My Ionic died just under two years after purchase. It has a well documented problem - it's stuck in a bootloop. This is caused by faulty design and not by anything I have done. When I have approached customer service they have not answered specific...
Assist me making a choice-My request is more ‘PT’ (physical therapy) oriented than ‘exercise oriented’. I’m age 77 with partial paralysis. I use an exercise bike for my legs, it does NOT exercise my arms. I would like to setup my new Fitbit Ionic to ...
Stop stifling great ideas on this board and locking threads when they clearly have customer demand through thousands of votes but you refuse to implement them for years to selfishly increase profits while ignoring customers who have already (over)pai...
I suggest that you make a watch that lasts longer than a year and a half. In the span of literally 10 minutes my watch went from working fine to not turning on or charging. Customer service asked me to try restarting it, I did, and it still didn't wo...
Would be great if the support team actually read my responses, instead of just using generic responses. Here is the message correspondence from my recent support experience:-----------------------------------------------------------------------------...
I tried adding my bank card a little less than 2 years ago when I first purchased my Ionic...my bank wasn't supported.After just checking my bank (Rabobank) is supported with Maestro. Although there is an issue I encounter.When adding a card I can on...
I have had two different versions of fitbits. My wife had as well. We love them... When they work. They all seem to have a self distrust button after one year. Your support is great and replacements are great... But again.... Tick, tick, tick,. B...
In the "Today" app on the device (at least on my Ionic), when i scroll down and click "+" to log my weight, the watch says that it was successful ("XXX lbs logged at 7:20 AM"), but when opening the app and syncing with the watch, the app still shows ...
I think the title says it all. I use the Interval Timer mode in almost 100% of my workouts, but none of them get uploaded to Strava (contrasted with the Run or Walk modes). As I enjoy using Strava, I would like this problem to get fixed. Additionally...
The Pandora App is more likely to not sync than work. The help boards list multiple "fixes" that only fix the problem once. Why not fix the app and the sync capability of the Ionic and Pandora?
I walked my alloted time that would normally be counted later, as a walk auto recognized. But I then ran, which alerted me, as normal. When I got home, the only event that was noted and measured was the run. The walk got over wrote.
I would love to see the Samsung Galaxy S7 Active on the compatible devices list! I'm unable to connect my fitbit to my phone and really wish I could! It sucks spending your money on something for it not to work!
It would be highly desirable to me if your products featured induction charging. It would make the whole process much easier. I have an Ionic that is difficult to charge without babysitting it as it looses connection all the time even when setting st...
Hi all, After updating to the new Fitbit OS2 I noticed that charging the Ionic takes longer than before. Is this only my opinion or do others noticed that too? kindest regards, kuzibri
The real time pace measurement while running with GPS on my Ionic jumps wildly between paces, showing ranges that vary by minutes. For example, when maintaining an 8:00 min/mile pace it will show something on the order of 6:30, then instantly jump t...
Hello, First time.posting here. I have an issue with my.fitbit Blaze and I have been given the choice to replace it or get a 50% discount on another fitbit. I have looked at the range and would be most intereted in the ionic. However this is excluded...
I bought the device with the knowledge there is an additional sensor to detect HR rhythms etc. When is this going to be activated?
I switched from the Fitbit Blaze to the Ionic. My workout routine includes 45 minutes on the stationary, recumbent bike. When I used the Blaze on the Spinning shortcut using the bike, the calorie count matched the bike's readout--about 200 calories...
Since I got my Ionic at the start of the year the walk tracking has had a bug that means it doesn't track your position after a certain number of KMs (I believe about 22-26km) and as such when training for an ultra walk I am not able to track any of ...
The ability to change where FitBit Connect looks for the iTunes xml file. If your iTunes folder is not located in C:\users\username\music\itunes it will not read the XML file so you can sync your playlists.
