Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[Wvesnl123]

IMO It seems like Google doesn't care about fitbit users any more. The Fitbit app seems like it will slowly lose functionality and work less well as google tries to steer users into buying Google watches.

[HeatherK26]

Both

Yes

Both

iPhone 15 iOS 26.1

[Username50]

Same thing here. Using the Android app. Couldn't enter anything yesterday and have it stay, everything disappeared within seconds whether I entered them one after another or returned to the main calorie entry screen after each one. I tried multiple times yesterday and this morning. If this feature doesn't work, there's no point to my using a fitbit at all. 

[bll88]

I troubleshooted all steps and after last troubleshooting task of deleting the app and reinstalling, my fitbit app will still not log my food.

[hannahillig]

Same thing and it started yesterday as well, so fustrating

[Nixxit]

All food entries disappear no matter how they are entered or for what meal.

Issue started on 12/4/25.

Android user phone and app fully updated. 

[lbpoulson]

Same on my Android. 

[M-Asp]

Same issue when trying to log food with + in app. Galaxy A 56 Android 16 user. 

I have cleared cache, log out and back in, force stop, search for updates, uninstall and reinstall. Nothing is working. I have lost my custom foods as well, so I will have to set all those up again. 

This started yesterday afternoon. 

I know Google wants us to buy their watches, but I prefer the size of my inspire 3. 

Please sort it out. Make sure that things are working before rolling it out. 

[SunsetRunner]

Same here.  I try to input my food in my iPhone and they disappear.  

[Susinger]

It's still happening this morning. It hasn't logged meals since lunchtime yesterday 4th. I used the + button and from Recent list but nothing remains on the history. Some briefly show then vanish. Using App on Android.

[SunsetRunner]

I'm using iPhone. Any food I enter gets deleted right after I input

[Nat_84]

Mine keeps deleting my dinner and evening snack. It won’t let me save them at all. I add them then they disappear. I’ve added them through frequent items and the add feature. 

[Val1300]

This is happening when I use the + sign to add database foods in my Android app, for all meals. It records my first entry and the second entry overwrites the first. When I tap on the entry an error msg "an unknown error occurred" comes up. I rely heavily on Fitbit to record my food and drink and this is beyond frustrating. 

[XRoad]

Just tried again after seeing your post.  Here are my results;

• Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app? YES
• Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific? EVERY MEAL
• Does this affect custom food or also the ones listed in the data base? ALL - tried database item, frequent item, scanned item, custom item. All disappear after 1-2 seconds
• Are you using an Android device or an iOS (iPhone /iPad? iOS version 26.1 (updated last night) was iOS 18something, so the update did not change the issue.

Hope this helps

[Garykg]

Food keeps getting deleted. Frustrating 

Moderator Edit: Clarified subject

[Aprilfaye]

Same for me. So frustrating!

[Rrmon21]

iPhone user. Happens with every meal, my own customs and others, and always with the plus sign when in the calorie section and on the home add corner thing. 

[TotallyKoalafie]

I am having this issue as well. As someone who relies heavily on the fit bit app for tracking calories this is frustrating. Every which way I have tried to log calories the same thing happens - it adds to my daily food log and then almost instantly it disappears from the graph - bringing it down to 0 again. While the actual food item remains in my log, but when I add the next item the previous one disappears and the same process starts again. This happens no matter which time I choose (breakfast, lunch, anytime, etc.) And it happens whether I hit the plus sign to add or open up the food log to add calories. It happens with food items from the database, with custom food and with quick calories. Nothing will stay logged. I have tried deleting and reinstalling the app. I have cleared the cache and restarted my phone. I've logged out and back in. Still having the same issue. I have an android. Please help.

[Cutesuzy]

Log doesn't work. Tried to reinstall app and tried all meal types. Keep disappearing.

Pls fix it.

Yesterday was fine and that is still there but doesn't let me log anything today.

[ChelleBelle0101]

Same issue. My food entries just disappear. Its every entry in every category since yesterday morning. This includes previous day, current day, breakfast, lunch, snack, etc. Logged in this morning to try again but no changes.