05-01-2016 13:04 - edited 05-05-2016 16:27
05-01-2016 13:04 - edited 05-05-2016 16:27
Fitbit Update 5/5
I have great news! We have pushed out a fix in the latest version (2.22.1) that resolves this problem. Click here to be redirected to the iOS App Store. Thanks for bringing this issue to our attention.
Fitbit Update 5/1
It was recently pointed out that some iOS users are missing their sync progress bar and battery indicator on their dashboard after updating to Fitbit iOS App version 2.22. In order to investigate this issue, can you please provide the following information:
Thanks in advance for your help!
Answered! Go to the Best Answer.
05-01-2016 11:47
05-01-2016 11:47
My battery level tile was missing so I logged out of my phone app and logged back in and it was back! Thank you for the suggestion!
05-01-2016 12:00
05-01-2016 12:00
05-01-2016 12:56
05-01-2016 12:56
05-01-2016 13:11
05-01-2016 13:11
Hi everybody,
I've just merged a bunch of similar posts into this thread to help keep the conversation in one place. If you could please take a moment and answer the questions posted in my lead-in post, it would be very helpful in my investigation of this issue.
Thanks in advance for your help!
05-01-2016 13:35
05-01-2016 13:35
05-01-2016 13:52
05-01-2016 13:52
This happens to me too but I notice if I close the app completely from on my iphone 6+ and then reopen, it's back
05-01-2016 14:02
05-01-2016 14:02
05-01-2016 14:14
05-01-2016 14:14
05-01-2016 14:17 - edited 05-01-2016 14:18
05-01-2016 14:17 - edited 05-01-2016 14:18
Mine is gone too, and i hate it! Thought it was from the last app update, because mine isn't intermittent - I have to click to Account screen and it shows the Charge HR title, battery level and whether or not it's syncing under my name and profile pic. I liked it MUCH better at the top of my dashboard when I open the app - gives me a quick glance at battery life and whether or not my bluetooth is on, last sync, etc.
Why move it? My daughter's dashboard for her One still has the old layout - is this just for newer models, or the Charge HR? Is it a glitch?
Whatever it is, I sure would like to have it back the way it was!
Using an iPhone 6s Plus, and everything is up to date.
05-01-2016 14:27
05-01-2016 14:27
05-01-2016 15:31
05-01-2016 15:31
05-01-2016 17:28
05-01-2016 17:28
@Busboss welcome aboard! Are you talking about this banner right here?
Do let me know!
A warm welcome to our new friend @elmsley! Hey, have you tried these steps to have your tracker syncing to your iPad once again?
Let me know if this helped, I'll be around!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂
05-01-2016 17:53
05-01-2016 17:53
05-01-2016 18:11
05-01-2016 18:11
Agreed. I reboot and it comes back then it's gone again the next time I go into the app. Hopefully this bug is fixed in the next update!
05-01-2016 18:22
05-01-2016 18:22
My display fixed itself once, with no action on my part, then broke itself again. Hopefully a real fix will be out soon! -Jenn
05-01-2016 18:48
05-01-2016 18:48
05-01-2016 19:48
05-01-2016 19:48
05-01-2016 19:59
05-01-2016 19:59
05-01-2016 20:01
05-01-2016 20:01
05-01-2016 21:39
05-01-2016 21:39
Mine seems to have corrected itself - I haven't rebooted my phone, but earlier when I checked it, the dashboard was back to normal. Hope it stays that way! 🙂