09-25-2016
00:48
- last edited on
09-09-2020
10:26
by
MatthewFitbit
09-25-2016
00:48
- last edited on
09-09-2020
10:26
by
MatthewFitbit
I have text and call notifications set up on my Charge 2 from my Galaxy note 3. I get notifications of calls but when i get a text message all it says is text message recieved. id like to know how i can view who it is from and part of the text message on my charge 2? i have text notifications enabled on my phone and it still isnt working. is my phone not compatible with my charge 2 to view text messages? im at a loss..HELPPP
Answered! Go to the Best Answer.
07-03-2017 06:21 - edited 07-03-2017 06:28
07-03-2017 06:21 - edited 07-03-2017 06:28
Hey you @Hearts08, thanks for stopping by! Sorry my friend, I'm a bit confused about your post... do you need help to set up your notifications?
No worries @Dearnne, I'll be more than glad to help you. Since you'll need to make a choice about encryption, before you get started we recommend reading our brief explanation at Are notifications sent from my Android device encrypted?
On your mobile device go to your system settings and verify these conditions:
Now you'll make sure the Fitbit app can send the notifications you want to see. Make sure your charged tracker is nearby.
The Charge 2 notification setting on the tracker that must be on. Therefore, on the clock screen, press and hold the button.
You're all set. You'll get tracker notifications whenever you're in range of your mobile device (about 20 feet).
Let me know guys if you need further assistance!
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09-25-2016 01:22
09-25-2016 01:22
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
09-25-2016 01:31
09-25-2016 01:31
Yes i have preview turned on
10-08-2016 10:33
10-08-2016 10:33
It's nice to see you around the Community @mis40l, hope you're doing great! I'd recommend following the steps I've posted here to solve the issue.
Thanks for you help my friend @MikeF!
Keep us posted about the outcome!
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12-07-2016 17:07
12-07-2016 17:07
How do I check if preview is on?
12-08-2016 03:23 - edited 12-08-2016 03:23
12-08-2016 03:23 - edited 12-08-2016 03:23
Hey you, I'm glad to see you here @teacherami!
Hope this helps my friend!
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01-07-2017 14:35
01-07-2017 14:35
How do you turn that on
01-09-2017 04:47
01-09-2017 04:47
I'm glad you jumped up here @WmnCSnowflake! For Charge 2, from the clock screen, press and hold the button to make sure Notifications is set to On. Once you've done that, follow the steps posted here to enable your notifications.
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01-23-2017 12:04
01-23-2017 12:04
Hi! I have a galaxy s6 edge plus and just bought the charge 2. I have my notifications on and I do get the notification when someone has text me but all it says is "text message". How do I make it where it will show who & what the text message says?? Thanks.
01-26-2017 05:41
01-26-2017 05:41
Hello there @Xoxocierra16! How you doing? First of all, please check if your Fitbit app is already updated to the last version. If it needs to be updated, do it and then just do a log out and a log back in.
Once that has been done, follow the steps that my friend @annie-nz posted here to get your messages and the name of the sender.
Hope it gets your issue solved!
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02-05-2017 18:39
02-05-2017 18:39
I have a Fitbit charge 2 and I have an iPhone 6s and I can see who text me and what they said but I can't respond. How do I respond?
02-06-2017 00:40
02-06-2017 00:40
@Juliaduncan normally i pull my phone out of my pocket then type my response on it. Or through the heasphone i use OK Google and my voice to send a text response..
There is no way to respond through your tracker. This would not be easy with only two inpit keys. Button and tap.
02-23-2017 08:08
02-23-2017 08:08
where is the message preview option?
02-23-2017 11:59
02-23-2017 11:59
Make sure your Notifications for Messaging on your phone is set for preview in pop ups. If it is set to sender only then it won't show on your fitbit even if you have it set to preview through fitbit. This was my problem 🙂
If android....
Settings --> Device --> Applications --> Messages --> Notifications --> Must be on, pop-up display switched on, and Preview Message on. If the preview message is off then it won't preview through fitbit either, no matter what you set it to through the app.
Hope this helps 🙂
02-23-2017 13:32
02-23-2017 13:32
@phillyraized the message preview option, if there is one, will be a setting in your texting app. Not all apps have this.
02-27-2017 05:36
02-27-2017 05:36
I receive calls and texts on my Fitbit Charge 2. I can read the texts and who they are from, but I am wondering if there is a way to respond from my Fitbit.
03-30-2017 18:48
03-30-2017 18:48
I need help with activating my text notifications thru my iPhone to my Fitbit
04-14-2017 17:12
04-14-2017 17:12
How can I receive text messages on my fit bit 2?
04-17-2017 08:32
04-17-2017 08:32
Thanks for joining us here @Faithlynn @4sweetcats! To get your notifications I'd recommend following the steps I've posted here. Let me know if this does the trick guys!
It's nice to see you around @HatTrickHalling! Not at this time, there's no way to respond to text messages directly from your tracker.
I'd recommend checking out our Feature Suggestion Board if you haven't already. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review.
I'd also recommend up-voting and commenting on Ability to respond to text messages feature suggestion since it is very similar of what you're looking and asking for.
Enjoy the rest of your day!
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07-01-2017 20:30
07-01-2017 20:30
I'm setting up fitbit tore up I did it horay