12-26-2018
10:08
- last edited on
11-17-2020
14:31
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
12-26-2018
10:08
- last edited on
11-17-2020
14:31
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
At first the fit-bit charge 3 started vibrating, then the notification screen kept blinking. then it died.I manage to do an restart on it before it died. I let it charge to the full. it lasted for an hour then it was dead again.It stayed non-responsive. It wouldn't charge. completely dead, so I thought.This morning (12/26/2018) I tried it again, it responded by blinking,vibrating and switching between screens again.
Moderator edit: updated subject for clarity
05-29-2020 08:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020 08:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I have been experiencing this same thing and the 15-second method only fixes the problem temporarily.
05-29-2020 08:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020 08:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I have the same problem. I'm frustrated because I the only "help" I get is being told to perform the 15-second method.
05-29-2020 08:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020 08:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I am having the exact same problem describe by so many here in the 'community'. I have repeatedly performed the 15-second method and the problem persists. How do I go about having my Fitbit replaced or repaired? I have only had this Fitbit since August 2019.
05-29-2020 08:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020 08:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I have a "case" opened -
Charge 3 - Display - #35947089
The only 'help' got was a link to a help page and the advice to perform the 15-second method, which I have repeated performed. My problem persists.
05-29-2020 11:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020 11:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Same thing is now happening to mine. It started with black lines going through the screen. I thought I could live with that because I can still go on the app to see stats but now today, it is vibrating and switching screens. I have tried the 15 second idea also, now mine won't even turn on. I am so fed up with Fitbit. I have owned many Fitbits and they are not made to last more than a year.

05-29-2020 12:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020 12:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
ur lucky, they dont do replacements in mexico... they make money of us (product is even more expensive) but they dont offer same service

05-29-2020
14:10
- last edited on
05-04-2021
05:02
by
JuanJoFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020
14:10
- last edited on
05-04-2021
05:02
by
JuanJoFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I’d recommend you call the Fitbit customer service 800 number. But do it before August if that’s when your warranty ends.
I’d agree that the life of any Fitbit year is about one year, or less.
Sent from my iPad
Moderator edit" merged reply

05-29-2020 15:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-29-2020 15:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
service even before covid.

06-04-2020 15:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-04-2020 15:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Me too. June 4, 2020

06-04-2020 16:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-04-2020 16:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my iPad

06-28-2020 07:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-28-2020 07:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have the same issue with the erratic vibrations and flashing screen. I’m trying to reboot and it won’t accept my ‘tick’ on the screen. It just reverts back to the Screen Wake screen. I’ve tried the recommended reboot. It won’t even shut down when I hold the button for 15 seconds. Can someone please help me? My device isn’t even a year old and has never been dropped. Cheers, Ally

06-28-2020 07:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-28-2020 07:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Mine is doing this too. I put it on to charge but just keeps flashing and vibrating between the time and notifications screens

06-28-2020 08:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-28-2020 08:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Mine has completely died now! I hope you have better luck with yours.

06-28-2020 08:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-28-2020 08:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
your Fitbit is less than a year old. I moved to my daughters Fitbit and
when this dies I’ll move to an Apple Watch. These Fitbits aren’t built to
last. 😢 I love Fitbit but buying a new one every couple of years is not
great!
06-28-2020 13:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-28-2020 13:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-08-2020 17:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-08-2020 17:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Had this problem with vibrating until the battery died. After seven resets it stopped vibrating and stayed on. Less than 24 hours it happened again then the screen wouldn't turn on at all. Again, multiple restarts including several 15 second ones. Finally turned back on, but now I'm worried about it happening again. Anything I should do while it's "alive?"

07-08-2020 17:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-08-2020 17:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my iPhone

07-08-2020 18:07
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-08-2020 18:07
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my iPad

07-08-2020 18:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-08-2020 18:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my iPhone

07-08-2020 19:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-08-2020 19:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Month out of warranty.
Sent from my iPhone

