Charge 2 - no exercise showing on app

[DC_11]

My app has stopped recognising any activity. Last weekend everything was working fine then 2 days later my tracker is showing calories burnt after a class but on syncing to the app…no exercise registers.  I have done all the recommended stuff…opening/closing/deleting apps and tracker and still nothing. 

Does anyone have any suggestions/ideas/advice please?

[Kernenree]

I gave up and bought charge 6

[Rtkat3]

Were there any errors with the app when you upgraded to the Charge 6?

[LZeeW]

@Rtkat3   The Charge 6 requires a Google account.  Please migrate to a Google account before setting up a Charge 6, if you haven't already done so.

[Rizzo73]

Does the app work better with it , I know the charge 2 is old but I was
hesitant to upgrade if the app didn’t perform better.

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Thanks for your advice

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Moderator edit - Merged messages

[Rtkat3]

I'm already logging in with Google.