Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[2labz]

"Why is Fitbit collecting community feedback...?

Because your voice is important to us!"

Yeah, sure. The user's voice is "important" unless they ask for something Fitbit doesn't wanna do

[Rockzie]

I agree.  I have difficulty using it on my phone and would prefer to continue to have the option to use it on my computer.  

[Hrgolfer]

Removing the pc app is such bs no benefit to  users only to google profits

[SouthernBelle]

I’ll likely stop there on my way home.

Get Outlook for iOS<>

[jimaniac58]

I was planning on upgrading my device.  Not anymore. Google is just to big to give a crap about it's Fitbit users. Going to start researching and find something new. 

[largeobject]

A $2 trillion company can't afford to run a website that was already completely coded and up and running? Give me a break. What am I paying for? An app that sucks? Please turn the website on again.

[SunsetRunner]

Without the website, Fitbit is no longer of any use to me.  Fitbit just lost another potential lifetime user.  Time to find a product with better support, one who doesn't treat users like insignificant data cattle.

[LJNeale]

I totally agree. Could we start an organized protest somehow? Or is just quitting better?

L

[vjmoody]

There are two features that are on the browser version that are not on the app. 1. The ability to create/edit meals that I can select instead of entering each food separately; this saves me a lot of time. 2. The ability to edit the name of my Workout sessions; which helps me determine which workouts are the most effective. How can I do this on the app? Will the app be updated to add these features?

[Bitgeek]

I agree with all the other commenters here.  The web browser dashboard is far superior to the app on the fitbit.  Taking away the web dashboard limits the usefullness of the device to me.  Now there's nothing to keep me from switching to a competitor.  Bring back the web dashboard. 

[AZBirdluv]

I wanted to make an official comment about the removal of the dashboard. It is terrible to take that away! Why is it gone?!? I do not like accessing it on only the app! (Seems I'm not the only one either!) I also pay extra for Fitbit premium and expect to be able to access my information wherever and whenever it is convenient for me.

[Zevia]

Yes, I totally agree!!!! PLEASE bring back the dashboard. I am older and can't see the app very well. I enjoy using Fitbit to track everything and I would hate to have to stop using it. 

[virginialynnea]

I had preset meals in dashboard and now are gone. I also had logged over a month out to keep a menu and standard log and now all gone. I’ll be looking for another avenue if dashboard does not return

[Bicster]

The dashboard is an absolute must.  Please bring it back or I'm finding another tracker.

[treefrogdemon]

It's far easier to use the web version of Fitbit and the data is better displayed and clearer to see. I had my suspicions when I started getting asked to log in all the time - more than once per session, very often - that you were trying to make the website harder to access so people would give up trying. Have you not heard of the idea of giving customers what they want? OK, there may be people who prefer to access their Fitbit data by phone but please have a care for the rest of us. I'm already looking at other providers; I'll be sorry to leave Fitbit, as up till a little while ago it was always my favourite, but if you can't accommodate people like me (and the other people on this thread - I'm clearly not alone) I'll have to, because this phone-only business isn't acceptable to me.

[InsomniacYes]

@Stuart_C  Regarding your vision impairment (and the accessibility of the dashboard as compared to the app), you can contact Google's Disability Support team and open a case with them.  Here is the contact information: https://support.google.com/accessibility/answer/7641084

On weekdays there is the ability to speak by phone, use a chat, or use alternative contact methods.

[pjdz]

The beginning of the end for Fitbit! You just took away one of the main features that kept me, and everyone else with Fitbit. By using the dashboard, we could put more accurate food calculations in, and have better access to our information. It was much easier for all users to utilize. NIce going Google! I am moving to Garmin, but will be watching you crash and burn with this! 

[Packerharley]

Goodbye dashboard - Goodbye Fitbit !!!!!!!

[PD102]

Been a user of Fitbit Since Christmas 2017 and have always been able to sync on my computer, which is Windows and my iPhone. Now I can only get on my account on my iPhone. If this continues, I will be changing to a different system, such as an Apple Watch. Absolutely unacceptable not being able to keep track on my computer.

[Katmandid]

I completely agree with you.  The create meal functionality is a complete must for me and will cause me, a loyal Fitbit user and purchaser for years, to look elsewhere for a solution.

[Katmandid]

I completely agree.

[PD102]

More importantly, why is there an icon at the bottom of the website for Fitbit when you try to login to the dashboard? For that matter, if it can't be accessed, why does the website even list a dashboard? When someone pays for the premium service, they expect to be able to access said service. Time to be looking into a different tracking system other than Fitbit, which is a shame since I've been a user of Fitbit products since 2017, but not much longer.

[CM1986]

It's infuriating that going to the dashboard now just tells you "find your health dashboard in the Fitbit app." Hello Fitbit: that data is not there! And I'm pretty sure you know that. For at least a year, the calorie tracking in the app has been WRONG; it does not account for the amount of calories left in the day just from your basic metabolic activity. I HAVE to go to the dashboard to see this at every meal or snack to determine how much I want to eat for the rest of the day. Also, tracking macros from meal to meal; there is no way to see this in the app. 

If you are going to take away the dashboard, you absolutely MUST include all of that available data in the app. We are not stupid, we can see what's missing. 

[mike58marsh]

MyFitnessPal, better food database, easier meal and food creation, and oddly a recipe analysis tool, though that may be headed out.  it will put summary calories into fitbit, and can read fitbit data.  Drawback, at least 2 apps, fitnesspal and fitbit.  I'm using mapmy(ride/walk)/fitnesspal/fitbit and healthconnect though I'm not sure on the healthconnect usefulness. 

[SueC8]

Thank you InsomniacYes for the link to the Google Disablility Support team. I have sent them an email request and urge everyone else who needs the web browser based Fitbit Dashboard due to a physical disability (like the arthritis in my hands needing a full sized keyboard) or need easier food log entries and carb tracking for conditions such as diabetes to do the same. 

I also cannot believe that Google Fitbit is willing to alienate the gazillions of longtime users who just found the web browser dashboard more user-friendly.