Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[Judyandbru73]

Same for me. Still having problems today 

[Khead]

I think I’ve resolved the issue !!!

go into the App Store , click on your Profile picture and scroll down to Fitbit .  There is an update option , so press on update and food log works again !! 

[Muvver]

Mines fixed. It’s working

[RachelR-GA]

Android

Logging food via plus sign from dashboard 

Every meal so far today (breakfast and morning snack) 

Based on behavior when logging on food at a time, it appears each food item replaces the one before it. 

Was working fine yesterday 

Logging from regular food data base, no custom foods

I am also using Public Preview for past few days as well 

[Natedogg323]

Same issue soon as I log my food it disappears in a few seconds! IOS user

[Mmj888]

All food logging since yesterday is not working or disappearing seconds after adding. Please fix soon as I have an appt. with  nutritionist on Tuesday and have to show my log. Thanks! 

[RachelR-GA]

All food log entries totally disappear, they are there for 30 seconds..checked android app store and no updates available for the app.

[Freddie55]

Seems to be fixed now… at least for me!

[Konko]

Happens in the food site in the app for all ways to add food and I use an android. Started yesterday morning. Still not working after restart and re-download. 

[Daveyyoyo]

So, after 3 or 4 days it's hopefully fixed, then what? Use the unintuitive "process" to enter a missed days calories? To the developers: just undó what software change you made on 12/3 or 4 and see if that tells you anything. Should take about 15 minutes.

[ajpassmore99]

I have also been having these problems. 

I can press the Plus(+) and see all my recent/frequent food logs, and go through the process of logging and whatnot. If I press "Log & add more", no errors appear. But when I finish logging, and it returns to the daily page, everything I have logged since early yesterday morning does not show up. 

[Shines77]

Mine just let me enter everything for today and acted normally, so maybe issue is fixed now?

[Shines77]

Same for me! 

[MAC11]

Juan - can you please give us an update - as you can see this is wide spread

[SunsetRunner]

Completely agree. I canceled my premium subscription yesterday

[Khead]

Go into the App Store on your phone , press on your photo and scroll down to Fitbit - there is an update on it that you need to press on . I’ve just done this and the food log works fine again . 

[Sooze151]

I'm not a Fitbit person. Just a frustrated user like you.

[Lm1806]

Seems to be working now

[Steph1287]

Mine appears to be working again.... anyone else?

[Khead]

Go into the App Store on your phone , press on your photo and scroll down to Fitbit app . There is an update option on it , so press on it and the food log should work again .