Product Feedback

There is nothing stating that when you purchase your upgraded Fitbit, in order to fully setup your device it recommends you move your account to Google. If your family accounts not updated, or you need to delete it, it could take 90 days to fully setup your new device. Moderator Edit: Clarified subject and updated label ... View more

Sometimes I forget to charge the phone or leave it in the charger when I have to hurry to work. I would love it if I could delete those days from my stats so they are more accurate. Moderator Edit: Clarified subject ... View more

Make future Fitbit Inspire with thinner thickness. Not referring to other dimensions like length or width. Current Inspire 3 model gets caught on long sleeve shirts when dressing. Moderator edit: Updated label ... View more

Make future Fitbit Inspire with better tap responsiveness for wet hands. Moderator edit: Updated label ... View more

On future Fitbit Inspire, use higher rated Gorilla Glass for better scratch resistance. Moderator edit: Updated label ... View more

We can complete customer runs but these are limited to being recorded as outdoor runs. It would be good to complete custom or "Coached" runs via Treadmill activity types too. Moderator Edit: Formatting ... View more

Daily readiness needs to stop counting days where the Fitbit bugs out and records 0 HRV. Currently, it counts the days it doesn't measure HRV as 0, and includes that in your "normal range". ... View more

The website was perfect for people who need a larger display. ... View more

The Family Quest is fantastic but there needs to be a way to modify the challenge difficulty. The challenge for the current month is too easy. There's multiple ways to do it but I want something for my family and I to have to go out of the way to accomplish. I don't want to complete it just by moving around normally. It should be a challenge! ... View more

Please add some basic features to the ECG section of the app. For instance, it should automatically compute PR, QRS and QTc intervals, and compare it to standard thresholds. Also, besides the option of downloading ECGs as PDFs, it should also display them in the app. Moderator Edit: Clarified subject and updated label ... View more

The virtual hike challenge was so fun and simple. It's been gone for ages but it was one of the fun and easy challenges to do with friends. Something similar would at least entice people to start working out in a fun way. Moderator Edit: Clarified subject and updated label ... View more

Quick response emojis are extremely small, almost to the the point of complete illegibility without holding the device close to your face. There is plenty of screen real estate and previous versions had more visible emoji. Please fix this in a future update or at the very least provide an option to enlarge them. ... View more

Fitbit should receive the sleep data from health connect Moderator Edit: Clarified subject and updated label ... View more

Tracking macros, especially on keto includes sugar alcohols and net carbs instead of just carbs. Net carbs = carbs - fiber- sugar alcohols. Id like to see other macros on the custom list like vitamins, iron, calcium, etc. The more the merrier. Also, scanning a bar code should have a review so you can change anything wrong. ... View more

Sometimes I forget that I turned DND on and would like to be reminded so that I turn it off when leaving work. Adding a small icon on the clock face to indicate that DND or sleep mode is on would be great. Maybe they could be optional. I'm using a Charge 5, so if this is a feature on other devices, or other clock faces, I wouldn't know about it. ... View more

I use Fitbit to track my resting heart rate alongside stress and illness for insight into how my body is coping. I can no longer see the previous spikes and troughs of my resting heart rate so have lost all points of comparison. I am going to see if this is resolved in the next update before looking for a new tracker that has usable data Moderator Edit: Clarified subject and updated label ... View more

A useful feature was removed. The graph that plotted fat mass with lean mass was very useful to me. I just lost about 40 pounds and it let me see that my lean mass was staying almost the same while I was losing fat. Now there are graphs for fat % and lean % which are essentially mirror images of each other and the lean % is not very useful. Moderator Edit: Clarified subject ... View more

Have your ecg app approved in the Philippines. Apple and garmin had theirs approved. Why can't you? Moderator Edit: Updated label ... View more

Main face: just time and date Then any tap scrolls all selectable data points. Moderator edit: Formatting and updated label ... View more

After last update the sleep tile was removed and now the ability to share sleep data with friends is gone, every update makes my fitbit less useful and fun. The way the update trend is going I will not buy another fitbit product Moderator edit: Clarified subject and updated label ... View more

I updated to 4.30 Apple app and now my custom heart rate zone is missing from my time in heart rate zone graph. Please bring it back! Moderator Edit: Clarified subject ... View more

I just really think you should consider creating new watch faces because these few that google have since you both fitbit is just very bad...you can't even choose Christmas Themes or Summer Themes, nothing. Moderator Edit: Clarified subject ... View more

Back in March, the following was posted about workouts safe for Pregnancy. However, they're now nowhere to be found. Are they still around or gotten rid of? https://community.fitbit.com/t5/Product-Feedback/Pregnancy-workouts/idi-p/5121839 Moderator edit: Clarified subject ... View more

This is definately not he amazon experience. Google my understanding is you aquired fitbit, show your Google magic. Super frustrated as a new user procuduct is not out to the box, " plug and play". I had to call customer service to find out I needed a software upgrade. It's brand new, can you push new IOS upgrades like Apple Does? Moderator Edit: Clarified subject and updated label ... View more

Up until yesterday, I was able to scroll back day by day all the way to the beginning. Today my screen gets cut off and I cannot see weight details for any given day for the past 7 years ... It is also much less viewable. There used to be color fields that separated the days and weights... now it is all that indiscernible mid-gray. ... View more

The old weight graph showed all of your weight data along with the weight trend line. I have owned Fitbit products for years, and the only reason I haven't switched is because I like having the long term data. The new graph only displays the average of each year, which is essentially useless. ... View more

I've been told by support that the new weight page no longer includes the weeks, months, years graphs. Moderator Edit: Clarified subject and updated label ... View more

The app update has removed the trend line on weight tracking. Please bring this back! It was so helpful to see at-a-glance progress, the new design looks cluttered and it's hard to see the trend towards the weight goal   Moderator Edit: Clarified subject ... View more

I have a spin bike and would like to use my heart rate to guide my speed and intensity. It's very inconvenient to keep checking my watch for the live info - how do I get this to display on my phone instead? ... View more