09-05-2024 11:06
09-05-2024 11:06
My app has stopped recognising any activity. Last weekend everything was working fine then 2 days later my tracker is showing calories burnt after a class but on syncing to the app…no exercise registers. I have done all the recommended stuff…opening/closing/deleting apps and tracker and still nothing.
Does anyone have any suggestions/ideas/advice please?
yesterday
yesterday
21 hours ago
21 hours ago
Were there any errors with the app when you upgraded to the Charge 6?
17 hours ago
17 hours ago
@Rtkat3 The Charge 6 requires a Google account. Please migrate to a Google account before setting up a Charge 6, if you haven't already done so.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
17 hours ago
- last edited
13 hours ago
by
MarioSFitbit
17 hours ago
- last edited
13 hours ago
by
MarioSFitbit
Does the app work better with it , I know the charge 2 is old but I was
hesitant to upgrade if the app didn’t perform better.
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Thanks for your advice
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Moderator edit - Merged messages
17 hours ago
17 hours ago
I'm already logging in with Google.