Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[Ruthcho]

Same issue, food logged just disappears…on iPhone app, not Android like other users

[Jazlove]

Hi I’m same as everyone, can log food but it keeps disappearing, I’m on iOS please help

[Kittycat.cc]

Yep same issue with me today.. added 2 food items to Lunch only to clear when I entered the third...

[Ange55]

This is so frustrating. Just bought my charge 6 2 days ago. Did so well the first day but not being able to log my food all day today is affecting my newly found motivation. Please please fix this.

[ncbooker]

No difference how I log food or which meal it is or what kind of food (custom or otherwise).

Tried adding to today and previous day (no difference).

Added to Wednesday which has all the tracked food from that day, all that days previously logged food still there, new addition missing.

Running on Android (16).

[Mikata]

Using iOS iPhone app.  Entries added frequently, like coffee, rice, etc. keep disappearing.  I enter the common items from the database look-up, and it stayed present for maybe several, seconds, then starts to disappear.  I’ve tried maybe 20+ entries for food that’s already in the database, and they just keep disappearing after several seconds.  This started happening on 12/4.  I’m not sure what changed.  I thought it may have been a version of the app, but I updated to the current via the App Store, and it still happens.  Why has the food entry functionality started breaking recently?  Who ever is working on the functionality is making folks want to switch away from Fitbit / Google.  Seriously!  

[Colin1976]

Mine exactly the same since yesterday? 

[JuBee001]

Same thing has happened to me. I've never deleted app and reinstalled as I'm worried it will lose all my data. I've switched phone on and off.

I've never had anything like this before, what do we do, just wait for them to fix it? 

[Melodyhi]

Same thing here. Tried to log yesterdays lunch, dinner and everything and this morning s breakfast. Wont save. Im on android.

Generally love this app. 

[Jollies]

I am having the same problem. Will not buy another fitbit

[Mikata]

Eventually (maybe in a minute or two), all of the entries for the day disappear.  Nada.  This feature is royally broken (once again!)

[Jake1972]

Same issue started yesterday and still not resolved!!

When will it be changed back to how it was working because it didnt need fiddling with, worked just fine!

[Paulus678]

There's a few other threads now about the issue. Hopefully someone is on it! 

[todorova]

Same issue from today, yesterday was working fine

[Atlantis6675]

I'm on android. It doesn't matter if I use the + sign, recent meals, custom, it erases what I had previously inputed and leaves the last food item I added.

[eounax]

Same here, anybody knows solution? 

[Brian54]

I have just updated fitbit with the latest release and the food logging system is still not working!

[Nathan4d]

Tried adding my breakfast today (used the widget shortcut and the + in the app. Scanned a barcode and input a recently used item. Both disappeared. Android phone user.

[viscalla]

Hi....android; plus sign doesn't register; all catagories. Thank you for working on this. 

[Bob34280]

Food log stopped working again,  this is 3rd time since I got my account, and Google wants to evaluate medical information, maybe they should fix the basics. Any recommendations for a different brand tracker.