Forum Posts

Workouts not syncing with AIA Vitality

My workouts cannot be synced for days and it has been very frustrating. I have uninstalled and reinstalled both apps. De-linked and linked my Charge 5 to my AIA Vitality app. Somehow my workouts are just not syncing/registered on my AIA Vitality. Whe...

Laeral by Jogger
  • 3377 Views
  • 10 replies
  • 3 votes

ErgData sync

Until the most recent update of the Fitbit Android app, the data sync from my ErgData rower did a great job of linking and displaying my Fitbit recorded heart rate data from my rowing workout. This info now appears to have gone away. That's very disa...

Fitbit Premium workouts always freeze on Google Cast

It's been more than a year now, I thought this would get fixed sooner but, no. Whenever I cast a Fitbit workout to my TV via Google Cast (the TV already has Cast enabled), the workout freezes about 1 to 2 minutes in. The sound plays fine and but the ...

Yoddle by Jogger
  • 652 Views
  • 3 replies
  • 3 votes

Fitiv integration for chest strap to Fitbit

Hi there, I go to F45 classes (HIIT classes) and use both my Fitbit and my lionheart chest strap (tracked through Fitiv) during the classes. My Fitbit never seems to track the high intensity cardio that I am doing and always tracks my walks to and fr...

SDfit123 by Recovery Runner
  • 457 Views
  • 1 replies
  • 0 votes

Respiratory Rate and Google Fit not sync

Hi all!  I recently got my Google Pixel 8 Pro and my Pixel Watch 2. After some really hard work, I've managed to sync my information from Fitbit with Google Fit using Google Connect.However, the Respiratory Rate (Breathing Rate in Fitbit's Health Met...

Not syncing to Virgin Pulse

Whatever happened yesterday broke the connection between Fitbit and Virgin Pulse.  I have tried revoking access and granting access again several times.  Today is a big work challenge in VP and this not syncing is kind of an unneeded pain.  Would you...

jwamc by Jogger
  • 1425 Views
  • 12 replies
  • 14 votes

Onetouch Will Not Remove From Account

I know there are topics Here: Can't remove onetouch reveal Here: Any solution to disconnect Onetouch I am going to add mine to the list here. I was using the Onetouch Reveal app integration to keep track og blood sugars. I have since stopped using an...

Hogrid by Recovery Runner
  • 598 Views
  • 3 replies
  • 4 votes

Lost Weight Guru scale intigration on Charge 5

I just upgraded my iPhone and was not aware of Google taking over Fitbit. I lost my smart scale integration Weight Guru app with FitBit. My scale will not link to FitBit anymore. Also, the Google dashboard sucks and I can't get back the FitBit Dashbo...

Any solution to disconnect Onetouch?

If you want to connect any glucose monitor, don't.  WHY?Once you are connected,  google won't let you disconnect it and there isn't a way to delete the data or prevent data to be used by Google. Yes, it can't be used by Google ads directly (wink).Ple...

Weight not syncing from Yunmai to Fitbit app

I use a Yunmai connectable scale and have had no problems using it with Fitbit until the new app rolled out. So here's YET ANOTHER problem you can add to the train wreck that is this rollout. Now when I weigh myself, it logs correctly in the Yunmai a...

Withings Sync keeps disconnecting

Withings Sync worked great for the month and a half I've had my scale. Then the measurements stopped showing up in Fitbit. I disconnect and resend, it works for a day or so and then stops. Rise and repeat, same thing.Is there an issue with sync or am...

Twocent by Jogger
  • 212 Views
  • 0 replies
  • 1 votes

Vitality UK

Apparently, I can take a health check questionnaire and upload documents as proof of activities such as eye tests, dentists etc to gain points with Vitality health? Does anybody know how to do this?  Thanks 

Renew Active Code - NOT a UHC member

So every other month or so I get a message from FitBit:You've been invited to take part in the "the Fitbit Community for Renew Active" program!Make connections and engage with Fitbit Premium. To get started, obtain your Renew Active Confirmation Code...

Add 3rd party apps to Sense 2

Husband bought me Sense 2 for my birthday, an upgrade from a previous smart watch (not Fitbit). I specifically wanted a Fitbit so that I could sync to my FitOn app which I could see was supported by Fitbit. Much  to my surprise and disappointment tha...

EMMYN by Jogger
  • 343 Views
  • 2 replies
  • 3 votes

Resolved! Unable to use UHC's Renew Active code

NOT SOLVED ANYMORE!  Has anybody successfully joined the Renew Active Fitbit Community recently? I found the directions on the UHC site.  It now says, as of July 2023:  "Join our Fitbit Community.  Join the online Fitbit® Community for Renew Active t...

Jlfurwa by Jogger
  • 2810 Views
  • 13 replies
  • 12 votes

How can I sync Fitbit to Apple Health?

Hello Someone can suggest which app I could use to sync my fitbit data to apple health app? There are many but It seems they are not more developed/updated. Thanks Moderator Edit: Clarified subject

Fitindex App

My Fitindex stopped syncing. I revoked access and then went to re-add as but now I can't find it in the 3rd party apps.I can't find anything on Google saying it's not supported?

Technogym app

Is this working for anyone? I've just connected my Sense 2 but its not picking anything up.

Crimdon by Recovery Runner
  • 269 Views
  • 0 replies
  • 0 votes

Can't sync to Vitality

Hello,I am having repeated issues syncing my Fitbit to the Vitality platform. I follow the steps through Vitaliy but receive the error message "Link request is failed   Unfortunately you are not able to link your devise with fitbit account"I have rev...

Gb14414 by Jogger
  • 283 Views
  • 0 replies
  • 1 votes

Is UHC Motion compatible with Charge 5?

Hey All - Has anyone been able to use the Charge 5 with the United Healthcare (UHC) Motion App?  I know that the Charge 4 is compatible, and the UHC App itself doesn't list the Charge 5 yet (as of 11/29/2021).    If the Charge 5 doesn't support the M...

fritzk9 by Jogger
  • 6126 Views
  • 27 replies
  • 73 votes

OneTouch Reveal no Sync

I’ve connected Fitbit app to OneTouch Reveal website. OneTouch Reveal shows as “connected” in the Fitbit app. But after 3 days no Glucose readings have sync’ed to the Fitbit app.I have sent new readings from meter to OneTouch website & app to see if ...

BarryMW by Recovery Runner
  • 5502 Views
  • 35 replies
  • 43 votes

Another function lost after migrating to Google

After migrating to Google, the data export does NOT have the option to create a .CVS file of daily Weight, Food, Steps, Activity, and Sleep data within a specified date range. For (many) years, I used the export option to capture daily detail in a sp...

FitTrack weight to Fitbit app

Does anyone know a solution to enable to get my weight from my FitTrack scale to transfer over to my Fitbit app??  Back in December I was somehow able to connect.  But ever since then every time I weight myself I can’t get it to show up on the Fitbit...

Resolved! Fitbit to google: disconnect

Does anyone know if it’s possible to disconnect my google account from my Fitbit? I don’t like that I have to wait for my friends to make the switch in order to see how they’re doing~ pls help ! 

Allow to sync to JRNY or Bowflex Max trainer

I can see requests back to 2015 for this functionality.  Is there any intention to complete build in order to sync or interface the bowflex equipment>  either via direct blue tooth connection or the jrny app they are currently using?  After searching...

UHC Renew Active

I followed prompts from UHC app and was sent to my Fitbit app (I already have a Fitbit account and a Charge 4) where I was prompted to transition to my Google account. I said no to that, because I don’t have a Google account at this time.After that m...

Fitbit won't connect to Peloton

My Fitbit won’t connect with my peloton. When I try to share my info on Fitbit through Peloton and continue with google, it says you can’tModerator Edit: Clarified subject

Jdsimps by Jogger
  • 625 Views
  • 6 replies
  • 4 votes

Sense 2 and Med ID

I really miss the Med ID app on Sense 2!!  Not to mention other really amazing 3rd party apps that made me fall in love with my watch.  Not adding or supporting 3rd party support seams like a downgrade in my watch not an upgrade. When can we expect t...

Unable to use Inspire and Libre2 together

I have had to stop using my Fitbit Inspire because it interfered with the Abbott Libre2 Blood Sensor. The LibreLink app just stopped connecting to the sensor, but connection was restored after I removed the Fitbit.   Moderator Edit: Clarified subject

ADRos by Jogger
  • 235 Views
  • 0 replies
  • 0 votes

Fitbit data won't sync with Noom

Following recent Fitbit IOS syncing problems - Fitbit will no longer sync with my Noom app. I have deleted, unpaired, powered off reconnected, updated etc - repeatedly.  I contacted Noom customer support and received the following on Feb 10 “We've be...

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