Product Feedback

Would like FB 5 Charge to recognise car detailing exercise, instead of just counting steps with a 45min swim included (wrist wet during washing) 🙂 Worse case, just give us an option to tell the device we're detailing.   Moderator Edit: Clarified subject ... View more

It would be great if there could be a toggle that would allow me to turn off all notifications relating to movement, specifically related to number of steps, active minutes, and heart rate zones (without having to select custom zones). I find these notifications very distracting while I am trying to exercise.   Moderator Edit: Clarified subject and updated label ... View more

You need to allow child devices to be setup via a PC connection, for those of us who do not want this managed on certain phones - in my case my only phone (and no tablet) is a work device and I do not want my child's device connected to it.   Moderator Edit: Clarified subject ... View more

I am a versa 2 fitbit owner who cannot sleep with any jewellery including watches on me. I would like to use the Versa 2 to wake me up naturally. Could you not do this with the device placed nearby detecting sleeping stage (using AI algorithms) to detect pre-waking? ... View more

Need GolfPad App support immidiately. Lack of this will focing me to look at other products.   Moderator Edit: Clarified subject and label. ... View more

I want to be able to scan the Planet Fitness keytag with my Fitbit Sense   Moderator Edit: Clarified subject ... View more

You need to put a doulble lock on the fit bit band like some of the watches   Moderator Edit: Clarified subject and updated label ... View more

If embr wave works please incorporate the technology into fitbit products. Or create a technology that can stop Hot flashes.   Moderator Edit: Clarified subject ... View more

Request fitbit team to have capability to fetch data from Dr Trust app/weighing scale Moderator Edit: Labels. ... View more

I am trying to use my Fitbit to help me manage my Type 1 Diabetes, and I know others are as well. We need to know the number of carbs each meal/snack will have in order to calculate the dose of insulin we need to take before each meal/snack. It would be great if carbs were displayed on the Food panel for each meal/snack like you do calories.   Moderator Edit: Clarified subject ... View more

Why can't a customer go in and update the payment method? My credit card was lost and when I go in to update the payment, it defaults to Canada as a county so I cannot update the payment. In the chat box, I was told I had to cancel my subscription to wait then restart it and put in new payment information. That seems like silly way to update.   Moderator Edit: Clarified subject ... View more

Workout summaries do not explicate where it switched from actual-exercise to externally-powered propulsion. You can infer somewhat using "pace" graph, although the 'low' paces during non-actual periods could more accurately be called 'not applicable'; likewise non-actual resting-rates constitute a *sub*class of 'Below zones' category ... View more

I love my FitBit and I love my Shapa. Any chance of integrating? Moderator edit: Clarified subject and updated label ... View more

I have had problems, like many, with fitbit and the food log. I have been constantly told it is because my phone is too old as it runs android 9 and will not upgrade further. Despite this I am then told to get a newer one or 'why don't you borrow a new one from family'. I can not afford to keep getting a new phone yo keep up with fitbit. ... View more

Is the any chance of being able to customise the the colour on the widget   Moderator Edit: Clarified subject ... View more

This would be very nice as we could watch videos. This is a feature currently on other major smartwatches, and it would be very cool to see it on fitbit. It could be from a third party app, or maybe a mp4 or other file transfer to the fitbit.   Moderator Edit: Clarified subject and label. ... View more

I can understand now wanting to support Windows or iOS on you newer devices. I don't agree with it, but I understand. However, you need to clearly state system requirements. Neither the web page or the packaging for my new Sense make it clear that you need an Android or iOS device to use them, and that is not acceptable.   Moderator Edit: Clarified subject ... View more

If I have Fitbit integration turned on with WW (weight watchers) please send the water I have entered in Fitbit to WW. Sleep and steps are currently doing this.   Moderator Edit: Clarified subject ... View more

Please make the two options to start workouts (from watch and from phone app) equal in their ability to use the watch data. Even though my watch measures my heart rate constantly, i cant see it in my exercise data if i start it from the fitbit app. ... View more

Time (with seconds) Day of the Week Date ... View more

Integrate with Rouvy to import activity details from Rouvy into Fitbit such as calories burned or distance traveled. Moderator edit: Clarified subject and updated label ... View more

The button to move backwards in time is very like the android design language for "Back" and I regularly find myself looking at yesterday by mistake. Maybe you could change the design of the button or make previous days a different colour? (The latter is a sub-optimal solution - you should really design out the mistake) ... View more

add the ability to set notifications before menstruation in the app sometimes I forget about the beginning of menstruation, with a reminder I can check the availability of hygiene products in advance Moderator edit: Clarified subject ... View more

I would like to see the heart rate tracking measure heart rate every minute vs every 5 min. This is something that would encourage whoop users to move over. Whoop measures heart rate multiple times a minute.   Moderator Edit: Clarified subject ... View more

people of sedentary professions should be advised to do exercises for the back if they have not been moving for more than an hour if the tracker detects a sedentary state for an hour, during working active time, it is recommended to move for 3-5 minutes if a person went to bed during the day, fix the beginning of rest ... View more

athlete mode in people involved in professional sports, the load is much higher, and, accordingly, the norms are different ... View more

add healthy back and good posture to the Fitbit blog exercises for the back and posture, like a dancer Moderator edit: Clarified subject ... View more

great gift for a child to motivate activity on the Fitbit blog children are very motivated by such trackers, they are interested in seeing the result and achievements. interested in achieving goal ... View more

Adding the ability to pair a cadence sensor with Fitbit. There is not a requirement for cooperation with a third-party app. Simply the ability to pair with a Bluetooth sensor that emits a signal per rotation.   Moderator Edit: Clarified subject ... View more