12-04-2019 15:52 - edited 12-16-2019 14:50
12-04-2019 15:52 - edited 12-16-2019 14:50
Update 12/13/2019: Please ensure you are on the latest iOS version, currently 13.3. Also check out the updated instructions in our notification help article.
This thread is a continuation of our previous discussion on notification issues introduced with iOS 13. If you are experiencing difficulty with your notifications after updating to iOS 13, please carefully follow the steps in this article, which are also documented below.
These steps should resolve the issue when followed correctly. We realize this process can take some time, and encourage you to proceed carefully and deliberately through every step, even if you think you've already done so.
If these steps do not appear to resolve the issue for you, please try them at least once more to be certain, then respond in this thread with specific details about where you were unable to proceed, or what unexpected behavior you are still experiencing.
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
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All other apps |
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For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and double-check the following:
This feature prevents your phone from sending notifications. Verify that Do Not Disturb is off:
Again, if these steps do not work for you, please try them more than once and then let us know specific details about your experience so that we can assist further. Please keep your app up to data and watch this thread for new information.
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01-23-2020 13:01
01-23-2020 13:01
Yeah don’t buy it, I bought it for this reason for emergencies 😡
01-23-2020 13:03
01-23-2020 13:03
Is anyone on iOS 13.3 with this issue?
01-23-2020 13:11
01-23-2020 13:11
To all of you, that cant make this work. Although not perfect, this "fix" works.
All to many people are saying so.
So, if you are not getting it to work, you are doing it wrong!
You are not commited to the solution, and not deleting your settings, (after doing so, it will work forever), or you are not checking the right boxes.
This Works!!
I just now, had to factory reset my Ionic because of the alarm icon was missing.
It came back.
After that, added the watch in fitbit app, and notification is working. With the IOS notifications setting "when unlocked".
It just plain works.
Do it right. IOS is the same on all IOS devices.
It just works!
Read the instructions, and dont complain, if you dont follow it through.
Elvis is out!
01-23-2020 13:12
01-23-2020 13:12
It has nothing to do with location. But thanks anyways.
01-23-2020 13:13
01-23-2020 13:13
It is fixed! Read my description. It works.
01-23-2020 13:19
01-23-2020 13:19
Read the instructions of my fix again, and do it. It works. Because if it works for me, and many others, it works for all, if they just do it right!
It works!
IOS is the same all over, and for I have no problems with it "only" working with the settings "when unlocked"
It works!
01-23-2020 15:26
01-23-2020 15:26
My brand new FB versa lite is stuck in the Data not Cleared mode and nothing either online or through the help online works. Thinking of returning.
01-23-2020 15:41
01-23-2020 15:41
01-23-2020 16:27
01-23-2020 16:27
Well I’m glad it worked for you it very much did not work for me. Right down to a factory reset and full uninstall-reinstall of the app.
bought an Apple Watch yesterday. It has some amazing features:
1. It tells the time unlike my Ionic
2. It syncs with my phone unlike my Ionic
Joy!
01-23-2020 17:21
01-23-2020 17:21
I did these as well. I have been doing them for months and still no change. I am now getting notifications that say turn on "share system notifications" by my bluetooth and I have it on already. I have tried turning it off and then back on. Still no notifications to my watch.
01-23-2020 17:24
01-23-2020 17:24
01-23-2020 17:43
01-23-2020 17:43
Done everything and still not working
01-23-2020 17:56
01-23-2020 17:56
who did you call?
01-23-2020 18:40
01-23-2020 18:40
I’ve spent 2 days trying to update this Fitbit and I wish I would’ve known this before purchasing. I’m giving it one more try then returning it if I can’t get it to link to my iPhone e
01-23-2020 19:02
01-23-2020 19:02
I just purchased my new versa 2 and I do not receive text alerts. I have tried all the troubleshooting directions 3 times and nothing. Please help! I feel like I just purchased a defective device
01-23-2020 19:41
01-23-2020 19:41
I have gone through all the steps multiple times. All notifications are on and my iPhone and Fitbit app is up to date. Still not receiving any notifications from my iPhone. My Fitbit won’t even tell me when I’ve hit my step goal or my reminders to walk every hour.
01-23-2020 19:59
01-23-2020 19:59
Still not working. I have followed all of these steps multiple times with no issue, but no resolve.
01-23-2020 20:16
01-23-2020 20:16
Bought a brand new Fitbit after my original one was stolen. My phone automatically updated to iOS 13.3 today and now all text notifications are off. Calls work just fine. I have tried all these steps two times through
01-23-2020 21:45
01-23-2020 21:45
I am still able to still see notifications after updating however my Versa has stopped tracking everything. It does not count steps or sleep or anything else. I have updated the app, updates my phone, I have restarted my Versa, tried a different clock face even factory resetting my Versa and it still has not helped.
01-24-2020 04:47
01-24-2020 04:47
3 days and I cannot pair my new Fitbit to my iPhone 8. I have the masters software, turned devices off various times including blue tooth. It’s not on do not disturb. Have them charged and charging over night tried 3 times. It’s just not syncing... I’m so disappointed , I feel like last option is to return this Fitbit but upset bc I really liked and needed it .. what am I doing wrong???