Product Feedback

Tracker data unreliable/not syncing to app correctly App changes displayed data on scroll, or click through/back No way to verify what has been uploaded to server Data reverts on app close, and at end of day Pop ups unsupressable Pop ups are not even close-able some of the time (X to close does not work) Unwanted features take up screen space   Moderator Edit: Clarified subject ... View more

I am not sure why you changed the exercise presets on the Inspire 3 and I fail to see how the new method of listing the 3 most recent exercises helps anyone. For anyone who alters their workouts every day the new way is inconvenient, especially when you do things that are at the bottom of the list. Please bring back the list of 5 or 6 presets.   Moderator Edit: Clarified subject and updated label ... View more

Enable messaging between two Fitbit Ace LTEs when they are approved friends.   Moderator Edit: Clarified subject ... View more

The cardio load suggestion should be able to sync with stage of menstrual cycle for those who are logging via the Fitbit app. ... View more

I train consistently and understand load metrics like TSS, TRIMP, etc. Tried Fitbit's new cardio load feature but it’s off. Example: I tracked a TrainerRoad session with HR only (spinning activity). Fitbit gave a cardio load of 19, while intervals.icu showed a TRIMP of 136. This feature feels unreliable in its current state. ... View more

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.   Moderator Edit: Clarified subject ... View more

In general I really do not like the new readiness system. It no longer takes into account the previous workouts. One day I logged 208 zone minutes due to an extremely intense tennis match. I was beat up after that. The next day my readiness score was 66. There was no way I was ready for any exercise other than light stretching. ... View more

The Ace LTE should have sleep tracking just like many other fitbits have. In other words it should show when the user slept and the sleep stages (Light, Deep, REM, etc) Moderator edit: Clarified subject ... View more

Please allow all possible cards to be added to Google Wallet on the Ace LTE, not just GoHenry and Greenlight. "All possible" means the same set of cards that work with Google Wallet on say a Pixel Watch or phone. There are many other child-oriented cards and cases where parents may want to add non child-oriented cards. Remove this restriction ... View more

The website was perfect for people who need a larger display. ... View more

The virtual hike challenge was so fun and simple. It's been gone for ages but it was one of the fun and easy challenges to do with friends. Something similar would at least entice people to start working out in a fun way. Moderator Edit: Clarified subject and updated label ... View more

I use Fitbit to track my resting heart rate alongside stress and illness for insight into how my body is coping. I can no longer see the previous spikes and troughs of my resting heart rate so have lost all points of comparison. I am going to see if this is resolved in the next update before looking for a new tracker that has usable data Moderator Edit: Clarified subject and updated label ... View more

A useful feature was removed. The graph that plotted fat mass with lean mass was very useful to me. I just lost about 40 pounds and it let me see that my lean mass was staying almost the same while I was losing fat. Now there are graphs for fat % and lean % which are essentially mirror images of each other and the lean % is not very useful. Moderator Edit: Clarified subject ... View more

I updated to 4.30 Apple app and now my custom heart rate zone is missing from my time in heart rate zone graph. Please bring it back! Moderator Edit: Clarified subject ... View more

I just really think you should consider creating new watch faces because these few that google have since you both fitbit is just very bad...you can't even choose Christmas Themes or Summer Themes, nothing. Moderator Edit: Clarified subject ... View more

Back in March, the following was posted about workouts safe for Pregnancy. However, they're now nowhere to be found. Are they still around or gotten rid of? https://community.fitbit.com/t5/Product-Feedback/Pregnancy-workouts/idi-p/5121839 Moderator edit: Clarified subject ... View more

Up until yesterday, I was able to scroll back day by day all the way to the beginning. Today my screen gets cut off and I cannot see weight details for any given day for the past 7 years ... It is also much less viewable. There used to be color fields that separated the days and weights... now it is all that indiscernible mid-gray. ... View more

The old weight graph showed all of your weight data along with the weight trend line. I have owned Fitbit products for years, and the only reason I haven't switched is because I like having the long term data. The new graph only displays the average of each year, which is essentially useless. ... View more

The app update has removed the trend line on weight tracking. Please bring this back! It was so helpful to see at-a-glance progress, the new design looks cluttered and it's hard to see the trend towards the weight goal   Moderator Edit: Clarified subject ... View more

It would be nice to have a Fitbit dashboard app for PC. I'm a senior and it is hard to read the dashboard on my phone. Moderator edit: Clarified subject and updated label ... View more

It would be helpful to have a setting that enables/disables snowstorm for eejies. I find that it is more annoying than useful. Waiting a day for it to come back is very silly. Moderator Edit: Clarified subject ... View more

please add a weekly, monthly and annual overview of the heart rate during sleep Moderator edit: Clarified subject ... View more

Used to use countdown timers of one hour+ on fitbit regularly. The new version only has minutes/seconds which limits its uses a lot more (and who sets a timer for seconds?) Seems like a setting could be added somewhere to change this. Moderator Edit: Formatting ... View more

I’ve used Fitbit for a very long time. I used to be a tester and had interactions with the product folks via twitter back in the day, so I’m a loyal user. What I don’t understand is how is the app still unable to handle the time change after all of these years?? Do y’all not care to fix it? If not, just say so. It’s just ridiculous and annoying.   Moderator Edit: Clarified subject ... View more

Hi Fitbit, I'm using Google Pixel Watch 2. I can see steps data on my Fitbit run result. Can we publish the steps per minute (SPM) data to Strava? Moderator Edit: Clarified subject ... View more