Versa Lite is losing steps

[SunsetRunner]

For whatever reason I can’t reply to my original post from yesterday.....was hoping this would be ‘fixed’ this morning, but nope....still seems I’m walking backwards as my Versa Lite continues to lose steps. Getting frustrated here. 

Moderator Edit: Clarified subject

[miraclee23]

Update: My ionic is now working fine for the past 2 days, looks like the issue has been resolved and step counts are now correct after sync. Fingers crossed.

[Claireb84]

Yes mines fine now,fingers crossed

Sent from my iPhone

[aprillove1]

finger crossed.!!!

[SunsetRunner]

Toes to, makes walking a bit wonky but don’t wanna take any chances lol

[Hintgas]

Seem like the step counter is back to norm after the patch updates....hope the steps will stay😅🤣😂

[MargCanzo]

Yes my steps have been accurate for two days but still have other functions not working

[Crystalhart12]

My Versa 2 was erasing my steps all last week, however since Friday I’ve noticed it is no longer erasing them. If anything,I am noticing an exaggerated amount of steps being counted and it is way more than normal. Settings are set to dominant hand and all of that. It just seems the update they made is giving me about 2-3000 more daily steps than usual. Is anyone else noticing this?

[MarreFitbit]

Hi everyone! 

Just wanted to let you know that this issue should be now solved. I'm now going to close this thread from further comments. If you're experiencing any syncing difficulties with your device, please post a new topic to report or contact our Support team for more options. Also, be sure to keep your Fitbit device and app up-to-date.

Thanks for your patience while we were fixing the inconvenience.