Product Feedback

Kodros · ‎06-21-2024

The ACE LTE device allows for a School mode where the user can't play the games. This is great but there also needs to be a sleep/bedtime mode too that does the same. I would like to keep the watch in my child's room while charging at night but I also don't want them playing with it. Moderator edit: Updated label

chelming · ‎06-19-2024

Allow parents to override a single school day rather than having to turn it off altogether and remember to turn it back on. Kind of like the "skip" feature for alarms.

trex1101 · ‎06-18-2024

My Inspire 2 is starting to die. Please bring back a basic step tracker in clip form with the longest battery life possible. I don't care to track my heartrate, sleep, etc. I have an Apple Watch for that. I'm considering just getting a basic pedometer, but would ideally like to stay within the Fitbit ecosystem. Moderator Edit: Clarified subject

SlicerNorthD · ‎06-18-2024

Parents should be able to reply to their child with a voice recording. Moderator Edit: Clarified subject

Marie1985 · ‎06-18-2024

The watch no longer shows the details of my menstrual cycle. I now have to open the app rather than having the details readily available right on my watch. Moderator edit: Clarified subject

Roach137 · ‎06-15-2024

Make a setting to depict the time without having to hit a button.. great for battery but its not practical if you have both hands occupied and need to know the time. Thanks Moderator Edit: Clarified subject

OaklandNgs · ‎06-15-2024

One of the most valuable uses of the Fitbit Ace is when we are traveling internationally. My understanding is that the Ace Pass LTE only works in the US. I use Google Fi and know how seamless international roaming is with it. Would be a huge benefit to for the kids to be able to use the watch internationally too. I would happily pay an intl addon.

chelming · ‎06-15-2024

If a kid puts their watch on DND, they won't receive any calls or texts from their parent until they manually turn it off. Moderator Edit: Updated label

ndmLA · ‎06-13-2024

Fitbit Ace LTE should have the ability for parents to set up a calendar or daily tasks/reminders. This would help children become more responsible without the parents constantly contacting them to remind them. Moderator Edit: Updated label

ndmLA · ‎06-13-2024

Fitbit Ace LTE - GPS Feature Requests 1) Check in/out feature so parents can be alerted when a child enters or leaves a location such as their home, school, or summer camp. 2) Create a geofence to alert parents when they go outside a certain radius of where they live. 3) Daily location history. Moderator Edit: Clarified subject

sarahfresh · ‎06-13-2024

Am I unlucky ... or is this your business model? August 2016: purchase Fitbit Alta August 2017: warranty expires on Alta June 2019: Alta dies June 2019: purchase Charge 3 June 2020: warranty expires on Charge 3 January 2022: Charge 3 dies January 2022: purchase Charge 5 January 2023: warranty expires on Charge 5 July 2024: Charge 5 dies Moderator Edit: Clarified subject

Aiolos · ‎06-12-2024

Please have Fitbit ACE LTE automatically update its position every X minutes to refresh the location of a child automatically rather than just manually. Another popular kids watch has a live track feature that can be started/ended by the parent. Also, please add geo-fencing to get phone notifications when a child enters/leaves school or home Moderator Edit: Clarified subject

DramaQueenDiva · ‎06-12-2024

I work with seniors, many of whom are starting to wear Fitbit trackers. Going on the idea of the children's tracker (Ace line), I was thinking Google might want to offer a tracker geared towards the 55+ population with the functionality of the Ace LTE minus the supervised accounts and games, Moderator edit: Clarified subject

Azhorn7 · ‎06-11-2024

I would like to request that a feature is added that will allow the ace LTE watch to trigger notifications on paired phones when the watch leaves a predetermined location. Currently I'm able to set up family locations in the google family link app but not able to trigger a notification related to them from the ace LTE.

Jjswigut · ‎06-10-2024

On the parent app, the last weeks stats go away at the beginning of the new week. Moderator Edit: Clarified subject and updated label

kelche · ‎06-10-2024

Please make it possible to show the current date and day on the Fitbit Ace LTE home screen Moderator Edit: Clarified subject and updated label

Campaign · ‎06-07-2024

I recently purchased the Fitbit Ace LTE watch for my daughter. I've had a few pain points but the primary one so far is the inability to create a group message with multiple allowed contacts. My child needs to send multiple messages to ensure both my wife and I are informed and it would simply be a better experience to be 1 group message.

Supatyke · ‎06-06-2024

While setting up Fitbit Ace LTE watches for our two kids I added my wife and I as contacts. I also wanted to have the kids be able to contact each other but couldn't send an invite to their Gmail address. I assume this is because they are supervised accounts? Moderator Edit: Updated label

Quilex · ‎06-06-2024

I want more customizable clock faces with more color options. We need to be able to switch it to just show date and time. I don't need to tap through stats. To many faces have the tap through that can't be turned off. I need to be and to see the date and time always for my job and I can't take my watch while I'm gloved up. Moderator Edit: Clarified subject and updated label

deevandenburg · ‎05-27-2024

Please give us the option to use the old blue sleep chart graph! This new one is EXTREMELY difficult to read, especially for the visually impaired. Had a Brain Tumor removed and vision isn't totally back. The older blue chart was so much easier & better. This new one is all jumbled! Moderator edit: Clarified subject and updated label

oriol123 · ‎05-25-2024

I would really appreciate if I could grade me night sleep.l every night. This should help me study what makes it different from night to night and what is important. Should be downloadable and have space to comment. Moderator Edit: Clarified subject and updated label

trrbly · ‎05-18-2024

I would like to use my CGM data (that is already being shared with Fitbit through Health Connect) to gain insights into my BG readings in the Fitbit app. Moderator Edit: Clarified subject and updated label

HealthMaxxer · ‎05-13-2024

We need more than 90 days of stat history. HRV, RHR and breathing rate have slow-moving trends. The data is recorded anyways why not make the option of all time, yearly and quarterly? Moderator Edit: Clarified subject and updated label

sunilkalekar · ‎05-13-2024

I am using Fit Bit Versa 4 watch from 8 months. I love the watch as it is very accurate. I am a person with disability having Low Vision issues. Due to this I cannot use the Fit Bit Versa 4 watch effectively. To make it accessible can your development team make an addition to the software upgrade by introducing the magnification gesture option. Moderator Edit: Clarified subject

ShadowFT · ‎05-06-2024

After many issues with google wallet, I have finally added my Canadian Tire Credit Card to Google Wallet on my Charge 6. However, even though CIBC **credit** card is allowed, my **debit** card is not part of the supported cards. Please add the CIBC **debit card** to the supported cards list as I do not own a credit card from that bank. Thanks.

djere · ‎05-01-2024

I have a 13-year old with a supervised family link managed account. The Fitbit Charge 6 is designed for ages 13 and up, but will not work on managed accounts as a matter of Google/Fitbit policy, not a technical limitation of the device. Moderator Edit: Clarified subject and updated label

Goldsgirl · ‎04-27-2024

It seems that without a compatible TV the only way to view workouts is via phone screen which is not very user friendly. Given that both Fitbit and YouTube are part of Google it seems obvious that account information links could enable Fitbit Premium users to view workouts on any internet enabled larger screeed device such as TV, laptop, iPad etc.

KBenjamin · ‎04-26-2024

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

micro8safe · ‎04-25-2024

With the updated sleep UI, I'm missing the amount in each segment. I can hover and see I was in REM from 3:43a - 4:09a, but I have to manually calculate that it was 26 minutes of REM sleep during that time. Previous UI would show that 26 mins. It would be great if the segment time was next to the actual time of night. Moderator Edit: Clarified subject

GUnit666 · ‎04-24-2024

Could you create a feature that detects absence of movement but increased heart rate, allowing users to see this data? This would be useful to separate exercise vs anxiety/or other health issues potentially causing elevated heart rates and when this is happening during the day.

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Product Feedback

Add Sleep Mode to Ace LTE

Override single school day for holidays Ace LTE

Make a new device similar to the Fitbit One

Allow parents to send voice replies to Ace LTE

Display Menstrual Health data on all Fitbit devices

Show time continuously on Charge 6

Make the Ace Pass Available Internationally

Override DND for parents on Ace LTE

Calendar or Daily Task/Reminder Feature for Fitbit Ace LTE

Check in/out feature to alert parents when child enters/leaves a location

Longer warranty for all Fitbit devices

Automatic location tracking and geo-fencing on Ace LTE

Features Towards 55+ Seniors on Fitbit devices

Add Ace LTE location alerts on paired phones

Better long term stats for Fitbit Ace LTE on parent app

Show date and day on Ace LTE clock face

Allow group message with multiple allowed contacts

Allow siblings as contacts on the Fitbit Ace LTE

Charge 6 clock face with just date and time

Easier sleep graph for visually impaired users

Able to download full and detailed sleep data

Use CGM data from Health Connect to provide insights on Fitbit app

Show health metrics in quarterly view

Add zoom in/out feature on Versa 4 for low vision issues

CIBC Debit Card on Fitbit's Google Wallet

Allow managed family link accounts for teenagers

Enable Premium content via YouTube

Maintain Fitbit web dashboard going forward

Bring back sleep stages segment time amount

Distinguish between heart rate elevated through movement or not