Whatsapp/FB Notifications for Fitbit Versa

[MiguelAmst]

Do you know if Fitbit Versa will be able to show whatsapp or fb messages notifications for Iphone users? I read in previous comments about it saying that it only works for Android but what about IOS?

Moderator edit: updated label

[AlessFitbit]

Hi @MiguelAmst  Welcome to the Fitbit Community!

Yes, Whatsapp and Facebook Messenger notifications are supported for iOS on Versa. 

[SunsetRunner]

Will there ever be the option to Reply? 

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@AlessFitbitwrote:

Hi @MiguelAmst  Welcome to the Fitbit Community!

Yes, Whatsapp and Facebook Messenger notifications are supported for iOS on Versa. 

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[redeu3]

I am interested to know this also, is it possible to reply connected to Android devices?

[Rlversa1]

Can anyone explain step by step how to get WhatsApp and Facebook notifications on my Versa from my iPhone please? 

Thanks

[Suesue1969]

Hi I would also like to know how to setup FB and messenger notifications on my Versa- help?

[HeydyF]

Hello guys! I hope you are doin' great! If you have questions about how to set up the notifications between your Fitbit Versa and your phone (as long as it is compatible device) I suggest you to first of all, check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings > Notifications). Then follow the steps below to set up notifications:

1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon ( ) > Versa tile.

2. Tap Notifications. When you're prompted to pair Versa, follow the on-screen instructions. After you've paired your watch, "Versa" will appear in the list of Bluetooth devices connected to your phone. Call, text, and calendar notifications are turned on automatically.

3. To turn on notifications from apps installed on your phone, including Fitbit and WhatsApp, tap App Notifications and turn on the specific notifications you want to see.

4. Tap Notifications > Versa in the top left corner to return to device settings. Your watch syncs to complete the setup. For detailed instructions on how to set up notifications, see help.fitbit.com

* If you want to receive Facebook notifications as well, you have to activate the option to receive the notification on your phone first, then follow the process to set the notifications. 

When your phone and Versa are within range, a notification causes the watch to vibrate. If you don't read the notification when it arrives, you can check it later (swipe down on the clock screen or press and hold the top button).

If you want to know more about how to manage notifications on your Fitbit Versa, please take a look at our Versa manual > Notifications. 

For iOS replies, currently our team doesn't have this in mind, however, you'll find this idea on our Feature Suggestions board, so you can take a look at it and leave your comments. 

If you have further questions folks, keep me posted! 

[Gringatyler]

Hello,

I just got the Versa and i'm not reciving messages notifications from my phone

I have a Samsung s9+

[HeydyF]

Hey @Gringatyler, welcome to the Community!  Well, let me explain to you that the reason why you are not getting notifications is because this phone model, the Samsung Galaxy S9 isn't yet on the compatible devices list, so you might or not be able to setup/sync your Versa with it, however I can't guarantee that you can use all of its features without inconveniences. So that being said, I can recommend you to take a look at this article which has tips that could help you out to fix the not getting notifications issue. 

Give it a try and let me know how it goes! 

[themarina]

I just got my Versa. Notifications from most of my apps work except for WhatsApp. I manually turned on the notification but it's not coming through to my watch. 

I have a Google Pixel 2XL running Android 8.1.0

Thanks! 

[HeydyF]

Hey @themarina, welcome to the Community! So you are getting all the notifications, but Whatsapp, right? Let's start with the phone model that you are using. The Google Pixel 2XL isn't a compatible device yet so even though you can sync your Versa with it and get most of your notifications, there are some functions that might not be working at 100% due to the incompatibility and because our team still testing on this device. In the meantime, I can suggest you to try to disable the Whatsapp notifications on the app itself, then sync your Versa, then enable them again and finally sync your watch again. 

Let me know how it goes! 

[themarina]

Thanks @HeydyF that totally worked! I turned off the notifications and the the sync. Closed the app and shut down the phone. Turned the notifications and sync back on and powered up the watch and now the Whatsapp notifications are working. Thanks for the help!

[HeydyF]

Thanks for the update @themarina! Sounds pretty awesome that you are now getting notifications on your Fitbit Versa! If you have further questions or comments, let me know. I'll be glad to continue assisting you. 😉 

Have a nice weekend! 

[Addy13]

Hi. I tried the method of turning off the sync and all but my whatsapp  notifications still doesnt appear on my samsung note 8. Any more ideas how to mk it wotk? Thks

[HeydyF]

Hey @Addy13, welcome to the Community! Thanks for trying those tips to make the Whatsapp notifications work on your Versa. Beside that, I'd like you to try some other troubleshooting stated in this help article: My Fitbit device isn't receiving notifications from my phone. 

Let me know how it goes! 

[Derekcwp]

How about Android devices? Also can receive whatsapp notification?

[HeydyF]

Welcome to the Community @Derekcwp! Yes, you can receive Whatsapp notification from your Android on your Fitbit Versa. If you have questions about the notification on your watch, please take a look at this help article: How do I get notifications from my phone on my Fitbit device? 

Let me know if you have further questions! 

[Derekcwp]

Thanks

However, https://contact.fitbit.com (cedric y) just email reply me that whatsapp is not a compatible third software and should not receive whatsapp notification. I got confused. Can anyone help to advise and confirm? Thanks . 

[HeydyF]

Thanks for getting back @Derekcwp! Well, for example if your Android phone isn't a compatible device, you might not get notifications. So let me ask you this, what is the phone model that you are using? Does it appear on the compatible devices list? 

Keep me posted! 

[Derekcwp]

LG v20. 

I have not bought the versa yet .I want to confirm that whatsapp notification and message can be displayed before my purchase .

Indeed, i have asked the retailers and all replied me yes .