Product Feedback

I am using my Fitbit for sleep tracking however I'm struggling with my Fitbit waking me up in the night by illuminating when I for example put my face on the watch facehave sleep mode activated and the brightness set to dim but the light is still enough to disturb my sleep what I would really like to do is to disable the double tap to wake setting ... View more

I'd like to be able to see how much fibre I'm eating on the app to make sure i reach my daily targets. ... View more

Just like when you go track your run and it starts tracking your run, I would like my pixel watch to track my sleep. The reason... Why does my fit but decide when to track my sleep. I am missing hours every night because it's tracking when it thinks I'm asleep. It's inconsistent. I fall asleep easily... Why are we tracking after 2hrs? ... View more

I get that you might want to have a paywall for few watch faces that you create yourself; but for the love of god, let us make our own watch faces and install it on our fit-bit if not allow for a watch face store. If that is not possible, can I ask that you create a watch face with can show time from two timezones? ... View more

It has to be said that the overall user experience post google has rapidly declined. I have been a daily user for more than four years and have tried other wearables including the Apple Watch but had preferred Fitbit, that is until recently. Reduced features, unwanted additions that we cannot get rid of, lower accuracy in readings and more. Stupid. ... View more

Please allow two goals for glucose monitoring for fasting and post-meal levels: 1) Fasting levels (less than 3.5 -5.6 is good; 5.6-6.9 is pre-diabetes; 7.0 or higher is diabetes) (it would be great to set these goals ourselves as currently is allowed 2) Post-meal levels (match the current goal in the FitBit app of under 10 mmol two hours post meal) ... View more

I wear an extra small or even a child size band. Please consider making smaller sizes. Even in the last hole is too large. Moderator Edit: Clarified subject and updated label ... View more

Please bring back the detailed version of the resting heart rate where the heart rate number was on the left Y axis, every day would also be marked on the X axis. Please see the attached picture of the old dashboard. The current dashboard is harder to understand, as an example, the RHR on the Y axis are too far to the right to link it with thegraph ... View more

I have had 2 Fitbits in exactly 24 months and both of them just stopped working, despite all the trouble shooting. Shortly before they stopped working, they would no longer accept a charge. Now once again, my second Fitbit has stopped and customer service will only offer a promo code for a new one. ... View more

I'm writing as a loyal customer and parent who is deeply frustrated with the current restrictions preventing my child from using a perfectly good Fitbit Versa 2 — a device I had hoped to pass down as he begins developing healthy habits and fitness goals.If I supervise his Google account via Family Link why can’t those restrictions carry to the watc ... View more

I would like to see my cumulative running time like this 1k 4:50 2k 9:51 3k 13:44 ... View more

My sleep tracking says I consistently get good sleep when in reality I have non stop nightmares and wake up/get up multiple times in the night. Sleep tracking should be reworked to learn based on your feedback and individual self. Allow users to rate their sleep/explain why then have an AI that can interpret it and provides intelligent feedback. ... View more

I’m reaching out to request a long-overdue feature: a way to log and track night sweats within the Fitbit app. Night sweats aren’t just a passing discomfort — they can be signs of hormonal changes (like perimenopause, menopause, or cycle-related fluctuations), stress, medication side effects, or even more serious health conditions. Many users — es ... View more

I’m writing to echo what so many users have repeatedly requested over the years: a way to track repetitions for exercises like squats. It’s honestly surprising and frustrating that such a fundamental feature continues to be overlooked. The community has made it clear — this is something people want. ... View more

I have been tracking my steps since 2017 and I love knowing how many steps I’m getting every day. I would really want a step tracker where I can easily access that with one click instead of two it is literally the only reason I’m wearing a Fitbit. Moderator Edit: Clarified subject and updated label ... View more

I need quick access to countdown on my charge 6, and ability to reset the timer during the alarm, as I want to time my stretches during a warmup without a long time spent finding and then resetting the countdown every time. Moderator Edit: Clarified subject and updated label ... View more

The Google Nest Hub is the best sleep tracking device, it's really accurate and I don't have to wear anything. Let me bring this sleep data into Fitbit! Moderator Edit: Updated label ... View more

It would be great if my son's steps from his Ace LTE watch would also show up in the normal Fitbit app instead of only the Fitbit Ace app. Moderator edit: Clarified subject and updated label ... View more

Since the infinity hoop, weighted hoop and and unweighted hula hoop are becoming more popular, they need to be added to the activity list. Thank you so much for considering this change. Moderator Edit: Clarified subject ... View more

Integrate a conversational AI assistant into the Fitbit app. It would allow asking questions about my data (sleep, cEDA stress, HRV, activity) and receiving personalized, proactive recommendations to improve my health, explaining my metrics clearly. Similar to interacting with Google AI but focused on my Fitbit health. ... View more

Fitbit is logging driving time (and other non-active activities) as high intensity exercise, and I'd like to delete the active zone minutes it logs so it doesn't mess up my calorie burn estimates. Currently, the app only allows you to delete an entire day's worth of data, not just a specific time range. Is there anyway to solve this problem? Moderator Edit: Updated label ... View more

Hello, when automatically selecting Kazakhstan time zone, Asia/Almaty GMT +6 is selected. But Kazakhstan since March 1, 2024 has a single time zone - GMT+5. And even by manually selecting GMT+5 zone, I can't get the correct data of my workouts and sleep from pixel watch 3. Make the correct time zone for Kazakhstan! Moderator Edit: Clarified subject ... View more

I have configured exercises: (1) walk, (2), elliptical, and (3) weights. But my Fitbit Charge 5 shows: (1) weights, (2) run, (3) elliptical, and (4) walk. And I'm sure that the order in which they appear on the Fitbit changes and is in fact random. ... View more

The video recipes are great but when you are calorie counting using a food plan, it's impossible to record them without painstakingly trying to add, subtract divide! There's also no measurements of the ingredients which is unhelpful. ... View more

I use the Pixel watch 3 - In the Fitbit Relax app for breathing, the vibration and the visuals start in synch. They don't stay in synch though, so I suggest fixing that.   Moderator Edit: Clarified subject ... View more

There are only 3 last used excercises available on inspire 3. Every time I need something else, I have to search through the long list of other excercises. Please add 5 or 6 if possible instead of 3 most used. Moderator edit: Clarified subject ... View more

The last update has corrupted the format of the columns in the Health Metrics menu. The first column of data is formatted to fit the window, which leaves little space for the second column which includes the users reported data. This second column fits 1 to 2 characters per line. This requires users to read vertically instead of horizontally. ... View more

I am in a step challenge with friends. One of them has a Galaxy Watch 7 who syncs their steps to the Fitbit app for the sake of challenging us in our step challenge. Though their steps show accurately on the Today page, their Community section does not pull the Health Connect data. ... View more

It would be great if there was emphasis given to more health data on the Today page such as blood pressure. I am able to sync my blood pressure information via other apps using Health Connect. However, I have to drill deep into the Health Connect section to find it. It would be nice to be able to see this data visualized on the Today screen. ... View more