Product Feedback

While walking on a treadmill at work (arms aren't moving), I'd like an inexpensive step tracking tool attached to my waist, ankle, or shoe. This should be a tool that communicates with my watch and is managed by the watch + app, all working automatically together smartly to not double count but always count activity. ... View more

Hi, I can't find time zone of Iran. I bought my Fitbit over a year ago and I've been using that nicely, until I came to Iran where it shows the time wrong as I cannot find "Iran" the time zone setting.I am a Swedish citizen who is having a trip to Iran. Then Fitbit should work for me as a buyer in all places. Med vänliga hälsningar / Best regard ... View more

On April 9, the sleep timeline on the Sleep page changed. No longer does it display the stages Awake, REM, Light, and Deep sleep. Now it only shows Awake, Restless, and Asleep. The detailed sleep stages have vanished, as well as the three buttons for Sleep stages, Benchmark and 30 day average! Do I now have to pay for Premium to get this data? ... View more

Vitamin A in the nutrition logger has no vitamin A in the nutritional details. The same goes for vitamin D. ... View more

I will be canceling my premium soon because I’m not paying money for something that has no value. The old charts showed me my heart rate throughout the night so I could tell where it was in the beginning in the middle of my sleep and the end now I get one dot. These new graphs provide no value. ... View more

Hi, it seems it is possible to access the data now, after exporting it is available in the stress journal as a CEDA data [export date].csv file Data is displayed once per minute, the format is not entirely clear but probably mean value for the minute (tonic SCL) or possibly a combination of SCL and SCR (algorithm)? Does anyone know what the export format is? The readme file only gives the following: CEDA Data.csv Your cEDA Data, also known as continuous electrodermal activity data, includes the following: timestamp — Date and time when EDA data was collected eda_level_real — Electrodermal activity level collected by the cEDA sensor on your device   ... View more

Please make a database for Netherlands. I use the tracking and it is annoying to fill details. ... View more

Please bring back the Health Metrics view where the graps for all metrics are on the same page and showing last 7, 30 and 90 days history. It's really annoying the graphs are separated now. ... View more

Hi there. On the Sense 2, please add a volume function to music (other than for the YouTube Music). Currently, it only allows Thumb Down; Replay; Pause; Skip; Thumb Up; or Seek to previous item; Pause; Seek to next item; depending on music app used. I upgraded from Versa 2 to Sense 2 as of February this year. All updates installed. ... View more

I can't believe I'm reading suggestions from 2013 for the ability to at least manually input a custom recipe and it's still not available in the app. Especially with the discontinuation of the desktop access. ... View more

I would like to see all time records for various workout types and be able to navigate to that workout. Something like "max speed while skiing/biking" and tapping would link to the workout. ... View more

I want to see mountain-bike-friendly forest trails nearby. It would be helpful to see the "hotpaths" (similar to Strava) where people are biking, with elevation data and perhaps difficulty(voted by users similar to Trailforks app or estimated based on health data from others). Having navigation on the watch to keep you on the trail would sound nice ... View more

Step count is still jumping up and down randomly but I see NO effort to fix this issue. Some software update months ago started this issue.and I see ZERO effort in getting this fixed. Do you have any idea how DEMORALIZING it is to think you've hit 10,000 steps and get the notice, then the thing refreshes and suddenly you're at 9,470 steps? Fix this ... View more

Data visualization keeps getting worse with every new visual update. A recent update hit the "Health Metrics" screen with the same issue. The plots of metric vs. time for the week , month, year *NEEDS* to show the last 7 days, 30 days, and 365 days to be anyway meaningful or actionable by a user. ... View more

I’d like Fitbit to share how often their devices measure & log SpO2 during sleep, like every 5 seconds/ minutes, or once every hour. ... View more

When I add water intake, there is no longer a save option and no back button. I have to delete the app and start over. Updating the app and turning my phone off has not solved the problem. ... View more

Very frustrated that the sleep and the oxygen graphs are no longer displayed together on the same screen. Very difficult to do any comparisons of your oxygen/sleep stages, which is extremely important to those of us with sleep apnea. ... View more

My fitbit autotracks activity but when I attempt to change it to something more accurate there is no generic option. The support pages suggest using "Workout" or "Sport". Those are not options for me when I search. Better yet, please bring back options to create custom activities. The fitbit tracked that I was swimming and that is not correct. ... View more

rating:★★★★★ why did you take away the weight loss so far feature? I found that data very useful, I also liked knowing my weight loss milestones and goals. all that progress is just gone. why ... View more

My FitBit app got the newest downgrade, and now I'm unable to log and track my water intake without going into settings and manually changing the units each time I want to monitor or add. ... View more

On the old version of the app there was a weight lost metric that told you how much you had lost in a large font and how much more you had to go in a smaller font. Bring back the weight lost ... View more

Yesterday's change to Water monitor is not helpful. The new monitor does not display entries in the order I enter them. So I can no longer track what my last intake was or refer back to then later. Please restore the previous version of give us the option to use it before a change. ... View more

1. When I start tracking an activity from Charge 6 or Pixel watch, I don't receive voice cues on the phone. I need real-time audio updates for: total distance, total time, last mile/km time and heartbeat rate. 2. In cycling mode, the minimum lap length available in settings is 10 miles/km, but I need it to be 1 mile/km. ... View more

Under "Cardio Load" there used to be a colored bar meant to indicate if you might be undertraining or overtraining. Due to yet another bug of some sort; this bar is now missing. ... View more