Versa 3 suddenly massively overcounting steps

[WalkerOfSam]

I've had my Versa 3 for just over a year, and yesterday it overestimated steps during a walk, then corrected itself. Today, it has done the same overestimation, but failed to correct it. When I look at the App, the steps counting during a walk seem appropriate, but the daily total is 1000s more than it should be. The total for today is apparently 30,010, but the 5 periods of walking total only 18,542 (1,376 + 1,419 + 11,787 +3,147 + 813). There's no way that I have done 13,000 incidental steps! I've tried rebooting the watch twice and restarting the app and my phone.  Maybe the 3-axis accelerometer is faulty???

[SamSmette]

Good morning Manu

mine seems to be working again now - fingers crossed. 

[Mike6624]

yes an explanation would be good , so you can have some confidence in the fitbit brand . with this problem not being addressed  promptly and the forced firmware update for the battery problems . i applied for the compensation for this and was told i did not qualify , but still had to have the update and the less battery life , have been with fitbit for 7 years now . i am now very reluctant to buy another one in the future.

[sandyjmarshall]

The problem seems to have been resolved for me after a couple of weeks of random step count increases/decreases.