09-24-2019 14:55
09-24-2019 14:55
After updating my iPhone 6s+ to iOs 13 and updating my Versa I am now getting Active Call Notifications, meaning when I initiate a phone call I get a notification that there is an active call. I have not been able to find anything anywhere on how to turn this feature off. I still want the incoming call notifications to come through so turning off calls all together doesn't help me. Is anyone else receiving these notifications? And if so, has anyone found a way to turn them off?
08-20-2020 23:17
08-20-2020 23:17
I, for one, am thankful that my FitBit continually reminds me that I'm on an active call; otherwise, I would forget where I am, and possibly who I am.
08-25-2020 11:21
08-25-2020 11:21
Still don't see why we can't have the option to turn off active call notifications.
I don't keep my phone in my pocket and don't have children who play with my phone so there's no way anyone could or will make a call without my knowledge.
I know if I'm making a call, I don't need fitbit watch telling me I'm doing what I already am aware of. Having an option to turn it off would be great.
09-01-2020 10:25 - edited 09-02-2020 01:16
09-01-2020 10:25 - edited 09-02-2020 01:16
I just called customer service. Those overseas geniuses just said you can turn off all notifications. Great answer. Apple Watch in the fall here I come.
09-01-2020 10:32
09-01-2020 10:32
12-03-2020 15:34
12-03-2020 15:34
Please fix this, Fitbit! Active call notifications are unnecessary, incoming call notifications are helpful. It’s obviously been an issue on multiple device typed for over a year.
12-28-2020 08:53
12-28-2020 08:53
Totally agree this is a nuisance and an unnecessary alert for a outgoing call you initiated. This feature should be redesigned to only apply to incoming calls. Also, it would be nice to have an option to view battery level differently on the Charge 4. It is too small at the top of the scroll. Ugh!
01-14-2021 14:54
01-14-2021 14:54
I am having problems with this currently, over a year after the original post...Fitbit: Please Fix This! We don’t want to turn off call notifications altogether, just the “active call” notifications. They are super annoying.
02-18-2021 11:40
02-18-2021 11:40
I just bought a new inspire 2, have the latest software and I still don't have a setting for this to be changed. It is incredibly annoying. Is fitbit doing anything to resolve this? Looks like it will just be ignored and we will have to live with it.
06-07-2021 16:17
06-07-2021 16:17
It is unbelievable that this still hasn't been addressed. I have a Versa and this is still an issue in June of 2021. I can't believe this was brought up almost two years ago and Fitbit never did anything about it. I feel like I've had a similar issue with Fitbit customer service before, saying there will be a fix and never actually having anything happen.
07-11-2021 12:42
07-11-2021 12:42
Thanks for the post and shockingly sad that when I scrolled to the last page of this string, two years later, there is no resolution. I have turned off my notifications. One less bit of data until they get this fixed. That should be some motivation for a major tech company! 😂
07-11-2021 13:46
07-11-2021 13:46
I ended up buying and Apple Watch.
07-11-2021 14:41
07-11-2021 14:41
Thanks. I had one and actual found it to be too much. Too much connecting. I gave it to my 85 year old Mom and she loved it! And it was heavy on my small wrist. Really like the new “Luxe” as it doesn’t look as horrible as the old Fitbits. Just hope they get around to fixing it. Not hopefully so just turned off the phone notifications. Forcing me to disconnect! Not a bad thing. Maybe they shouldn’t fix it. Lol!
08-06-2021 06:48
08-06-2021 06:48
Ugh! SO annoying! I KNOW when I am on a call, and don’t need reminders throughout the length of the call! Fitbit, please fix this!!
09-20-2021 21:26
09-20-2021 21:26
Wow. Just got a luxe. I like how it looks and feels, but the active call reminders are insane. I don’t need my Fitbit to notify me that I’m in a call every couple minutes. It is overalerting, which will lead to alert fatigue. Once alert fatigue sets in, I’m sure I’ll start missing things I DO need to know about. Considering I depend on my Fitbit to help me manage my work meeting schedule, this is really important for me. It is also disheartening that this is a 2 year old problem. I had a charge2 before and it didn’t have this issue. Please fix this!!!!!
04-25-2022 20:01
04-25-2022 20:01
It’s 2022 and it’s still an issue…I’m very disgusted that this hasn’t been addressed in all these years
04-26-2022 00:20
04-26-2022 00:20
05-02-2022 18:26
05-02-2022 18:26
This is still a problem with the Fitbit charge 5.