Product Feedback

It used to be easy to log into your account and go to your dashboard and retrieve specific data when Fitbit owned it, now that google has taken it over there is no dashboard and trying to retrieve data is a nightmare and when you finally get it, it's many pages and you can't get the specific data you need. Step count is every minute, no totals. ... View more

The charge 6 will be my last fitbit. It is a great product but I need a device with airplane mode as I work in a RF free area of my company. A quick search would show that people have been asking for airplane mode since Fitbit introduced fitbits with screens. One of your GPS friendly competitors has been including airplane mode for three years now. Moderator Edit: Clarified subject ... View more

Hello, I'd like to suggest a Charge 6 clock face which allows all of HR, battery level, and current date to be visible at the same time (without user interaction). For example: As in the attached mock-up image, modified version of "Sans" theme. As far as I know there is no current clock face which allows all three of these at-a-glance. ... View more

I would love to have linking available for Keto Mojo and ReliOn glucose meters. Moderator Edit: Clarified subject ... View more

For about 10 years FitBit goes through phases of adding manual reading. Either give an option to not have any manual readings or fix this, as after 10 years of often having to clear these out I’m pretty done with FitBit and being suggested to do a resume that does nothing. It’s a known issue, so give a proper solution. I have no connected apps ... View more

On the fitbit app, you can add meals ahead of time, but there is no way to see these meals and edit them ahead of time. ... View more

When clicking on show nutrients. Vitamin D always has a dash rather than any information. This is true for all foods, including foods high in vitamin D. Fitbit simply fails to track this nutrient. This needs to be corrected. Also why are you even wasting a row on the display that States vitamin D if you know that your app doesn’t record it? ... View more

I wish support for Interac/Canadian Debit card on Google Wallet for Fitbit is added like Wallet for WearOS and Fitbit Pay did. ... View more

I left the Fitbit world over 6 years ago, I'm back with my Pixel Watch. I'm amazed not much has improved in this time. Why is there no ability to even put a comment field as part of the 'edit exercise', so I can leave a note to myself about my workout? Why do we still have to select 'spinning' as the exercise for 'stationary bike'? Do better. ... View more

The ability (inability) to search custom foods is so bad it's literally incredible. Please make it less terrible. If you create a custom food, eg "Frozen peas". Come back later and search "peas" you see a list of things that are of absolutely zero interest. Gee whizzy woo woo - who could possibly think to prioritise search results. Moderator Edit: Clarified subject ... View more

There is water option to collect water intake metrics. But there is no option to write that information to Health Connect. Seems like typical Google chaos: randomly implementing half-done features without thinking properly. Moderator edit: Clarified subject and updated label ... View more

Fitbit devices (such as Pixel Watch 4) track cadence (and similar metrics) during runs. The data is viewable in the Fitbit app. However, when using the Strava integration this data is not includes in the export to Strava. Please include cadence data (and any other metrics that Strava supports) as part of the Strava export. ... View more

On other apps like Apple Health or Galaxy Hleath, it is easy to horizontally scroll across data and compare any time period. I can see how my steps on Monday compared to Sunday, for example, by scrolling across 2 weeks of data. On Fitbit, I can only view a particular time period (week/month/etc), with no scrolling. C never compare Sunday to Monday ... View more

I have been trying to set up my 15 year old daughter's Inspire 3 Fitbit. It's unnecessary difficult. It seems as if there should be a way for a child to be upgraded to adult status without being completely removed from the family. Can you imagine if this was true in real family life? ... View more

For people working on their health, make it clearer when a metric being out of range is a good sign rather than bad. A lower RHR or higher HRV shouldn't be in red. This is a sign that they are turning their ranges in a healthier direction. Moderator edit: Clarified subject and updated label ... View more

Add the option to check off sets along the way during the workout, and you can add periodic positive reinforcement/feedback/etc. Also add the option to take progress photos. This could be used for body fat/composition assessment. ... View more

Would REALLY like to change top metric in Walking to “Distance” as it used to be in Charge 5. Moderator Edit: Clarified subject ... View more

When will Fitbit develop the features where you can enter details of illness and going through the menopause.  Both these are things that you should be able to say. "I am sick". So the 10k step streak is held for however many days and things like cardio load are put on hold ... View more

The public preview doesn't have a food/macro tracker any more. That's an integral part of fitness and would be great to add back ... View more

I can not change or update the set hours for my activity tracking. I attempt to change it but it never saves the actual changes. ... View more

First time mom here, just trying to recover post partum while taking care of my baby. I go on the same walking path everyday, more than once per day. However, now that I'm pushing a stroller, my steps don't count, and the GPS tracking that once said my walk is 1.59 miles now claims it's only 0.55 miles for the same exact route. Moderator Edit: Clarified subject ... View more

The Charge 6 now asks for confirmation every time my phone or an app requests heart‑rate data via Bluetooth. Earlier firmware allowed this to happen automatically with a persistent permission. The new behaviour interrupts normal use and breaks the seamless HR sharing the device previously offered. Moderator edit: Clarified subject ... View more

I am wondering if Fitbit can make it so that I can add my own QR code to my Fitbit Charge 6. Please add this feature to the Fitbit Charge 6. Moderator Edit: Clarified subject and updated label ... View more

It would be great if the ECG app was available in Bangladesh. Specialy for international travellers who are concern about their heart. I suggest that in countries without clearance that you include a disclaimer to the user. That it is not an official medical report and it is not supported by your location, yet allow the report. Moderator Edit: Clarified subject ... View more

Pixel watch 4 has brought me back to Fitbit. I wish to set up my watch face to show calorie intake Vs calories burned. Calories burned is a feature, but there isn't a display for cals consumed. MyFitnessPal has this widget, and I will have use it for this feature. I'd like Fitbit to develop this feature so I don't have to use MyFitnessPal. ... View more

We got the fitbit ace kids watch for our son to be able to contact me when im at work. I use my pixel watch while im at work. I cant contact him or respond to his messages unless I have my phone with me though. Please make this possible since today we had an emergency and I wasnt able to call him! Moderator Edit: Clarified subject ... View more

I am new to Fitbit and I am very disappointed that the relax sessions on the inspire 3 does not record on the mindfulness days, therefore I can reach my mindfulness days goal no matter how many relax session I do. Moderator Edit: Clarified subject and updated label ... View more

We are unable to add our 13 year old son's new goggle pixel 3 watch because we use Family Link. Product support says the only solution is to remove family link or use a fitbit ace- which are too small for him. I see many many parents want to use more age appropriate devices for their teens and still use family link. Google should fix this issue. ... View more

PW3 shows severe cadence lock, spiking primarily in the first 20 mins. S1 shows 195bpm max vs Garmin’s 159bpm. S2 has a 23bpm avg gap (152bpm PW3 vs 129bpm Garmin). The sensor clearly confuses step rhythm with heart rate at the start of runs. Hardware replacement failed to fix this systemic error. Moderator edit: Updated label ... View more