Product Feedback

I want to have my Fitbit Charge 6 clock set 5 mins fast, just like I have my phone and every clock in my house set 5 mins fast. But I cannot manually change the time on my Fitbit watch. Instead I am forced to have it set to a time zone. ... View more

So my usecase is that I enable cycling training on my Pixel Watch then put my phone to the holder on my bicycle. I do my training, and during this time it would be great if Fitbit app on a phone would share the same details on current excersise as the one from the watch? I would like to see the same stats here and there if I choose to. ... View more

I switched to proposed preview version of new Fitbit app on my Pixel phone - it looks really neat and much better than previous one. For some reason though, in my cycling activity I cannot see anymore map and laps I made? When coming back to old version it's all there - why was this removed? ... View more

As a Canadian, a portion of my winter (including today, April 16th) is spent dealing with snow. My pixel 4 registered the time spent today as exercise. It is disappointing to have to label it as lawn mowing. I am also a competitive, amateur pool player. Some may argue it's not activity, but it is at least physical as fishing, which is an option. Moderator Edit: Clarified subject ... View more

As a company operating in the USA, it is illegal for your to require me to divulge my Personally Identification Information and my Personal Health Information. Your parent company Google's adherence to these US Federal Laws and EU GDPR is abysmal. I therefore demand an alternate method to sign into my Fitbit via Apple authentication. ... View more

For intervals run it is possible to create custom workout. However, tracking with accelerometer/GPS for distance isn't the most accurate, especially when running on a track. ... View more

Don't like Fitbit Labs & want to be able to take off my screen. Hate Charge 6. Had to return 2xs because of problems syncing. The short cuts are horrible. Charge 5 has better short cuts. You can add or delete & move around. If this is fixed I'll buy a 6. ... View more

Chat support has just advised me that I need to switch from the Public app to the Standard app on my Charge 6 to be able to get the Coach on the Public app and Irregular Rhythum on the Standard app. Switching back and forth is NOT convenient. They need to be available on ONE app. Is this something they are working on? Another question - how ... View more

Fitbit already stores body temperature, and Health Connect already supports body temperature records. Please add export of manually logged thermometer/oral temperature data from Fitbit to Google Health Connect. Moderator Edit: Clarified subject and updated label ... View more

I would like to see a feature that allows two Fitbit Premium users (like a husband and wife) to sync their workout plans. While our health data is individual, we find it highly motivating to work out together. A shared plan would allow us to follow the same guided programs, scheduled workouts, and recovery routines at the same time. Moderator Edit: Updated label ... View more

See the attached screen shot. It shows me "awake" for 3 hrs 52 minutes when I was awake watching TV. I understand how it can make mistakes like this, but this has happened several times, and I would like to be able to tell it to delete the leading "awake" time from last night's sleep results, so I can compare my night's sleep with others. ... View more

I have two requests : - Fitbit app on the watch seems to rely on accelerometer to determine pace on running activities, which on intervals session can be messed up. On GPS-only third party apps pace is correctly recorded. - Add a virtual lap button Moderator Edit: Clarified subject and updated label ... View more

I really miss the ability to open links directly from notifications on the watch, as it was possible on previous models like the Versa. Currently, the watch shows a “link sent” message, and it works only when the specific app on the mobilphone its open, which makes the experience muess useful and less intuitive!!! ... View more

No one can vote on older feedback that has been "locked" by moderators. I recently created a new post that dealt with a topic last updated years ago. It was merged with the existing topic, and I was told by @LizzyFitbit to vote on the original topic. But we literally CAN NOT vote on it. Link to post: https://shorturl.at/aaXzb ... View more

Please add dodgeball as a sport to be logged! I'm having to use volleyball as a proxy and it feels funny. I know a lot of guys in Denver who play dodgeball who could help you get the data you need! Moderator Edit: Clarified subject ... View more

I have an amazing idea for a new clock face for the Charge 6. Google, you are a great company, and I love the Charge 6, so please don't stop updating it and making new clock faces. The "Command Center" Clock Face This idea combines the data density of a professional tracker with "smart" interactive elements that current stock faces lack. ... View more

1. Logging weight. A random weight loggs that I never made keep appearing in my dashboard. 2. Food plan is impossible to set, this function is not working for weeks. 3. Steps and calories dont get registered: I saw them on device but apparently showed me different result. ... View more

I have had a Fitbit account since 2016 About a year ago as recommended I reluctantly signed up with a gmail email. Since then my weekly reports have been going yo an account that is only there for that purpose and therefore infrequently reviewed. There is no way to transfer these to my main email account (which is a corporate account with Google) Moderator Edit: Clarified subject ... View more

My children would love for their parents to have Eejies and homes that they could see in Bit Valley. Giving parents access to the Ace experience with an adult watch would be great, letting us play together and bond over the games. ... View more

Switching between two fitness trackers requires a code / account sign-in, agreeing to the TOS, setting permissions, and waiting for the app to connect. It takes few minutes and this is way too long to be doing every day. The Fitbit app should remember the other fitness tracker and not require all of these steps each time I want to switch trackers. ... View more

I want to share a direct data comparison between my Fitbit device and a clinical-grade Polysomnography (PSG) sleep study conducted on the exact same night. ... View more

I don't see a single South American country in the food database list. ... View more

A tennis scoring app. Look at tennistrkr an app I had on my versa 2. Now upgraded to a 4 which doesn't do third party apps. Just a simple app to keep track of your tennis match scores... But also have some more cool things with it. I lived by tennistrkr for my tennis matches. Will be missed Moderator Edit: Updated label ... View more

On the charge 6 while sleep mode is on at night, screen-tap to wake is randomly waking the screen when I roll over or move my arms when trying to fall asleep. Please disable screen-tap to wake during sleep mode and only allow turning on the screen using the side button. Moderator edit: Clarified subject ... View more

I need an Audio Warning on my android cell phone of high Heart Rate because I can not feel Fitbit vibration. Suggest Audio Notification similar to Timer Audio that continues as long as Heart Rate is high or reset like Timer. Moderator Edit: Clarified subject ... View more

Consider adding a carbohydrate and protein count for each separate meal logged. Moderator Edit: Clarified subject ... View more

Hello, I'd like to suggest a Charge 6 clock face which allows all of HR, battery level, and current date to be visible at the same time (without user interaction). For example: As in the attached mock-up image, modified version of "Sans" theme. As far as I know there is no current clock face which allows all three of these at-a-glance. ... View more

I would love to have linking available for Keto Mojo and ReliOn glucose meters. Moderator Edit: Clarified subject ... View more

For about 10 years FitBit goes through phases of adding manual reading. Either give an option to not have any manual readings or fix this, as after 10 years of often having to clear these out I’m pretty done with FitBit and being suggested to do a resume that does nothing. It’s a known issue, so give a proper solution. I have no connected apps ... View more