05-01-2016 13:04 - edited 05-05-2016 16:27
05-01-2016 13:04 - edited 05-05-2016 16:27
Fitbit Update 5/5
I have great news! We have pushed out a fix in the latest version (2.22.1) that resolves this problem. Click here to be redirected to the iOS App Store. Thanks for bringing this issue to our attention.
Fitbit Update 5/1
It was recently pointed out that some iOS users are missing their sync progress bar and battery indicator on their dashboard after updating to Fitbit iOS App version 2.22. In order to investigate this issue, can you please provide the following information:
Thanks in advance for your help!
Answered! Go to the Best Answer.
05-04-2016 13:04
05-04-2016 13:04
05-04-2016 13:17
05-04-2016 13:17
05-04-2016 13:28
05-04-2016 13:28
05-04-2016 13:31
05-04-2016 13:31
On this version of the app, I've noticted my Charge HR appear and disappears from the Dashboard on the app. Any ideas what is causing this change?
05-04-2016 14:06
05-04-2016 14:06
Fixed by closing and restarting the ios app - what a pain but glad it's working now
05-04-2016 14:30
05-04-2016 14:30
Hi @BrianInChatt,
I've merged your post into this thread where a bigger conversation is happening. This is a known issue and you can find more information about it in my previous post.
Welcome to the Community!
05-04-2016 16:21
05-04-2016 16:21
05-04-2016 18:23
05-04-2016 18:23
05-04-2016 19:07
05-04-2016 19:07
I am using an iPhone 6s running 9.3.1 I intermittantly lose the progress bar at the top with my device/sync progress/battery status. If I close the app and reopen it it generally returns.
05-05-2016 01:16
05-05-2016 01:16
05-05-2016 02:39
05-05-2016 02:39
05-05-2016 02:42
05-05-2016 02:42
Hi @Lrmatt
Moved this thread from the Charge HR to the iOS App section since more relevant to the topic & increases the chance of getting a solution.
05-05-2016 05:43
05-05-2016 05:43
05-05-2016 06:29
05-05-2016 06:29
05-05-2016 06:45
05-05-2016 06:45
05-05-2016 06:50
05-05-2016 06:57
05-05-2016 06:57
05-05-2016 07:13
05-05-2016 07:13
05-05-2016 07:15
05-05-2016 07:15
05-05-2016 07:16
05-05-2016 07:16