02-26-2016 20:19 - last edited on 02-27-2016 10:52 by SunsetRunner
02-26-2016 20:19 - last edited on 02-27-2016 10:52 by SunsetRunner
I just got my Blaze. The set up was fine until I started charging it. The battery icon never showed on the screen. I also have a Charge and it charged using the same computer an hour before. Anyone have a problem charging the Blaze?
Moderator edit: title for clarity.
05-25-2016 12:00
05-25-2016 12:00
I received my fitbit and had the same problem would not charge when I plugged into my computer USB port. After 2 days of trouble shooting with fitbit support online and my computer support folks and no resolution I saw a post where someone plugged their fitbit blaze into their cell phone charger and it finally charged and then completed the update fine. I did that and the fitbit blaze finally charged and is now performing the update so we will see how it goes when the update is done. Sure is a real pain when you get the product and there is not enough of a charge on it to do the update and it would not charge when plugged into computer like it is supposed to do. So frustrating.
05-27-2016 14:08
05-27-2016 14:08
I just got a replacement Blaze tracker and it is not charging. Kept it hooked up for almost 8 hours yesterday and 5 hours today. The icon is not clearing one bit.
05-27-2016 14:48
05-27-2016 14:48
Does your Blaze still say "fitbit.com/setup", if so then there will be no indication of it charging.
When you go through the setup routine, the app will tell you if the Blaze needs to be charged. At the worst case 30 minutes will be all that is needed, and never charge for more then 2 hours at a time.
05-27-2016 18:18
05-27-2016 18:18
I am SO frustrated and obviously I'm not the only one. My new Blaze would not set up; it only had 8% battery left, so I popped it into the tray, snapped it shut, heard the click, and left it overnight. Tried again. Nothing. It still told me battery is empty. I've tried multiple ways, including the kleenex on top and still nothing. Mine shows either just the diamond symbol, or the diamond symbol with fitbit/setup. Should I sent it back? I've had a Zip, a One, and a Charge, and so far, I'm not a happy camper with this blazin' Blaze.
05-28-2016 08:59
05-28-2016 08:59
05-28-2016 12:53
05-28-2016 12:53
05-28-2016 13:08
05-28-2016 13:08
When the Fitbit is charging you should be able to tap it and see a battery indicator in the upper left corner. If you don't see the indicator then it is not charging. It also should only take 1 to 2 hours to charge.
When tje Blaze is first places in the charged, you should see the big battery icon? If not double check that the charging pins are lined up.
05-28-2016 13:09
05-28-2016 13:09
05-28-2016 13:13
05-28-2016 13:13
05-28-2016 14:00
05-28-2016 14:00
05-28-2016 14:01
05-28-2016 14:01
05-28-2016 21:43
05-28-2016 21:43
06-25-2016 10:07
06-25-2016 10:07
I've received my fitbit blaze as gift from friends and it doesnt charge. i followed exact instructions which you posted, tried numerous times and still nothing. What shall i do>?
06-25-2016 19:56
06-25-2016 19:56
I had to get a new charger -- after I contacted Support they sent me one. I haven't had any problems since then. My original one seemed to rattle around in the charging case, but the new one fits and works fine.
06-25-2016 21:34
06-25-2016 21:34
06-27-2016 06:11
06-27-2016 06:11
06-27-2016 06:17
06-27-2016 06:17
06-27-2016 16:55
06-27-2016 16:55
06-27-2016 17:03
06-27-2016 17:03
06-27-2016 18:50
06-27-2016 18:50