Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[anoirtrou]

I am having the same problem. Has anyone received any official reply about this yet?

[Activelyalexand]

Yes! Same thing is happening to me. I have force closed, updated the app, redownloaded the app, signed out/in, restarted my phone - all with no fix! 

[SunsetRunner]

Worked fine yesterday.  Did an update this morning and has not worked since.

[egrady]

I have the same issue

[egrady]

Same issue!

[Activelyalexand]

Same thing is happening to me. I have updated the app, force closed the app, deleted it, logged out, restarted my phone - all with no fix! 

[AndyKS]

Started having the same problem on my Android phone running fitbit 4.57 this evening.

[Bmatts]

Same issue here!

[missravencroft]

Mine isn't accepting the food data either as of today. I uninstalled and reinstalled the Fitbit app as I'm sure that will be a tech support suggestion other than making sure the latest update was put on the phone. I just recently installed the new Fitbit update off of Google. So wonder if that's the issue is the latest and greatest update. Made a comment on the Google app page about it as well.

[Sweet3n1]

Same! This gets old Fitbit! Can you PLEASE test your updates for full functionality BEFORE releasing them to the App Store?!

[Pappy6]

Same here. Reluctant to reinstall because I'll have to reinstall all of my food items and their calories, carbs,fat,etc!!!

[Sunpetal]

Inspire 3 apple and android not logging food. Hoping it will be good to go later.

[ItsMelvin]

Same here. I tried everything that Brwell tried and plus rebooting my watch and double checking that I was the only person logged in on my accounts. for reference I'm on a Pixel 8 pro and a Pixel Watch 2, which has also been having issues synching since this started happening this morning.

[sec0412]

Same problem with my charge 5. Also started at lunch time. When I added my lunch an item from breakfast disappeared.  Now I  only have one item left. If l add one, it replaces what is there ! 

[HeyBeave]

8 year user here, but new to this area until today. I didn't see this thread until after I started a chat session about my same issue. Specialist is researching it, has escalated the issue. I'm currently in the chat session, and I passed on this thread so they know it's widespread. I'll update if/when I get any new info.

[LoriJo72]

I have done all of the things rebooted, uninstalled, shut my phone off, still not working. 

[Cher1479]

Saaaaame. Im frustrated and annoyed. How do we send a report? 

[CalebD83]

Exact same problem here iOS device. Just noticed it today. I have been logging food all day and didn’t notice it until today when I logged food a little differently. Hope something rolls out to fix the issue.

[GinaT99]

Good I’m not the only one!  Another issue!  Ugh! Hope they get fixed. Put items in and some just delete by themselves.  

[searching578]

• Same thing.  I’ve resorted to logging my food manually on my notepad using the infor that comes up when I search it. So freaking annoyed. 😒 they need to fix this asap n can’t log anything.