Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[keith5656]

it does not matter how the food is entered does not work consumer troubleshooting does not work either of course really google cant keep a fitbit running in short order

[Kathrine_W]

Mine is not working either.  Did the clear cache, forced restart, restarted phone and still have issue.

Phone: Google pixel 10 pro XL

Watch: Google 2

Adding from tile and using + short cut has same effect, not resetting the food, or adding and then removing.

It's been doing this since yesterday and is doing my head in 😣

[RizZa63]

Same here and it’s frustrating. I already restarted my phone, deleted and reinstalled app, signed out and in. To reply to your questions:  Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app?

With + sign in app and when I use search bar

Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific?

yes. I’ve tried anytime, breakfast and lunch

Does this affect custom food or also the ones listed in the data base?

affects custom foods 

Are you using an Android device or an iOS (iPhone /iPad?

iphone

[Alihedgehog]

You didn't put all the info

[cdn73]

Ditto. Still happening since yesterday.

[Alihedgehog]

It's an app wide issue whether you pay or not. Put in the info the best answer asks for.

[RizZa63]

How do you report?

[Mzjones32]

Same for me when I use the + sign or when I enter it manually, and it doesn’t matter which meal it is, it won’t generate at all 

[teearedubya]

I've been having this issue since mid-morning yesterday (12/4). I'm on Android, using a Charge 6, I deleted and re-installed the app yesterday, and also cleared the Cache, to no luck. I was able to enter my breakfast yesterday morning, but since then, when I go to add food via the "+" button in the app, it will not save anything that has been entered. Same with this morning, same glitch as yesterday.

[mscatz_9]

Same here.  I can't believe no one has corrected the code yet.

Fix the basics instead of adding useless new "features" that no one has asked for like Fitbit Labs Plan For Care that takes up screen real estate and can't be removed.

[Alihedgehog]

I just don't log things on treat days anyway.😆 Happy birthday 

[Girloe]

same thing here yesterday and til now….its so frustrating..

[Mrh610]

Same issue here. Pixel 9 pro 

[RosyBe]

Exactly the problem I am having. Could it be due 

[Alihedgehog]

If you read it they are trying to fix it. They only answered yesterday. Sometimes it takes more than a day.

[TinkerWonders]

Issue with food log entries disappearing started 12/4/25. 

~ Entries disappear regardless of which meal/snack they are entered into.

~ Entries also disappear when using recent entries, custom entries and favorites.

~ Tried powering off phone, clearing cache, and uninstalling/reinstalling the Fitbit app.  Nothing worked. 

[ADP510k]

This is an issue for me as well and has been since Dec. 4 as others have mentioned. This is extremely frustrating and just adds to the major app issues recently. I already have to uninstall and reinstall the app multiple times per week in order for the calories out to calculate and show up correctly and now food logging doesn't work. I'm about ready to switch to a different app.

Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app?

• Both ways

Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific?

• All meals/snacks. None of them will log food.
  Does this affect custom food or also the ones listed in the data base?
• All food, database and custom. Cannot log anything.
  Are you using an Android device or an iOS (iPhone /iPad?
• Android - Google Pixel 10 ProXL

[JanineJ12]

Please fix this issue ASAP!!

[Dwemm55]

Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app?

In the app
Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific?

Each new food erases a previous one, but it's not consistent 
Does this affect custom food or also the ones listed in the data base?

Custom, recent, data base
Are you using an Android device or an iOS (iPhone /iPad?

Android (latest update from  Samsung) 

[caldwellfive]

It started yesterday afternoon EDT. App started dropping foods soon after adding. Occured both when using the plus sign and when using the bar code scanner. Tried all the suggestions to remedy the problem with no luck, such as clearing cache, logging out and back in. Reinstalling app, restarting phone. Did a few several times. No luck. It continues to be a problem.