Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[lpohio]

I'm having the same problem. Started yesterday. Need a fix

[Brookedeborah]

Wait I still can't create custom foods. Was that fixed? I'm currently on no custom foods and logging is disappearing lol. 

[VJonnyB]

Same thing?!!!

[Kritter9818]

Issues started evening of 12/4. Morning and lunch was able to be tracked. Dinner was not able to be tracked as well as breakfast this morning 12/5. Using IOS in the Food section of the app with foods listed in database. They show for a few seconds and then disappear

[Midwesthorseg]

I have an iPhone. 
since yesterday midday (12/4) my app has not allowed me to log food. It’ll log it and within 10seconds remove itself from the log. It does it with the + sign on the dash and the food site in the app itself. It also does it for anytime of day or snack etc. 

[KevinTalker]

Still not working today (5 December 2025), still disappearing 

[Kristif46]

I have an iPhone and I’ve experienced the disappearing food entries.  It will post and then disappear.  Happened with lunch and dinner yesterday.  

[Mollyvio]

NO, no change at all.

[Kristin1981]

Same. Spent hours doing all the things to fix it. It’s on their end. I’m getting so frustrated because what’s the point of having this if it won’t work 

[AdrianaP_8]

I tried to enter food with the (+) and none of my entries are saving (none of my meals or snacks). I am using an Android (I'm on android 16). I noticed the problem yesterday and tried clearing my cache and force quitting the app several times, restarting my phone and deleting and downloading the app several times.

[BekkiWilliams]

Yep, same here. Using Android, got a Charge 6. Happens no matter how I try to add food - using the '+', searching for a food,, or clicking on my own custom foods. This is a real annoyance and needs a fix as soon as possible.

[Juliesandrahirs]

The bar code reader as reappear having been missing for a few month. Since the bar reader as reappear the calorie count as not been working.

[Dandylicious]

Ditto, same problem started yesterday and is still not working today. 

When adding food from "+" one item will show, then disappears.

Have uninstalled/reinstalled app, restarted phone, unsynced phone/re-synced, etc. nothing is helping.

[williamfluegge]

I use the app CarbManager to put food into and track carbs. Fitbit has been linked and collected that data for 3+ months and yesterday it just stopped working. Fitbit remained at zero all day. Then I tried to add quick calories in Fitbit and it looks like it works but as soon as I go back to the main page it resets to zero. It seems to be on every meal.

I am an android user with the latest version of Fitbit 

[Bfoot]

My food entries are disappearing. Last night I could not enter any dinner items, as soon as I entered them, they were gone. Previously it had been occurring with a few items. Now my breakfast items are disappearing.This occurred in the food site in the Fitbit app. It occurs with multiple meals. It includes database foods. I’m using an iPhone (iOS)

[LauraWig]

Happens with dinner and evening snacks.

includes food listed on the database.

i am using iPad and iPhone

[Dandylicious]

This is on all of my Samsung devices

[BlocknessMonste]

Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app?

It doesn't matter how I get there. It disappears.

Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific?

All meals and snacks

Does this affect custom food or also the ones listed in the data base?

All

Are you using an Android device or an iOS (iPhone /iPad?

Android

[WOOKIE-03]

Hi can you confirm when this will be fixed please?

I look up food and add it and then it disappears. Ive cleared cache, installed app. Waited a day and its still the same. 

Thanks. 

[Muvver]

🤦🏼‍:female_sign: