Delete friend messages

[Gingie]

Can u delete messages from friends?

[Mcore · Accepted solution]

I hope you are doing great @Gingie! Apologies for the delayed response.

If a friend sends you a message to your Fitbit account, this message will automatically be deleted from your account after 30 days since there is not a manual way to do it.

Continue to do an awesome job!

[CSJ888]

Are you sure you have to wait 30 days? This doesn't seem like a complicated feature??

[Mcore]

Yes @CSJ888 , your friend's messages get deleted automatically after 30 days. I will pass on your inquiry as feedback to our team members so they can take another option in consideration.

I appreciate your time posting this. I wish you the best!

[Smk2u71]

It seems like it should be a basic feature to delete messages

[Mcore]

I agree @Smk2u71. This should be a bit easier to handle your messages. I invite you to log your suggestion to the feature request link below, so our Development team can take this feedback in consideration:

https://community.fitbit.com/t5/Feature-Requests/idb-p/features

Thank you for your contribution! 

[anitag]

I've put in  a request to be able to delete messages ... I wouldn't think that would be a difficult feature to add.

[Mcore]

@anitag Thank you for taking the time to enter this request. 

I hope you have a great day!

[Choobey]

So I guess they never did update this feature, seems dumb that you cannot delete your messages.

[yldthng]

When I open a private message, I have the option to delete it at the bottom right of the message.

[Choobey]

Sent from my iPhone

[Mcore]

@Choobey At the moment our Development team hasn't updated or informed if this request will take place. I appreciate you taking the time to send your request to them, hopefully they can take this in consideration and add it to the Fitbit profile.

Have a good one! 

[opportunafish]

I've found that it's best to turn off mobile and email notifications if you don't care to see a certain message or if somebody accidentally sends you the wrong message that you don't wish to see, but you cannot turn them off or remove them from the online application.  This could lead to a privacy problem if you or someone happens to send personal data via messages...it's a shame that you have no control over what others can put on your notifications, and you're pretty much stuck with that for 30 days.  It's probably much better to message over other social media .

[Gypsy29]

How do I delete a friend?

[Mcore]

Hi there @Gypsy29! If you wish to remove a friend, you can follow the steps listes in this article. 

Have a great day! 

[Sidonia]

Seriously?? This is a deal breaker for me.... I have never seen a message that can not be manually deleted.... This is unacceptable!

[Mcore]

Hi there @Sidonia. I'm sorry this makes you feel this way. I have seen other users commenting about this and our development team has received this request. If any changes have been made, I'm sure they will communicate this with all of us.

I appreciate your feedback. Have a great week! 

[jayadancer]

In this day and age I cannot BEGIN to fathom why manually deleting a message is not an option!  I really don't care for the thought of an unwanted, inappropriate message sitting around on my phone for 30 days because I can't get rid of it immedietly.  That's ridiculous! 

[anitag]

I totally agree with you. Thanks for the response

[bryonb23]

Please add the feature to delete messages manually. This is basic functionality.