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Fitbit app - Food Fitbit App Deleting Food Logs Immediately

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I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

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1,828 REPLIES 1,828

The same here

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Still having this issue for every scenario mentioned here.

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Same issue here since yesterday. Every time I create a new food log entry—whether from the dashboard icon or the “+” button—it gets deleted as soon as I go back to the dashboard. If I try adding multiple entries, each new one overwrites the previous one. Oddly enough, I can delete entries that were added before the bug appeared. Frankly, I find it preposterous that a massive issue like this seems to have gone unnoticed on your end...

 

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So happens with both + and main dashboard. I use custom options mainly. Started yesterday with just dinner option. Today all meals disappear. I use android 

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Tried this morning. Android user. Won't log food using the plus sign, won't log using the barcode. Happens regardless of entry (breakfast, snack etc.)

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I've been having issues with custom food for a few weeks where I've tried to create then it doesn't save. Yesterday and today am having same issue as other people with entries disappearing.

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All of my meals from Thursday 12/4 have disappeared as of this morning 12/5. 

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I’m Using an iphone 

It affects custom food, recently used food or food in database

it happens for all meals

I’m using the + sign in the app to add food

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I am the same it started yesterday 4/12/25 breakfast was entered fine but, ever since anything I try to enter dissappears, I have tried usual things shut down app blue tooth updated iphone nothing does anyone know if fitbit are trying to solve the problem

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I’m going to move to Apple Watch

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I have had the same issue too! It happened both within the food site and the +. I’m on an iPhone. And it happens for every meal! UK based

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Did a solution come forward 

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Entries still disappearing this morning. 

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Completely agree.  Very frustrating.  I’m also wondering if a change is in order, perhaps to Apple.

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Each typed entry is replaced by the next… then it disappears too. Only left with a calorie number…which also changes…

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Same issue; iPhone app. Food logged until yesterday afternoon by going into food section & logging from recent & favourites stayed in as normal, but anything added since just deletes again after 5-10 secs.

Have closed app, signed out of app, restarted phone, checked for updates etc, tried on WiFi & data connection. All the same.

Interestingly water & weight logs save as normal, issue only seems to be affecting food.

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Food sign in App

Every meal

Happens with everything I’ve tried

Custom and database 

iOS iPhone 

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1. It happens with the plus sign in the food section

2. It happens with every meal

3. I am on android

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Happens with every meal, on iphone.

The app will accept up to 2 entries, but then starts deleting things randomly.

Does not seem to matter how the things are entered, and it happens with database as well as custom items.

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Apple15 user. Log food with + recent:frequent

When logging food, previous one entered disappears under breakfast/morning/:lunch/afternoon/dinner/evening

Seems only max 2 foods can be logged per sessions. 
It has been driving me mad as I rely on data for weight control.

Please fix. Have uninstalled, turned off etc….

Thank you.

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