Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[JessicaLucens]

I am on an Android phone.  I have tried rebooting my phone, and uninstalling/reinstalling the Fitbit app.  It started around 8am PST on 12/04/2025.  I tried entering items, they appear to go on the list & then vanish as I look at them.  If I put in multiple items, only the last one shows before vanishing.  Sometimes the items don't show at all.  Please fix this as I am depending on my app for my weight loss program.

[GabiRuszczak]

I found no update on Google play. When did yours start working?

[Mollyvio]

Looks like it's working for nowSent from my Verizon, Samsung Galaxy smartphone

[Brookess]

UPDATE: someone from Fitbit got back to me and said they are rolling out updates to fix this. It will be available in some areas as early as today, but everybody should get the update between now and the 12th

[HarborHouse]

Same here- android user. Apparently still have the 4.57 version. Food entries disappear whenever I try to log them via the plus sign or through the food page. I

[Lorkie]

I have tried the plus sign on the home screen and adding from the food section.  Neither keep the food logged for me.

[GabiRuszczak]

Cross my fingers, it might be fixed ??

[Glen248Cook]

It seems to be working now. Entered my morning foods and corrected an entry from yesterday. 

Cautiously optimistic…

[sjc85284]

It’s the latest app version 4.58. Luckily I have a copy of the old app, 4.57 and it works completely fine so it’s a bug they need to fix. 

[Peterunfit]

I cannot understand the answers on the forum... I still cannot add food yesterday or today... whatever I add it is there a few seconds then disappears.....

What is happening to resolve this issue ?

[Marzoe]

I sent an email to them via the email on the app store  describing my issue.  I haven't received a response but the problem is gone now.  

[Jeb218]

Working for me now. Might still replace with cronometer considering the constant issues.

[Cher1479]

I'm so frustrated I have a galaxy too and most of us rely on these tools
every day. I've given up for this am... hoping by tonight it will be fixed.

[Mikes0805]

Mine is back to working properly. I’m on iPhone 15. 

[lmalmstadt]

Looks like it's now working!

[JuBee001]

Just tried again and mine is now working... Yeayyyy 😊

[JessicaLLL]

Or a new app.

[hispacific]

This is happening to me. Started yesterday. Happens whether I use the plus sign or I’m in the food section of the app. When food is logged, it appears as logged for a second and is then deleted. On iPhone, using iOS 26.1 . Iphone was rebooted, logged in and out of Fitbit app, Fitbit app was uninstalled and reinstalled, same problem.

[kdvana]

Waiting for FitBit to respond.

[Suzeeeee]

Come on FitBit, get this fixed now!!

It happens with every meal type selected, all good types including bar code scans.