Product Feedback

I suggest a summary tile for exercise tracking on the smartWatch (referring to Fitbit Charge 6 or others) that shows all key metrics at a glance without needing to tap through different tiles, so that the wrist motion for activating the display is sufficient to monitor multiple metrics without manually tapping the display with the other hand.   Moderator Edit: Clarified subject ... View more

Can there please be a Fitbit Ace app developed for Wear OS so that parents can message a child's Fitbit Ace LTE watch from their Wear OS/Pixel Watch, and not use a smartphone.   Moderator Edit: Clarified subject and updated label ... View more

I got my first fitbit a few years ago and was very impressed. After the google acquisition fitbit discontinued their premium workout videos and community. The community was one of the best fitbit features, do you plan on bringing it back? Moderator Edit: Clarified subject and updated label ... View more

The food database is out of date. Please create a way to update it. Scanned barcodes return incorrect information. Moderator edit: Clarified subject ... View more

Support for Barclays UK through Google Wallet was recently released, but it does not appear to work. Upon trying to add a Barclays debit card I get a "something went wrong" error message. Several people reported that they could not set up their debit cards in another related post, but that issue has been closed without being resolved. ... View more

Just got my son's wallet set up but he is unable to see his balance for spending via the Fitbit Ace LTE watch. Since this is his only device there is no way for him to check on a phone or tablet when deciding how much he has available to spend at the store. ... View more

Reopening this as the previous feedback that was open for a number of years was closed off. It was started that CIBC was added to the list of banks that could be used with Fitbit, but that is not the case. Previous feedback is here: https://community.fitbit.com/t5/Product-Feedback/CIBC-banking-Canadian-Imperial-Bank-of-Commerce/idi-p/2198075 ... View more

Google has released the new "Find my Device" dashboard, but Fitbit Charge devices are not supported. Now, if even a Bluetooth speaker like JBL Flip 6 can make it, I believe time has come for Fitbit devices (starting with Charge 5 and 6) to be tracked for safety / retrieval purposes. Moderator edit: Clarified subject ... View more

In the App in the Weight Trend section, there's currently no way to filter for a CUSTOM DATE Range, only by the last week, month, 3 months, year, or all time. I am in a keto weight loss plan that started in March 2023, so I am tracking from that point until now, currently 1 year and 4 months. This was easy to see in the web interface which is dead. ... View more

Now we've lost the web dashboard I have no list of activities.. to convenienctly compare my performance prior to this I could snip a web graph or open 2 web pages side by side after identifying which activities to compare in the list of my activities. Now we don't even have a list. So what is Fitbit all about then if it's not fitness over time? ... View more

I'd like more information available as I'm swimming using he Fitbit app on my pixel watch. The app shows a breakdown after I've finished, but I'd like the length data and other stats along with the timer.   Moderator Edit: Clarified subject ... View more

Can we have the Charge 6 play music while the phone is at home? Makes no sense now to even have the premium account because we can just listen to our music straight from our phones. And it's pointless now to even have the Built-in GPS because we still need our phone in our possession so we can listen to our songs when running. ... View more

Would like to be able to see messages from my child's ACE LTE in Google Messages (my go to messaging app) and reply from there as well. These are the same company (google) so I assume they should be able to play nicely.   Moderator Edit: Formatting ... View more

I always look at my lifetime steps. At one time I thought of switching to another device. But I would have to start over with lifetime steps where I went. Moderator Edit: Clarified subject and updated label ... View more

Please add a sleep performance page showing hours slept, needed sleep, and recommendations for the next night, including suggested bedtime. Add an option to wake me when my recovery goal is achieved, considering the latest wake time. Show my sleep debt, blood oxygen percentage, respiration rate, and heart data during sleep.   Moderator Edit: Clarified subject and updated label ... View more

Since the removal of the web based dashboard it is no longer possible to create Custom Workouts or to access most of the previously available database workouts. Please make it possible in the app to create custom workouts so that users can track a wide range of activities (e.g. Badminton, Pickle Ball, Roller blading, etc) ... View more

Fitbit sometimes does not capture all the the sleep info for the night. On the dashboard one could manually add the time and it would self correct. No longer possible. As others have commented, I missed the dashboard the the ability to view on a larger screen. Moderator Edit: Clarified subject ... View more

Please add the ability for supervised accounts to be able to contact and for Fit Bit LTE to contact others if added by a parent this is functionality that other devices targeted at same demographic have and would increase popularity of the device.   Moderator Edit: Clarified subject and updated label ... View more

When you click the notification in Android it takes you into the app. But there is no way to respond with a quick reply either on where OS or in notification shade. As this is a Android, app to Android communication app you would think this would be a native feature.   Moderator Edit: Clarified subject ... View more

Along with many, I am very annoyed (to the point that I will not replace my Fitbit when it breaks but will go elsewhere) by the removal of the browser view. The IOS app only shows a run duration to the nearest minute, whereas the browser view showed to the second. Have you no idea what the basic requirements of a fitness tracker are?   Moderator Edit: Clarified subject ... View more

Now that the Dashboard is eliminated, there is no way to add or edit favorite foods, which are listed as My Foods on the Android app. Eliminating the Dashboard is a loss in useability. Moderator edit: Clarified subject and updated label ... View more

I can't always wear my Fitbit Inspire 2. and I calculated the miles/steps to add to the dashboard manually. The new app dashboard doesn't allow this and the Web dashboard was taken away from us. My steps and miles will be inaccurate on the days I cannot wear my Fitbit. I'm very disappointed and will likely go with a different brand for replacement.   Moderator Edit: Clarified subject ... View more

Please add a distraction-free mode which disables games, quests, Bit Valley, and eejie. Even in school mode, kids can access the quests page, which is colorful, as well as the Bit Valley page. Even if they can't click on things there it's still distracting. If a functionality is disabled it shouldn't show up altogether. ... View more

By adding a daily summary (same content as weekly but with day information) would help replace some of the functionality being lost with the removal of the dashboard. Removing the dashboard is a game changer for my 81 year old mom. Web version allowed me to monitor her resting heart rate daily.   Moderator Edit: Clarified subject and updated label ... View more

Given that the community has been asking for this for 10 years, and now you will no longer have access to "create a meal" via the web version of the dashboard, it's making it harder for me to a fan and supporter of Fitbit, and I've been a fan for more than a decade. Please have the app have at least the same features as the web version (e.g., create a meal), but since it doesn't already exist, add the feature for # of servings to make our lives easier please! Moderator Edit: Clarified subject and updated label ... View more

Add the ability for parents to open the Fitbit Ace LTE app and view battery level, health related stats, LTE signal level, last location and time/date of last Fitbit check-in time to tell if the data is old. Moderator Edit: Clarified subject ... View more

It would be great to have an app on the Google Pixel.Watch to log water and food intake. It is kind of a pain to have to find my phone to do the feature. I always have my watch on my wrist but don't always have my phone on my person.   Moderator Edit: Clarified subject ... View more

It would be helpful to see the child's heart rate trends in the parent app for the Ace LTE. ... View more

I wish I could add a quick widget to call or message my child. Moderator edit: Clarified subject and updated label ... View more