11-06-2025
13:40
- last edited on
12-05-2025
12:06
by
JuanFitbit
11-06-2025
13:40
- last edited on
12-05-2025
12:06
by
JuanFitbit
I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple
Answered! Go to the Best Answer.
12-05-2025 10:13
12-05-2025 10:13
Seems to be working now as at 5.57 pm UK time on 5/12/25…🤞
No confirmation from Fitbit or indication what happened
jodb88
Best Answer12-05-2025 10:13
12-05-2025 10:13
Best Answer12-05-2025 10:13
12-05-2025 10:13
I found a temporary fix for this that seems to be working well. Open edit (tap the pencil icon). You will see “set your focus” on the next page. You can then scroll to change the focus to weight management. After I did this, my new homepage was set up a bit differently then before.At the top center, it used to prominently display the number of steps. Now, at the top, it prominently displays the number of calories that I have burned. Underneath with smaller icons, it shows steps and the summary data for a couple of other things. Now when you scroll down, and enter your food items, and it will show as it has previously.
Best Answer12-05-2025 10:14
12-05-2025 10:14
Best Answer12-05-2025 10:15
12-05-2025 10:15
I am having the same problems now for two days. Hope it is fixed soon so I don’t forget what I ate.
Best Answer12-05-2025 10:16
12-05-2025 10:16
I also have Apple phone
Best Answer12-05-2025 10:18
12-05-2025 10:18
With Android 16 on a Pixel 7 Pro phone. As of today, 2025 DEC 05, 1017 PST Fitbit logging foods again.
Best Answer12-05-2025 10:19
12-05-2025 10:19
Best Answer12-05-2025 10:24
12-05-2025 10:24
My food tracker appears to be working normally now
12-05-2025 10:25
12-05-2025 10:25
Mine is now working. I doubt we will hear anything from Fitbit as to what happened, but it appears to be fixed for now, at least for me.
Best Answer12-05-2025 10:26
12-05-2025 10:26
Same here. Mine began Wednesday evening. Can't wait until they get it fixed.
12-05-2025 10:27
12-05-2025 10:27
Best Answer12-05-2025 10:28
12-05-2025 10:29
12-05-2025 10:29
Best Answer12-05-2025 10:30
12-05-2025 10:30
Best Answer12-05-2025 10:31
12-05-2025 10:31
Mine is working, including updating yesterday’s. Did update iOS to 26.1 yesterday though.
Best Answer12-05-2025 10:31 - edited 12-05-2025 10:34
12-05-2025 10:31 - edited 12-05-2025 10:34
using Android
using the + Plus sign and then clicking on the magnifying glass
It happens with food from the data base
it started happening on December 3rd late morning or early afternoon.... the food i logged in for breakfast and morning snack are still there. everything after that, has disappeared, even though i've logged in several items every day since then....
Best Answer12-05-2025 10:32
12-05-2025 10:32
The app is white screened
Best Answer12-05-2025 10:32
12-05-2025 10:32
Mine seems to have started working again. So far I have logged three items that have remained in the app. This was without any updates or tech procedures
12-05-2025 10:33