Charge 3 has stopped vibrating

[Axelbear]

My Charge 3 has stopped vibrating for all notifications. I've checked all settings on my Fitbit and phone and all is set correctly but still no vibration!!!

unhappy 😢

Moderator edit: subject for clarity

[MakenaS]

I received my Charge 3 March 14th, 2019. It has worked fine, but in about February of 2020 it suddenly stopped vibrating completely. I’ve tried to uninstall then reinstall the app, clear data, restart my Charge 3, and made sure all my settings were correct. Vibration is on, as well as being on Strong instead of Normal. Still no vibrations though.

[Dkaiser]

I have done that twice... still not vibrating nor are texts coming thru.

I have restarted twice... restarted phone as well.  Even tried a Force Stop on the app

Still vibration and notifications is not working 

Moderator edit: merged reply

[Mabalia]

I know this post is old but wanted to stop by and say thank you as this worked for me! Also for anyone trying this make sure the “sleep” icon is also off! I turned sleep icon off and screen wake on and vibration works perfectly again now.

[Hardin2]

Hi I've been trying to see why my charge 3 isn't vibrating and I've tried the restart method and it hasn't worked.

[Murray1986]

It still doesn’t vibrate 

[Akas]

I also have an Answer too!

Read the following steps

1: turn on your Fitbit  

2: go to timers

3: go to countdown

4: turn on your countdown to 1 second

5: double tap your Fitbit when the timer has end and it should vibrate!!!

Enjoy 😊 

[Pepsicat_0]

My charge 3 has stopped vibrating and showing my texts. I have restarted until I saw the smiley face but still not working. 

[Jmneves99]

My Fitbit Charge 3 stopped vibrating too. I found on the Fitbit device settings that "Sleep Mode" had been turned on. Turned it off and I have my vibrations back.

[nmdhawan]

I tried restarting, it did not work.

Same here, restarting did not fix the issue.

Moderator edit: merged reply

[Jmneves99]

On the fit bit, go to settings, sleep mode and turn of both items. This is what got mine to vibrating again.

Sent from Yahoo Mail on Android

[nmdhawan]

where is the sleep mode, i didn't see it in settings?
Thx


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[Jmneves99]

On the charge 3, scroll left until you can't scroll anymore. Click Settings, go down to Sleep Mode and press. Make sure Sleep Mode and Schedule are off.

Sent from Yahoo Mail on Android

[nmdhawan]

Thank you so much, it worked. I called firbit support and they were not
aware of this simple solution. Made me restart it few times but could not
fix it. I had tried it on phone app and that did not help either...thank
you so much for your help.

[erikannie]

Hier al maanden hetzelfde probleem. Instellingen nagekeken en verschillende keren opnieuw opgestart, geen resultaat.

Fitbit helpdesk geeft steeds dezelfde antwoorden die niet werken. Vervelend probleem!

[Links]

I've restarted several times. I checked the vibrate setting - when I switch it from Normal to Strong, it vibrates momentarily. But it never vibrates anymore at 10 minutes to the hour or when I get a phone call or text message.

I have tried all the different suggestions. So now what?

[Jmneves99]

Go to the settings on the Charge 3 itself, scroll down to sleep mode and press. Make sure both items are set to Off. This fixed my issue.

Sent from Yahoo Mail on Android

[erikannie]

Hi, thanks, this works!!!

Very nice!!

Kind regards!!

Thanks, this worked!! Very glad!

Hier hetzelfde probleem, kreeg gisteren van ander forum lid deze tip, die werkte (@Jmneves99):

Ga naar de instellingen op de Charge 3 zelf, scrol omlaag naar de slaapmodus en druk op. Zorg ervoor dat beide items zijn ingesteld op Uit. Dit loste mijn probleem op.

Moderator edit: merged reply

[Murray1986]

Sent from my iPad

Moderator edit: personal info removed

[MikeJenkinson]

My wife has had the same issue on her Charge 3 for months, and this thread and the "turn off sleep mode" was what solved the issue. Thanks for that excellent advice.

[erikannie]

Great! Fitbit helpdesk doesn't give this solution.

I'm also glad with this solution!