01-04-2019
07:49
- last edited on
11-17-2020
14:31
by
MatthewFitbit
01-04-2019
07:49
- last edited on
11-17-2020
14:31
by
MatthewFitbit
I accidentally started a running timer and can't switch it off. My fitfit thinks ive been running for over 4 hours and ive bearly moved from my seat trying to switch it off. Help!
Moderator edit: updated subject for clarity
10-04-2019 11:19
10-04-2019 11:19
10-07-2019 06:55
10-07-2019 06:55
I spent quite a lot of time this morning, trying to stop my Fitbit Charge 3 from recording my treadmill workout after I'd finished. After tapping, swiping, pushing in every possible combination, I came to this forum and started reading other users' posts. None of them helped, because I couldn't even get it to the point where their instructions started. When I got home, I did sync it with the app on my tablet and got some sort of readout, but only 30 minutes worth, whereas the workout I was trying to record was an hour. Having taking the device off to sync it, I looked at it carefully. D'oh! When I thought I was pressing the button, I was actually pushing the non-button side! So now I wonder: Am I the only person who wears their FitBit on their left arm? If not, shouldn't there be a setting so the display would be right-side up when viewing on the left arm in the normal watch-checking position... with the button on the *hand* side, not the "arm" side? That seems to me the logical orientation: It's much more awkward to reach over your watch to press a button on the arm side (blocking the display) than to press a button on the hand side.
And since you say you're happy to take suggestions, it would be really nice to put out an update for the Charge 3 so the display could be set to "always on." I know other models have it, but other than this feature and the mysterious nature of the controls, this one suits me fine.
Oh, and while we're at it, another poster mentioned the dimness of the display. I've set the brightness on mine so it's quite visible, but the text on this site... not so much. You're not alone, of course -- far too many websites lately think pale gray text is the coolest thing. For those of us with vision issues, it is not. If you can't figure out how to use full 100% black text in your design, at least build in an option so we can switch it for ourselves. (There is a high-contrast extension for Chrome, which I use often, but it also makes images high-contrast, which is not helpful -- if individual websites had their own controls, it would be most appreciated.)
Thanks.
10-07-2019 07:04
10-07-2019 07:04
Thank you so much! This is really helpful. May I suggest Fitbit to find a way simplifying how to end an exercise? A cheapo tracker I used before use long tapping the screen then tap again to end, it's much easier and more intuitive.
10-09-2019 05:03
10-09-2019 05:03
Did u manage to sort the issue as i have the same? Xx
10-10-2019 02:10
10-10-2019 02:10
Hi, for my last two runs I have successfully managed to stop my fitbit by pressing the side button twice in quick succession, the finish flag appears on the screen and I have been able to press it and end it. I hooe this helps.x
10-11-2019 22:48
10-11-2019 22:48
As I mentioned on my earlier post all you have to do to stop and exercise is click the button the side twice. If you click it once it will pause, click it again and it will give you the option to Finish. Touch finish and it will finish. Easy peasy once you know how.
10-24-2019 22:24
10-24-2019 22:24
THIS! Oh my god, thank you! I was sooo frustrated, I wish I could give it like 15 more votes!
10-25-2019 15:49
10-25-2019 15:49
10-31-2019 05:48
10-31-2019 05:48
I followed the instructions listed. It’s not working. I stopped the exercise and it’s still running.
10-31-2019 05:50
10-31-2019 05:50
I can’t get it to shut off or reset. I guess it will just have to run down.
10-31-2019 05:50
10-31-2019 05:50
It didn’t work. Still running. I guess it will have to run down.
10-31-2019 06:23
10-31-2019 06:23
10-31-2019 22:55
10-31-2019 22:55
11-22-2019 04:03
11-22-2019 04:03
Thanks so much after hours on the treadmill I finished with a simple double click of the button 😊
11-22-2019 04:06
11-22-2019 04:06
By the way I wasn't actually on the treadmill 😊
12-09-2019 13:00
12-09-2019 13:00
That worked for me! I was getting so frustrated that I was just going to throw it away and go back to my apple iwatch. Could not get it out of exercise activity. Your suggestion worked for me!
12-09-2019 14:44
12-09-2019 14:44
Glad it helped
12-11-2019 09:50
12-11-2019 09:50
Mee tooo help
12-11-2019 14:18 - last edited on 02-07-2020 16:08 by LiliyaFitbit
12-11-2019 14:18 - last edited on 02-07-2020 16:08 by LiliyaFitbit
Did my instructions on stopping an exercise on your Fitbit help?
"I used to be with it but now what I'm with isn't "It" anymore."
Granpa Simpson
Moderator edit: personal info removed
12-11-2019 14:30
12-11-2019 14:30
TO STOP AND GET OUT OF THE EXERCISE
· Click the button on the side of the Fitbit twice and you will get two options; Finish & Return.
· Select Finish to end the exercise