Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[Counselor123]

Yup

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[joanneguilmette]

I never upgraded my app & have posted here many times that there is a way
to get to the old sleep summary. I use it every day

[NarniePoo]

For me the new sleep data isn't the biggest issue. The complete inaccuracy of it is the problem. Telling me I was asleep when I was wide awake doing things, not reading my sleep when I was actually sleeping. Giving me inaccurate heart rate. It's useless to me if it isn't accurate anymore.

[Counselor123]

But isn't it just a summary and not an active daily report?

[Counselor123]

Same experiences with my Versa 3.

Almost like someone else is wearing my watch.

[NarniePoo]

My Fitbit was very accurate right up until the app change. Nothing makes any difference. I've tried changing it from Sensitive to Normal and back again, tried my right arm, tried deleting and reloading the app, tried restarting the Fitbit umpteen times. Tried cleaning the sensors. It just does not work anymore. I've bought an Apple watch, and though it is not perfect it at least accurately tracks my sleep and heart rate, which is my main reason for even having this type of watch.

[EllenHS]

The detailed sleep graph is literally the only reason I started wearing my Fitbit again and it’s not there. I started the trial of Fitbit premium and it’s still not there. I already wear an Apple Watch but remembering that Fitbit is so much better for sleep tracking I went back to Fitbit (still wearing Apple Watch on other wrist). So aggravating. 

[rayelynne]

Understand.

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[JackieJay]

It's such an easy thing for them to fix or offer it as an option.

[joanneguilmette]

I never updated my fitbit app and can still get the old sleep summary that
was there originally with just a few extra steps

[Lueds55]

You’re lucky. I’m looking for a new device.

[JeaninemR]

nothing is right about my fitbit verse 4 anymore.  I'm going to try to return it and advise not to buy

[rayelynne]

I understand.

[craig13mcc]

So I had an update to my watch[Google pixel watch 2] the other day - it was the delayed Wear OS v5.0 update.
I again now do have the (previous) more detailed version of sleep data back, including the Awake/REM/Light/Deep stages and also the Sleep Score has returned for me!
Hopefully it stays this way...

[Vallaing]

craig13mcc did you have the new sleep update and it’s gone back to the old or you had the old, updated and still have the old?  Thanks just curious 

[craig13mcc]

I've always kept my phone Fitbit app, watch Fitbit app and my Google watch updated.
From July-Sept I had the "old" more detailed sleep stages, then there was an update for my phone app,
Between Oct-this week it was the "new" simplified sleep date, then my watch got the Google Wear OS update,
It has now reverted back to the "old" more detailed sleep stages.
Hope that's cleared it up.

[joanneguilmette]

I have an I phone and also never upgraded and have written repeatedly that
there is a way to stil access the old sleep summary

[joanneguilmette]

I am not Craig but have written repeatedly that I can still access the old
sleep data chart. There is a way to do it. I have an old fitbit and I did
not update.

[Vallaing]

Ok I’m an idiot lol.  I’ve just discovered more info most of you probably already know about but please keep in mind I’ve only had three update for a couple weeks.   I’m pretty happy with this. 

[colodada]

I have not been able to access it at all now that I have updated the app.  I found an old iPhone, turned it on and there it was.  But for those that have updated the app, there doesn’t seem to be a way to go back.  I rarely look at it anymore and have started to think about getting a different device.  Mine has been very faulty lately and I just got it in March.  It keeps having issues with Myfitnesspal.  
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[NarniePoo]

I’ve known all along where to find more sleep data, but that isn’t the issue, nor is the layout the issue for me. As I’ve said many times before, that data is no longer accurate. Just being there isn’t enough. It needs to be accurate. It is always way off now and often so blatantly wrong it’s ridiculous. Those of you who are happy because you never updated your app…you are soon out of luck as Google has stated it will.continue to work only a short time longer. For those of us who did as instructed and switched our accounts to Google and the new app, there is no turning back. The old Fitbit account is gone and we can’t make a new one. I’m hanging onto my Fitbit for now though I’m not using it. I bought an Apple Watch and loaded an app called AutoSleep on it which is very accurate with my sleep data. 

[rayelynne]

I had the old and updated to my distress.

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[AnitaY]

Good to hear. Do iPhone has this option?

[geene]

What options
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[Dumass]

Ok, this is it! I'm done with fitbit. Or shall I say they are done with me.
Can't open the app. My stored data is gone. I'm tired of them ruining this
app. Time to move on. VERY DISAPPOINTED AND ANGRY EX-CUSTOMER!!!