Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[kdvana]

Waiting for FitBit to respond.

[Suzeeeee]

Come on FitBit, get this fixed now!!

It happens with every meal type selected, all good types including bar code scans.

[sheryl0830]

Mine appears to be working now. Hope it’s the same for others. 
and I hope it continues to work.

[Aamp]

I am still having issue today.

[TominPhoenix]

This now seems to be working again. I haven't yet tried the custom food add to see if that works.

[clairus99]

mine seems to be okay at the moment.

but how the hell do i unsubscribe from getting 100s of emails in my junk mail?  have tried unsubscribing about half a dozen times but still i'm having to weed them out.  i'm being flooded with them.  STOP SPAMMING ME!

[Marke50]

Any time frame on the update to fix this?

[JosephineH]

My entries in my food log are disappearing after I see them on the log.  The calorie total is not accurate either. 

[SunsetRunner]

I chatted with Google this morning. It's a known issue. They're working on
a fix, but no idea when it'll be in place.

[Markc1345]

Check your Fitbit app

I think it's fix. I was able to enter multiple items without disappearing.

[DorothyLadyBug]

Seems to be fixed 

[mscatz_9]

Same here. I too have unsubscribed but they still come.  I'm going to start marking them as spam.

[missb267]

When I hit the plus sign to add food in my from my recent to the new day, yesterday it would only add one or two food items and if I tried to add more it would delete what was there. As of today I can't enter anything. I'm on an Android phone, using the app.

[PrincessJessica]

Yes! Mine is working now too.

[missb267]

Exact same thing. And I've gone through all the normal restarts clearing etc. Yesterday it logged breakfast and nothing else today at logs nothing.

[GabiRuszczak]

Mine is fixed as of this morning. Maybe try again?

[sibhusky]

Mine started working again an hour ago.

[firebat_28]

same here , double checked to see if there was an OS update and nothing. it only kept my water logs, but stopped roughly around 8am et

[JacquieHS]

Same! Glad I’m not the only one & hope fixed soon!!

[Pammac]

It's 12:08 Eastern time on Friday.
I just logged 6 items of food for today. They didn't disappear.
Fingers crossed 🤞.

*Pam*