Product Feedback

PLEASE integrate the features between the phone app and the device. You guys provide voice cues on the phone, but not on the tracker? When FitBit phone app & FitBit device are connected via Bluetooth, phone app should trigger voice cues based on the exercise on the FitBit.   Moderator Edit: Clarified subject and updated label ... View more

My granddaughter received an Inspire 3 Fitbit for her birthday and was so excited. I tried to add her new device to our family Google accounts only to find out that the Inspire 3 is incompatible for a child's account. Moderator Edit: Clarified subject and updated label ... View more

Fitbit can sync with Google Health Connect, but it's missing key information. Please add sync to read weight, nutrition, and glucose from Health Connect. Moderator edit: Updated label ... View more

Chase offers a debit card for kids called First Bank. Please add it to the Wallet feature of the Fit Moderator Edit: Clarified subject ... View more

I have situations where I have a high heart rate without doing any kind of trainig. Fitbit gives my zone minutes for beeing afraid or stressed. I believe with the new cardio load feature things can get messed up. Maybe you can use the ceda sensor and user feedback to help tagging these false postivies or simply can add a time range in the app ... View more

Dear team, Allow the import / automatically import Trainings from other platforms and take them into account when calculating the training load. There are several platform where trainings are recorded. It is a pain to double record them on several devices. (This even can be a premium feature I would pay for.) Moderator edit: Clarified subject ... View more

Please implement a feature for the alarm that prevents you from just hitting snooze/disable and falling back asleep by making you complete a task first. For example, for you to have to walk a certain (perhaps customizable) distance or amount of steps, or reach a certain heart rate, until the alarm stops. Moderator Edit: Clarified subject ... View more

I have a Pixel Watch 2 with LTE and I subscribe to Fitbit Premium. When I run, I usually don't take my phone. I connect my Pixel Buds to the watch and listen to music as I run. Recently, I have wanted to start using the coaching modules to increase my running speed. Is it possible to use these coaching sessions as audio only options on my watch? ... View more

Please update the Sense to track exercises like Kayaking ,Paddling ,skating ,rollerblading It has been a while since an upgrade ,The sense 2 came out just a bit after I got my Sense and they are included Don’t forget about us Moderator edit: Clarified subject ... View more

I'd love to be able to purchase fitbit Ace for my children but the it's indicating usa only. So even if I purchase in USA, this device won't work if I bring it home. Can you please add canada? Moderator Edit: Clarified subject ... View more

I'm a native Hungarian who does speak English really well, additionally, I have 15 years of Software Engineering experience so I'd be glad to volunteer/contribute, helping in adding the Hungarian language as a supported language into Fitbit and making thousands of Hungarian users happy. Moderator Edit: Clarified subject and updated label ... View more

Is there any plan to add a modified max heart rate field based on people on beta blockers. There are several well researched scales. Fitbit is great for my heart patients but so many are on beta blockers they cannot use the standard heart. Thank you   Moderator Edit: Clarified subject ... View more

PLEASE give the ability to turn off all watch functions other than the clock, calling, texting, and tracking. Every parent I know wants a watch that only has these functions and is small and doesn’t look like a massive hilarious toy. Also, this being waterproof/resistant was an additional draw for our family. Moderator edit: Clarified subject ... View more

I use a Versa 3. I have noticed that when tracking a walk in excess of 11 miles in length, the map of the walk fails to be displayed in the app. Instead the app ‘hangs’ for about a minute and then reverts to the default daily display. The only workaround I have found is to transcribe the walk details from the device after end before tapping on done ... View more

Ionic and sense had auto pause on bike and run exercise - sense 2 doesn’t which I think is strange as the most current version- what a step back   Moderator Edit: Clarified subject ... View more

1. The app selects the foods consumed frequently. I would like to be able to designate which ones I call 'frequent foods', especially seasonal foods. 2. Please order foods alphabetically. The order seems random now   Moderator Edit: Clarified subject and updated label ... View more

Since the latest update the run app on my inspire 3: - no longer shows total distance at the top of the screen, instead it shows the time which no one needs! - no longer sends notifications for laps and tracks laps incorrectly (I set .5 mile laps it still shows 1 mile laps) - no longer shows the workout shortcuts I chose in the iPhone app ... View more

My activities list includes 2 sorts of activity/exercise. The activities I manually added via "Add exercise" that include maps from the GPS tracking, and the activities that Fitbit automatically detected and logged that do not include maps. I need a way to show only the activities I added (with maps), i.e,, not include the automatic ones. ... View more

When I go for a run the HR jumps instantly to c.150 bpm. The watch responds rapidly and accurately When I cycle despite a strong HR (measured manually c.180 bpm, the watch shows c.89. It seems like Fitbit has some software 'nanny' that is modifying the data because it hasn't sensed 'running'. It usually takes about 20 min to 'believe' & catch up ... View more

Please bring back the ability to log weight on the watch. ... View more

I think you should add exercises that can be done at home without weights, such as squats, pushups, leg lifts, planks, crunches, etc. Moderator Edit: Clarified subject ... View more

If you search heart rate zones on Google this is what you get as of Aug 2024: Very light Zone 1 50–60% Light Zone 2 60–70% Moderate Zone 3 70–80% Hard Zone 4 80–90% Very hard Zone 5 90–100% Why is Fitbit using different ranges that make no sense when applied to real workouts? ... View more

Recent and frequent food lists don't work well. Food I only looked up once months or years ago are still on the list and foods I eat frequently are not. Please fix this or allow us to delete foods from the list. Barcode scanning is also inconsistent and inaccurate. I can scan the same barcode six times and get six different foods.   Moderator Edit: Clarified subject ... View more

The latest app upgrade removed the ability to edit activity information (again). This impacts app generated activities & manually added activities. Since dashboard access has also been removed, there is no way to change/update an activity start/end date/time, duration, distance, energy burn, name (standard or custom), & active/impact minutes/zones. ... View more

Hi, I would really appreciate it if you could add Lap timings to our exercise information next to our Lap pace and other information. Moderator Edit: Clarified subject and updated label ... View more

Listen, I understand that Google wants us to use the Google Pixel Watch, but the way it is set up now you will isolate every single iOS user by forcing us to use pixel & discontinuing the Sense and Versa products. Please do not discontinue the watches! ... View more

Add large, colorful, useful, readable charts to the app. Large, colorful, useful, readable charts are better than tiny, unreadable, useless charts like you have now. I have attached examples of what you should do. Maybe make a website where we can view them at a reasonable size. Moderator edit: Clarified subject and updated label ... View more

In the new firmware version, all third-party apps are disabled (not sure if only in the Eurozone). I found that out as I had to replace my watch after water damage. My user experience has shrank tremendously as I was using the TRX and barcode app. I also wanted to reinstall the Deezer app, as I resist Spotify. Please bring back the apps! Moderator Edit: Clarified subject ... View more