Forum Posts

Losing Data After Google Migration

I was prompted to do the google account migration and like many others lost years of data. Others and myself are super upset since all of our progress has been lost. I’m posting to hopefully get the Fitbit team fixing the issue. I also just want to s...

Resolved! New Badges on Community Profile

I'm not sure if this is the right place, but I got an email saying I had updates in the Fitbit Community earlier today, so I logged in and saw that I got some badges on Monday. I'm assuming these are a new addition to the community, but why were they...

Hate the changes to the FitBit Application

Hate the changes to the FitBit App#1 - doesn’t show consecutive days at 10,000+ steps. I am almost to 1,000 straight days - and this is a big motivator for me.#2 - battery life - my FitBit died because I didn’t know - that was useful information.You’...

dalsdad by Jogger
  • 599 Views
  • 5 replies
  • 26 votes

Please make the food log "better"

The current food log makes it difficult to use on a daily basis.  It would be much more user friendly if you had these options:- Multi-add to food when selecting items from your list. ( be able to select more than item at a time from your current lis...

Archive data - charge 5 - Stress score

We didn’t find a specific forum for archive data, so hopefully, we can get some elaboration here Under "Stress score" - It is not very clear from the documentation what is:SLEEP_POINTSMAX_SLEEP_POINTSRESPONSIVENESS_POINTSMAX_RESPONSIVENESS_POINTSEXER...

Archive data - charge 5 - mindfulness

We didn’t find a specific forum for archive data, so hopefully, we can get some elaborate here. mindfulness_eda_data_sessions table - what does “activation” stand for?mindfulness_sessions table - “stress_metrics” - where can we see the data which is ...

Elderly care and tracker

I am a huge fan of the products. It's there an option/device specifically able to assist caregivers with their charge? I take care of my mom but would love to remotely monitor her vitals and receive automatic notices if she falls. 

Fitbit Data Export Data Dictionary

Hi All I am trying to make sense of the data export (through data request) in Fitbit but it's really hard for me to decipher what each column meant. Further, I initially thought that all timezones are centered to UTC, but upon looking at sleep data, ...

haohao by Recovery Runner
  • 380 Views
  • 3 replies
  • 0 votes

Fake accounts

What is Fitbit/Google doing to stop people from making fake fit bit accounts in the community? It's getting pretty ridiculous. 

Amya2 by Jogger
  • 192 Views
  • 5 replies
  • 1 votes

Aligning Weekly tracking

Why is it that in the app, there are weekly averages, and, for example, am alerted when I’ve hit my weekly exercise goal, but the days included in the tracking on the app don’t match up with the days included I. The weekly email report?? It makes no ...

Hula Hooping as an option exercise please!

Please can we add hula hooping as an activity on fitbit please! I use the sense and currently there aren't that many to choose from, also within the app the selection isn't great. Weighted and unweighted would be fab too! Pretty please! Also anyone t...

MrsV04 by Jogger
  • 334 Views
  • 1 replies
  • 1 votes

Active Zone Minutes should be optional

I am hating the new Activity Zone Minutes and the fact that it replaces the Active Minutes on the 'watch' dashboard.  PLEASE allow us to choose which we show on the dash board (Versa 2).   The Active Minutes on the 'watch' dashboard was motivating an...

Judes64 by Recovery Runner
  • 1145 Views
  • 11 replies
  • 51 votes

Being able to check Family and Friends Dashboard

Can you please add a feature to be able to see family and friends daily dashboard? Part of the reason I got the device was to be able to check in with my dad and all I can see are his weekly average steps. This seems like a quick privacy add and shou...

Stolen Fitbit

My Fitbit was stolen.  Several things that I learned was;  I can only recoup lost or stolen products if I purchase the extended warranty, the Fitbit device itself does not have a GPS so it cannot be tracked, and the device can be connected to any dev...

TR9 by Jogger
  • 423 Views
  • 2 replies
  • 0 votes

How to make open groups

I have been wondering how you can make open groups. If you can't, how do you invite people to closed groups? Just make a post and invite everyone that wants to join? 

"error" field in resting heart rate data file

I downloaded my resting_heart_rate .json file. I understand that it reports the average bpm for the day in the "value" field. What does the "error" field represent? Sometimes it is as high as 100, generally between 5 and 15.

pn1313 by Recovery Runner
  • 802 Views
  • 6 replies
  • 0 votes