09-20-2017 16:10 - edited 01-31-2018 13:33
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09-20-2017 16:10 - edited 01-31-2018 13:33
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Update 1/31/2018: Hi Everyone - this issue was resolved in the recent update 2.45, please update your app if you are experiencing this. If you continue to have this issue, please let me know.
Hi Everyone, I merged a few threads together. We have received reports that some IOS users are unable to set up their tracker and are seeing an HTTP.error 0 message. Our engineers are aware of the issue and are currently working on a fix. Thank you for your reports at this time!
Actively managing your weight? Find accountability buddies on the Manage Weight board
11-03-2017 10:34
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11-03-2017 10:34
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Sent from my iPad

11-05-2017 03:01
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11-05-2017 03:01
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11-05-2017 04:05
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11-05-2017 04:05
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Sent from my iPhone

11-05-2017 05:17
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11-05-2017 05:17
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My Blaze is syncing but I’m getting that error when I try to do the update. Is this the same error the engineers are working on, or a new one?
11-05-2017 05:59
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11-05-2017 05:59
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Get Outlook for iOS

11-05-2017 09:32
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11-05-2017 09:32
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Sent from my iPhone
11-05-2017 10:19
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11-05-2017 10:19
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Good for u. Good for everyone. Thank god and Fitbit if they fixed it

11-05-2017 12:44
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SunsetRunner
11-05-2017 12:44
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I FINALLY got my Fitbit Alta to sync.First I plugged it into the wall, then I made sure my Bluetooth was turned on and WiFi turned off. Then I opened the app and did “add a device” and choose my device. Accepted the terms and conditions and pushed setup. I then took the fit bit off the charger,on,off,on,off for about a minute (quickly). Once the code came up on my Fitbit I entered it on the app. The app said I needed to update. Update wouldn’t work. Once again,on charger,off charger,on off (quickly,you’ll keep feeling the vibration) I did this through the update and everything is fine. Good luck people
11-05-2017 20:16
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11-05-2017 20:16
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My fitbit one says error 400

11-06-2017 09:13
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11-06-2017 09:13
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BR
11-06-2017
09:21
- last edited on
11-06-2017
09:44
by
MarcoGFitbit
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11-06-2017
09:21
- last edited on
11-06-2017
09:44
by
MarcoGFitbit
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thanks everyone, issue is resolved....
Susan Langley
Moderator Edit: Removed personal information

11-06-2017 10:21
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11-06-2017 10:21
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How did you do it

11-09-2017 06:32
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11-09-2017 06:32
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Received new ionic, can’t use since update gives me Error 0. What now?
11-09-2017 10:36
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11-09-2017 10:36
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Yes. We been struggling with this It’s been maybe couple of months. sometimes is working good. Suddenly it doesn’t. I’m tired of it. I had to buy a different device to track my steps, now I️ have apple phone tracker, walkadoo app, under armor “record app”, veryfit app including Fitbit , fitstarcouch. Fitbit was excellent a 5* , who know who has the problem , I’m just waiting for it to get fix or one i get used to the others i
will be divorcing from Fitbit
11-09-2017 11:38
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11-09-2017 11:38
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Return it because I’ve had my issues with my Fitbit Flex 2 for over a month now and their only answer is that they’re still working on it....

11-09-2017 12:17
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11-09-2017 12:17
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11-10-2017 16:01
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11-10-2017 16:01
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Since I updated, my fitbit Charger 2 does not track my walking. I have tried turning phone off, fitbit off, something else. When is this going to get fixed?

11-11-2017 14:13 - edited 11-25-2017 15:44
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11-11-2017 14:13 - edited 11-25-2017 15:44
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Hi Everyone- We are still reviewing issues with users unable to set up their tracker and seeing Issue Error 0. Glad to hear some have been able to set up. I will update this thread as I hear more. Thanks very much for your patience.
Actively managing your weight? Find accountability buddies on the Manage Weight board
11-12-2017 15:58
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11-12-2017 15:58
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I tried my upgrade today. What a mistake. I spend an hour on chat with Fitbit support and my ONE is basically dead. The firmware upgrade to 64 has rendered my ONE non functioning. Will not sync with any combination of steps on any OS device. Even ones it was not connected to before. Unbelievable FITBIT! I was told my device was no longer under warranty and they would offer 25% off a new device. This is their issue not mine. I raised doo doo and FItbit finally agreed to replace my ONE at no cost.
I should have reviewed these blogs first. UNBELIEVABLE.

11-12-2017 16:09
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11-12-2017 16:09
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Connie

