SpO2 data suddenly not syncing to the Fitbit App

[Dutch125]

So in Health Metrics for SPO2  all I get now is:

Download Clock Face  (Link)

Download SPO2 Tracker App (Link)

Neither of which solved the issue.

Since 2 days ago.

Really annoying!

Moderator edit: subject for clarity/label 

[Colinm39]

Back to normal on my Ionic. No data lost because I only set the SPo2 watch face on the day of a full charge. A 4 day trend is ok for me.

[Strokekid]

Hi Dutch125.

Have a look at the sp02 reading on Fitbit 93 to 94% is showing. 

This seems to be the reading you get now. 

I have not seen the red led working since this problem started. 

Bad software or faulty led. 

Fitbit need to sort this out.

Regards

[Guy_]

It seems to be getting worse, not better!

since 2021-07-19. A new problem in the watch Today app which no longer shows the nightly reading but still shows data for the this week graph.

How many bugs can Fitbit introduce for things that were nearly working, without resolving them afterwards? [rhetorical question]

[SunsetRunner]

Mine came back! Miracle someone went back & figured out what they did to the sever! This morning my Spo2 reading is back & working! 

[SunsetRunner]

Unfortunately, mine is still not working. Today there was an improvement, I got this (see figure):

 

One single value from 6 days ago (94%), just before SpO2 broke. The sleep record shows around 6 hours, more than enough for SpO2 to work.

Coincidently, this is the same value my Sense watch showed for the past 6 days, as a new daily value, but it seemed suspictious already, as my SpO2 values always had slight variations from night to night and more to the 93% side, for the past 6 months

[SunsetRunner]

Mine updated & Graph is also upe! But previous 3 days Aren't on graph, but
it showed on my clock face & in today's reading! But mine is back & graph
is back!

[ChrisC1969]

Has it been resolved yet? 

[Oakmario]

Mine just started working again after no data for 4 days in a row.

However, the terrible Breathing Rate (BR) graph is again missing another day. I'm lucky if I can get 2 out of 7 days to show any data in a week even though I always wear my Sense to bed every night.

The inconsistency in the data collection and graph displays in the app are terrible. Glad I didn't renew my Premium after the free 6 month trial. 

[amburd]

Missing the few days but all prior and today are back in sync and working fine 🙂

[the4as]

Mine is showing up again as well.  Thank you FitBit!  

PS  I am not really concerned about recovering missing data, it would be nice, but just happy that it appears to be fixed and working.

[the4as]

Thank you, it appears to be fixed and working now, with the exception of data for the days it was down.  But I am not really concerned about missing data, it would be nice.  I am just happy that it appears to be fixed and working now, at least on my Sense.  

[SunsetRunner]

Maybe the fix will take a bit longer to reach Portugal, in Europe. Keep waiting...

[the4as]

Thank you, it appears to be fixed and working now, with the exception of data for the days it was down.  But I am not really concerned about missing data, it would be nice.  I am just happy that it appears to be fixed and working now, at least on my Sense. 

[SunsetRunner]

Mines working but missing last few days data! But today is there!

[the4as]

My Sense is working right now.  However the data is missing from the days it was down, but I am not real concerned about that as it showed on the watch itself.  Just happy that it appears to be fixed and working now.

[SunsetRunner]

That's what mine is same! Missing last couple days! But go5 last night!

[LostScientist42]

Lucky you @SunsetRunner.

I am still getting no graphs.

 

[LostScientist42]

@LizzyFitbit Those tips did not fix the problem for me and I am now one of the many with no SpO2 tile.

[Strokekid]

Hi  Dutch125

Just had a look at my metrics and the SP02 is now working.

Hope you get the metrics back soon. Looks like the tech boys at fit bit are working through it 🤗

[SunsetRunner]

Yup! Got mine back with exception last couple of days!