Product Feedback

Goldsgirl · ‎04-27-2024

It seems that without a compatible TV the only way to view workouts is via phone screen which is not very user friendly. Given that both Fitbit and YouTube are part of Google it seems obvious that account information links could enable Fitbit Premium users to view workouts on any internet enabled larger screeed device such as TV, laptop, iPad etc.

KBenjamin · ‎04-26-2024

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

micro8safe · ‎04-25-2024

With the updated sleep UI, I'm missing the amount in each segment. I can hover and see I was in REM from 3:43a - 4:09a, but I have to manually calculate that it was 26 minutes of REM sleep during that time. Previous UI would show that 26 mins. It would be great if the segment time was next to the actual time of night. Moderator Edit: Clarified subject

GUnit666 · ‎04-24-2024

Could you create a feature that detects absence of movement but increased heart rate, allowing users to see this data? This would be useful to separate exercise vs anxiety/or other health issues potentially causing elevated heart rates and when this is happening during the day.

BobsYerUncle · ‎04-22-2024

A buddy is using another brand watch and it shows the time of non-movement while sleeping. I think that would be quite helpful for me. Fitbit claims it includes movement measurements when calculating the sleep score, so showing us that data would be appreciated. Moderator edit: Clarified subject and updated label

PhitbitParadox · ‎04-20-2024

I used to be able to delete individual entries in the Sleep Log, now identified as OTHER. The app allows for the OTHER items to be edited for time entries, but not to be deleted. In my case, some OTHER entries are correct, others are wrong (I am working at my desk or watching TV are recorded as Sleep entries under Other). Moderator Edit: Clarified subject and updated label

Dez14 · ‎04-17-2024

I once loved using the app to check out my work out summary. Then there was an update that changed the summary format. It was awful, so I normally check it out through the actual website. Now, with another update, I can't even do that. Its the main feature I use but can no longer do that. Moderator edit: Clarified subject and updated label

Khania · ‎04-16-2024

It would be great if there was also the option for Fitbit to upload the planned TrainingPeak workouts to the watch so that I can see directly on the watch which workout is due, in which zones or intervals I should run, etc., like it is with garmin functions Moderator Edit: Clarified subject

sdanbycooper · ‎04-14-2024

The app needs to have an option of colour overlay or for the icons to have an alt text under it to explain what the visual means. It’s too monochrome for adhd hard to seperate each stat

DBFitBum · ‎04-13-2024

Please consider adding a line on the heart rate chart to note the resting heart rate.

SashaBuck · ‎04-08-2024

I have recently had an awful experience with Fitbit, trying to get my faulty product at least looked at and potentially fixed. Trying to get through to anybody is extremely difficult, and isn’t straight forward at all. There is no complaints department which I would have found helpful in this situation. The characters aren’t enough to fully explain Moderator Edit: Clarified subject and updated label

DodesI · ‎04-07-2024

Right now, Fitbit Charge 6 doesn't work as heart sensor on Garmin devices (Garmin Edge for instance). Even if I turn on "HR on equipment", there are no heart beat data transfered. Looks like yout BT profiles implementation doesn't adhere to standards. Moderator Edit: Clarified subject and updated label

ammybayo7 · ‎03-31-2024

Some of us just care about logging in our steps & sleep; we don't need Bluetooth turned on the entire time. Especially while we're sleeping: why doesn't Bluetooth automatically turn off while we're sleeping? If this is impossible to do via a firmware update, can you please release a tracker solely dedicated to the health metrics & nothing more?

bmi_ · ‎03-30-2024

Different users have different needs and ways of using their fitbit. The ability to customise the order of the apps would cater to this. "Always use the timer and exercises? Swipe left for timer, right for exercise". "Mostly checking notifications and setting alarms for the next day? Left for alarms, right for notifications". And then the rest.

GMan1000 · ‎03-28-2024

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

reimers.scott · ‎03-27-2024

The fitbit quiz (https://www.fitbit.com/global/us/products/find-your-fit) should ask the age of the user. After taking the quiz we ordered a versa 4 for our 11 year old daughter's birthday. She's a runner and was so excited to use it. When we found out that she can only use the Ace and we would need to return the Versa 4 she cried. Thank you! Moderator Edit: Clarified subject

tlglmt · ‎03-27-2024

Include menstrual health for a more accurate readiness score.

Dab-123 · ‎03-24-2024

When you are walking and then you stop walking, Fitbit should not wait 15 min to send a reminder to end the exercise. At the very least, it should go on pause. What could possibly be the reason to leave such a gap? LizzyFitbit: PLEASE DO NOT CHANGE MY TITLE! Your "edits" make my posts not come up in searches.

js2024 · ‎03-22-2024

The charge 6 needs more face choices. The small number, and that they all are overly colorful, makes me wish I hadn’t upgraded. Moderator Edit: Clarified subject and updated label

SunsetRunner · ‎03-16-2024

Add the ability to modify the hourly step goal in the Fitbit app, and accordingly notify on devices Moderator Edit: Clarified subject

cyancmith · ‎03-13-2024

I want to be able to see the seconds displayed on the clock face. I frequently need to count seconds for work and don't want to fiddle with the timer every time. Why did the seconds display disappear from the Charge 4 to the Charge 6? Moderator Edit: Clarified subject and updated label

Coolparent · ‎03-13-2024

Greetings Fitbit, I would like to suggest you to develop simple games and a weather feature onto the Ace 3 watch. Here is a concept I made: Games: Parents can install games into the Ace 3 watch and set the amount of time children can play. The games can be chosen in the fitbit app. Weather forecast: It will show the weather and temperature.

erlmat · ‎03-11-2024

Possibility to record events during sleep. Events such as snoring and breathing pauses, or other types of sleep disturbance. The recordings can then be stored as statistics and it is also possible to save the recording to the mobile phone in a standardized format so that it easily can be sent as a compliment to the investigation of sleep apnea. Moderator Edit: Clarified subject

Lynzmeister · ‎03-10-2024

I do curling and it would be nice to have the option to record that workout. I know the Apple devices have that for an option but not fitbit. I hate apple products and have been using fitbit devices for years. Please add this in already! Moderator edit: Clarified subject and updated label

TimeGray · ‎03-09-2024

The app should have a way to set Water drinking reminders Moderator Edit: Clarified subject

THC_123 · ‎03-08-2024

Fitbit is the market leading provider of fitness wearables for the average everyday user, followed closely by apple (but Apple are boring). So why is Google forcing us to use YouTube music. That is just based on greed, you wouldn't limit your pixel phones to YouTube only? Music is an important part of exercise for most people users. Moderator Edit: Clarified subject and updated label

Communityuser44 · ‎03-08-2024

I just read an article that says 8+ hours of sitting a day increases your risk of dementia. It would be great if you could add sitting time to the tracker! Moderator Edit: Clarified subject and updated label

mansi.son · ‎03-07-2024

Please add Spotify to Sense 2 and other Fitbit devices which don’t have. That was the most used app on the Fitbit Versa2 for me. Moderator Edit: Clarified subject and updated label

will1234 · ‎03-06-2024

The Versa 4 allows a long press / press and hold functionality using the side button Would be great if the Charge 6 could allow this It would be great to activate the water lock? Press and hold side button for 3 seconds to activate / deactivate water lock. Moderator edit: Clarified subject

Nampo · ‎03-05-2024

I just found out about Treekly. Walking 5000 steps per day for at least 20 days per month plants a tree. Trees daily or weekly for subsribers. Possible to link to fitbit for treekly to see number of steps. Would be good to get some kind of question about this when signing up. Sure that a lot of people would like planting a monthly free tree.

Join us on the Community Forums!

Community Guidelines

Learn the Basics

Join the Community!

Not finding your answer on the Community Forums?

Go to the Help Site

Contact Support

Product Feedback

Enable Premium content via YouTube

Maintain Fitbit web dashboard going forward

Bring back sleep stages segment time amount

Distinguish between heart rate elevated through movement or not

Include movement results in sleep reporting

Add easier way to delete individual "Other" sleep logs

Bring back previous workout summary format

Ability to upload TrainingPeaks workouts

Make app more acsessible for learning disabilities and visual disabilities

Heart rate chart should show resting heart rate line

Complaints space within Fitbit interface

Support Charge 6 as heart rate sensor on Garmin devices

Turn off Bluetooth on Inspire 3

Ability to rearrange/reorder Charge 6 apps

Bring back the old sleep summary page

Fitbit "find your fit" quiz should ask the user's age

Include menstrual health in readiness score

End exercise when you stop exercising--not 15 min later!

Increase font size on Charge 6 clock faces

Able to modify hourly activity goal on Fitbit app

Add clock faces with seconds for Charge 6

Add games with play time tracking to Ace series

Able to track sleep from the Fitbit app

Add Curling to Exercise app

Add Water Drinking push notifications on phone

Add more music apps to Charge 6

Add “sitting time” tracker to the Fitbit app

Add Spotify app to all Fitbit devices

Add customizable button shortcuts on Charge 6

Connect Fitbit app with Treekly