What worked for me was go to settings / shutdown on the watch See instructions to shutdown the watch, below. I force closed the app on my android phone.
Then I restarted the versa watch and then I restarted the app.
The correct watch face was identified in the app and I was able to change the watch face to the one I wanted.
TO SHUTDOWN THE WATCH: On the watch, swipe right to left until you see the gear (SETTINGS) icon. Select that icon and scroll all the way down until you see “about “. Select “about” and scroll all the way down to the last option which is “shutdown”
To restart the watch, just push the LEFT button until the watch restarts.
