03-10-2016
10:22
- last edited on
08-20-2020
18:43
by
MatthewFitbit
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03-10-2016
10:22
- last edited on
08-20-2020
18:43
by
MatthewFitbit
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- Who Voted for this post?
Alta comes with the ability to set up and receive call, text, and calendar notifications on iOS and Android.
This post will provide instructions on how to setup your alerts so that you can see who's texting you, the content of the messages, who's calling, and what your calendar has on deck for you. For a detailed overview of alerts for Alta, please see this help page.
- How do I set up call/text/calendar notifications on Alta?
- Make sure that your mobile device is compatible with our notifications feature by visiting http://www.fitbit.com/devices.
- On your mobile device, make sure Bluetooth is enabled, and make sure your device is nearby!
- Open the Fitbit app on your mobile device and tap your tracker tile at the top of your mobile Dashboard.
- Tap your tracker tile a second time, tap "Notifications" (iOS) or "Call and Text Notifications (Android) and then turn on call/text/calendar notifications.
- To verify that set up was successful, check out the list of Bluetooth connected devices on your mobile device. Your Alta should appear.
- How do I view call/text/calendar notifications on Alta?
You can view your notifications when they come in by using Quick View or by double-tapping the Alta where the band and tracker meet.
Notes:
- For Android users, please ensure that you've turned notification access on in your settings and enabled each notification in the Fitbit App.
- Calendar notifications use the native calendar app in iOS, and the native or selected 3rd party app on Android.
- Windows Phones do not support alerts at this time.
Answered! Go to the Best Answer.
12-07-2017 09:52
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12-07-2017 09:52
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Is the fitbit Alta HR compatible with LG G5? I'm not getting calendar notifications and I just received from one text messages app. Example, if I select whatsapp as primary text messaging app, I don't receive notification from other messaging app as Messenger or Messaging. Please advise me!

12-26-2017 14:14
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12-26-2017 14:14
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How do I pick up text messages on my iPhone 7 Plus with Fitbit alto hr

12-26-2017 17:28
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12-26-2017 17:28
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I have found that you can only have one messaging service set up. I have not found a way to have both Whatsapp and my main messaging service. However my phone notifies as well as one message app.

12-27-2017 07:12
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12-27-2017 07:12
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I’ve heard of that does! I only use messenger on m iphone6. I have never
been able to get txt messages to show up on my Alta. Any advice?
Thanks,
Julie

12-27-2017 08:43
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12-27-2017 08:43
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notifications.

12-27-2017 09:12
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12-27-2017 09:12
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txts notifications. I don't know what else to do. If you have advice, I
would love it!!
Julie

12-27-2017 09:29
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12-27-2017 09:29
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Heather
Sent from my iPad
07823 779581

12-27-2017 12:25
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12-27-2017 12:25
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it in the future. A year later and I’m still waiting. It’s very frustrating
as this is one of the top reasons I bought this product.
Maybe I should contact them again......
Thanks for your encouragement.
Julie

12-28-2017 14:46
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12-28-2017 14:46
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12-28-2017 14:47
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12-28-2017 14:47
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I have no idea what the problem could be. That's very strange. Hopefully, someone else will give you your answer.
Good Luck!

12-31-2017 12:22
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12-31-2017 12:22
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On the Fitbit app, go to the picture in the top left corner for device settings.
Click on notifications, there is an option called ‘display’. Change to ‘sender and message’ rather than ‘sender only’
hope this helps 🙂

12-31-2017 12:23
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12-31-2017 12:23
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Oops sorry that was for a different problem!

12-31-2017 12:24
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12-31-2017 12:24
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On the Fitbit app, go to the picture in the top left corner for device settings.
Click on notifications, there is an option called ‘display’. Change to ‘sender and message’ rather than ‘sender only’
hope this helps 🙂

12-31-2017 12:30
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12-31-2017 12:30
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12-31-2017 12:31
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12-31-2017 12:31
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12-31-2017 12:34
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12-31-2017 12:34
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I use mine on whatsapp, I'm not sure how to get Messenger to notify

12-31-2017 15:07
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12-31-2017 15:07
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Thanks for trying to help.

01-01-2018 08:02
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01-01-2018 08:02
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01-06-2018 00:11
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01-06-2018 00:11
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I’ve tried everything that it says to do but it still doesn’t work?

01-11-2018 15:57
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SunsetRunner
01-11-2018 15:57
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Please can you not assume we know tech speak , where is the tracker tile ? i can’t see it not sure what i’m looking for usually its 3/4 horizontal lines but i don’t have this on my app!!!

