Stopped seeing notifications after updating to iOS 13

[MatthewFitbit]

We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:

1. GET UP-TO-DATE

1. Update the Fitbit app.
2. Make sure you installed the latest version of iOS. Tap Settings > General > Software update to see if an update is available.

2. CHECK YOUR BLUETOOTH SETTINGS

1. Tap Settings > Bluetooth.
2. Tap the information icon   next to the name of your Fitbit device.
3. Turn Share System Notifications off and then back on. If you don't see the Share System Notifications option:
   1. Restart your Fitbit device. For more information, see How do I restart my Fitbit device?
   2. Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
   3. Tap the information icon   next to the name of your Fitbit device
   4. Turn on Share System Notifications.

3. CHECK YOUR NOTIFICATION SETTINGS

1. Tap Settings in the top-left to return to the Settings page > Notifications.
2.  Make sure Show Previews is set to Always or When Unlocked.
3. Verify the settings for each app that sends notifications:

App	Settings
Calendar	Allow Notifications—On Tap each notification type and verify the settings: Alerts > Notification Center—On Show Previews—Always or When Unlocked
Messages	Allow Notifications—On Alerts > Notification Center—On Show Previews—Always or When Unlocked
Phone	Allow Notifications—On Alerts > Notification Center—On Show Previews—Always or When Unlocked
All other apps	Allow Notifications—On Alerts > Notification Center—On Show Previews—Always or When Unlocked

4. RESTART YOUR PHONE

For instructions, see the Apple help article.

If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.

[Whyproblem]

I got the answer from Spectre3000 and it finally worked. 

[denisvvf]

Only phone calls and ("funny") and travel app is working.

Text, WhatsApp and everything else aren't. 

Too bad release a software that breaks a basic functionality. 

[simply]

Im having exactly these problem.....worked fine before

[Kayaygee]

Doesn’t make any difference. 

[Jennobee]

The setting was already on. I’ve tried turning it off and on again and still no text messages on my versa 

[jemmad]

Thank you the reply. The article helped.

[Ajw1991]

I have tried everything my Fitbit Versa was fine until last night when I installed iOS 13 . 

[Ajw1991]

I have same problem tried everything 

[andan]

Same here on my ionic. Seems to be quite common with the last update...

[Ajw1991]

Didn’t work 

[Ajw1991]

This works !

[hlesnik]

Have you tried “all the things”! They’ve seemed to have fixed the kinks so I thinks it’s just a matter of time for you

Sent from my iPhone

[Ajw1991]

Share ! Go to setting and notifications . Scroll to messages and click  show previews always . Worked for me !

[Ajw1991]

I tried what they suggested and I did actually work 🙂

[Pavla]

I have the same problem. I recieve just phone calls but no Messages. Please, Fitbit, help. 

[Jennobee]

Didn’t work the first few times until I rebooted my phone and Fitbit. Thank you. 

[lisaber]

Nope doesn't work!!!!

Sent from my iPad

[lisaber]

Nope not working

Sent from my iPad

[lisaber]

Nope doesn't work

Sent from my iPad

[Kayaygee]

This worked for me too— too bad I don’t want previews on?!? Sigh.