10-12-2019 15:02
10-12-2019 15:02
I never had an issue with my versa until I did the update a few days ago, now my battery doesn't keep a charge for half a day. I've done everything that you have mentioned and nothing. Whatever was in the last update screwed up my versa!
04-27-2020 20:14
04-27-2020 20:14
Yes, they sent me a replacement
04-27-2020 20:20
04-27-2020 20:20
05-03-2020 13:51
05-03-2020 13:51
Hi. I have the same problem after I did the update some days ago. Tried the trouble shooting tips you gave in prior posts, but without succes.
Thanks for the feedback
Deborah
05-05-2020 19:09
05-05-2020 19:09
I just updated my fitbit versa last week, and now too my battery drains very rapidly. I did the restart and it still didn't help. Is there anything else that will solve this?
05-05-2020 20:23
05-05-2020 20:23
This.
From 4-5 days to 30% usage per 24 hours.
I knew it was too good to be true.
05-13-2020 21:40
05-13-2020 21:40
I have followed all the trouble shooting steps, even reset to factory settings, but my Versa is a mess.
If I turn my fitbit off, I can often not even get it to turn back on after a few seconds.
This is ridiculous. Fitbit, how about you either reverse the update or fix the issue, I cannot use my device at all!
05-13-2020 23:19
05-13-2020 23:19
05-13-2020 23:22
05-13-2020 23:22
It only lasted until the next charge then it went back to crap.
05-14-2020 00:23
05-14-2020 00:23
My Versa got black lines, then flickering screen, then no screen (but still logging to the app so minimally useful), now battery dying within 8 hours. Worked perfectly until I updated it.
Heap of expensive junk, I’m also thinking of getting the Apple Watch.
05-14-2020 02:59
05-14-2020 02:59
If Fitbit doesn't know how to look after their customers then I'm sure their competitors will be glad to do so.
05-14-2020 13:17
05-14-2020 13:17
They proposed my a replacement or a 50%discount when I buy a new one. I'm not eager to accept a replacement because they are refusing to guarantee me that the replacement versa will work after/with this new firmware. They don't even bother to accept that they caused this mess in the first place... I requested a new offer. Waiting for their answer
05-14-2020 13:30
05-14-2020 13:30
Well it's been months since the Versa turned to junk. ( october update?) SO to preserve battery - turn of sync don't wear at night ( besides it will mess up your wrist) no music, no connect to phone or gps. . don't use any other functions.. yay steps - sort of... SO now have a $200 watch that dies unless i am daily vigilant... AND ZERO response from Fitbit. Fortunately studies show these type of watches don't really help anyway. So... maybe an apple watch or garmin or maybe i just go for a hike run or ride and the heck with this tech
06-05-2020 10:54
06-05-2020 10:54
Me too, did all that, still draining, never had this issue before updating
06-05-2020 10:56
06-05-2020 10:56
same here, have tried everything you recommended, still gets drained by the end of the end. if i leave it at 100% before going to sleep, by morning its drained. this is unacceptable
06-05-2020 21:00
06-05-2020 21:00
06-06-2020 09:05
06-06-2020 09:05
08-01-2020 23:46
08-01-2020 23:46
I completely agree with you! i had the same issue and got also from them a discount but only on older models and versa 2 which im definitely not buying because im scared that the same thing will happen again...Im glad im not alone in this.
08-11-2020 13:29
08-11-2020 13:29
Lucky you. 🙂 I got nothing from Fitbit. I powered off my Versa yesterday, and 0% battery left few hours later. I should consider to switch to other brand.
09-09-2020 11:44
09-09-2020 11:44
Yo le hice la actualización el 28 de agosto y me ocurrió lo mismo después de la actualización, resultó con problemas de la batería, dura aproximadamente unas 3 o 4 horas y se descarga totalmente, y también ha dado otros problemas que nunca me había dado, había funcionado todo muy bien, ya le hice todo lo que indican y no ha funcionado.
09-10-2020 06:27
09-10-2020 06:27
Yup me too. Have done the troubleshooting, changed the clock face, restarted, all of it. Nothing but trouble with this Charge 3, thinking it's time to give in and switch to a smartwatch.