09-25-2016
00:48
- last edited on
09-09-2020
10:26
by
MatthewFitbit
09-25-2016
00:48
- last edited on
09-09-2020
10:26
by
MatthewFitbit
I have text and call notifications set up on my Charge 2 from my Galaxy note 3. I get notifications of calls but when i get a text message all it says is text message recieved. id like to know how i can view who it is from and part of the text message on my charge 2? i have text notifications enabled on my phone and it still isnt working. is my phone not compatible with my charge 2 to view text messages? im at a loss..HELPPP
Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey you @Hearts08, thanks for stopping by! Sorry my friend, I'm a bit confused about your post... do you need help to set up your notifications?
No worries @Dearnne, I'll be more than glad to help you.
Since you'll need to make a choice about encryption, before you get started we recommend reading our brief explanation at Are notifications sent from my Android device encrypted?
On your mobile device go to your system settings and verify these conditions:
Now you'll make sure the Fitbit app can send the notifications you want to see. Make sure your charged tracker is nearby.
The Charge 2 notification setting on the tracker that must be on. Therefore, on the clock screen, press and hold the button.
You're all set. You'll get tracker notifications whenever you're in range of your mobile device (about 20 feet). ![]()
Let me know guys if you need further assistance!
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Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's nice to see you around the Community @mis40l, hope you're doing great!
I'd recommend following the steps I've posted here to solve the issue.
Thanks for you help my friend @MikeF!
Keep us posted about the outcome! ![]()
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Best AnswerHow do I check if preview is on?
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey you, I'm glad to see you here @teacherami!
Hope this helps my friend!
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Best AnswerHow do you turn that on
Best Answer
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I'm glad you jumped up here @WmnCSnowflake! For Charge 2, from the clock screen, press and hold the button to make sure Notifications is set to On. Once you've done that, follow the steps posted here to enable your notifications. ![]()
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Best AnswerHi! I have a galaxy s6 edge plus and just bought the charge 2. I have my notifications on and I do get the notification when someone has text me but all it says is "text message". How do I make it where it will show who & what the text message says?? Thanks.
Best Answer
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Hello there @Xoxocierra16! How you doing?
First of all, please check if your Fitbit app is already updated to the last version. If it needs to be updated, do it and then just do a log out and a log back in.
Once that has been done, follow the steps that my friend @annie-nz posted here to get your messages and the name of the sender.
Hope it gets your issue solved!
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I have a Fitbit charge 2 and I have an iPhone 6s and I can see who text me and what they said but I can't respond. How do I respond?
Best Answer@Juliaduncan normally i pull my phone out of my pocket then type my response on it. Or through the heasphone i use OK Google and my voice to send a text response..
There is no way to respond through your tracker. This would not be easy with only two inpit keys. Button and tap.
Best Answerwhere is the message preview option?
Best AnswerMake sure your Notifications for Messaging on your phone is set for preview in pop ups. If it is set to sender only then it won't show on your fitbit even if you have it set to preview through fitbit. This was my problem 🙂
If android....
Settings --> Device --> Applications --> Messages --> Notifications --> Must be on, pop-up display switched on, and Preview Message on. If the preview message is off then it won't preview through fitbit either, no matter what you set it to through the app.
Hope this helps 🙂
@phillyraized the message preview option, if there is one, will be a setting in your texting app. Not all apps have this.
Best AnswerHow can I receive text messages on my fit bit 2?
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for joining us here @Faithlynn @4sweetcats!
To get your notifications I'd recommend following the steps I've posted here. Let me know if this does the trick guys!
It's nice to see you around @HatTrickHalling! Not at this time, there's no way to respond to text messages directly from your tracker.
I'd recommend checking out our Feature Suggestion Board if you haven't already. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review.
I'd also recommend up-voting and commenting on Ability to respond to text messages feature suggestion since it is very similar of what you're looking and asking for.
Enjoy the rest of your day!
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Best Answer