Product Feedback

Hi there,   I'm really excited about Apple's announcement of the Health App in iOS 8 to be release this fall.  I'm looking forward to seeing a product announcement by Fitbit for a successor to the recalled Fitbit Force, and I'm really hoping to hear some exciting news about Fitbits intigration with Apple's new Health App to be released alongside iOS 8 this fall.     This is a huge oportunity to make your devices even smarter and more integrated - Please support these APIs!  Thanks!   Moderator edit: updated subject for clarity and labels. ... View more

I'd very much like my fitbit data available in Google Fit. I use a different app for food logging, but Fitbit's step counter, sleep tracker, and aria are great. If their data was available through the new Google Fit it would be fantastic. Moderator edit: Added labels. ... View more

I love the quick view feature however when I'm sleeping I tend to wave my arms around which activates the display which sometimes wakes me up, especially if my wrist is close to my face.   My fitbit knows when I'm sleeping as it tracks my sleep so how about having the capability to disable quick view automatically whilst I'm sleeping, in fact don't even have it as a selectable option just don't trigger quick view when my fitbit knows I'm sleeping. Moderator Edit: Edited suggestion title. ... View more

I work in EMS and love my new Ionic, but when trying to count my patients heart rate and respiration's I keep having to push the button with my other hand which I usually have on the patients arm.  This makes it hard to watch the clock, and flicking my wrist doesn't always work.  It would be nice if there was an option to keep the watch face active for more that 20 seconds, maybe give the options for 1 minute and 2 minutes also.  I understand that will cause the battery to not last as long but that would be my choice.  Thanks for your time.    Moderator Edit: Title for Clarity ... View more

I just got my Fitbit flex and I think it's fantastic.  If it monitors your sleep though it will have a good idea of when you're in deep (REM) sleep and when you're in lighter sleep.  You cycle between these two during the night on a pretty reliable pattern, and they're easy to tell apart as you don't move around while you're in REM sleep.  At least not as I understand things.   Could an update for the Fitbit modify the alarm feature please to wake you up as close as possible to your chosen time, but NOT during REM sleep?   This will allow you to wake more naturally, feeling refreshed, rather than how unpleasant it is when your alarm goes off in REM sleep.   Thanks, please all vote for this   Moderator edit: labels. ... View more

 Many fitness enthusiasts and individuals of whom base their workouts on target heart rate zones would really appreciate a heart rate alert feature implemented into the new Fitbit Ionic as well -if possible ALL Fitbit watches. This feature would allow a Fitbit user to manually set their Fitbit watch to alert the user once their targeted maximum and minimum heart rate has been achieved while performing a workout. Â The watch would vibrate on the user's wrist alerting the user when their selected heart rate has been accomplished or met allowing the user to more cater their workouts to stay within a selected threshold. Â Implementing this feature will also serve well as a safety feature which can alert the user when their calculated heartrate is dangerously high or above the maximum threshold that they set enabling the user to adjust their workout accordingly. Â Some Fitbit users I can imagine and many other individuals have cardiovascular/heart related issues which prevent them engaging in a workout that is too intense therefore a heart rate alert feature implemented into the new Fitbit Ionic would make the watch more marketable to the present customer base, a broader audience of fitness enthusiasts, and desirable to a whole new market of individuals of whom have cardiovascular/heart issues and will really appreciate a heartrate alert feature implemented into their fitness/activity trackers. Overall, implementing this feature will likely increase popularity of the watch, increase revenue, and appeal to a wider range of individuals that are taking steps to improve their health through daily workouts but are limited to what they can do due to cardiovascular/heart concerns. Â Implementing this feature can likely be as simple as have software engineering add it to a software/firmware update which will allow it to perform identical to the silent/vibrating alarm feature already included in most Fitbit watches anyhow.   Moderator edit: updated subject for clarity, format & labels. ... View more

Hello everyone! This suggestion is to have the ability to have the clock face/screen on our Fitbit devices permanently on.    We just recently released a similar feature that will allow you to keep your screen on for as much as 60 seconds. Check the Feature Suggestion here.    Please let's keep voting for this idea!  ... View more

We all misplace our phones from time to time. Since there is Bluetooth connection, it should be simple to reverse the notification and ring your phone. So long as the phone is within Bluetooth range, this should be a feature on the new Versa/Ionic.    Moderator Edit: Clarified subject and updated label ... View more

I have owned a Fitbit Charge HR for about 2.5 weeks now. Using the battery life indicator icon on the dashboard on my iPhone or IPad, I was shocked to see that I was at one-half reserve or less by the second day after full charge. I have no notifications permitted and only sync when I open the apps ( few times in 24 hours.) When I plugged in the Fitbit to recharge, however, the battery reserve always showed much greater than the dashboard icon reported. "What gives?" I asked. So, today I called your trusty tech support staff who has just confirmed that the battery life icon on the dashboard only has three "levels" it can report: full, medium, and low. Hmmmm. Not so cool. OK, guys, please revise your onboard firmware and app software to more accurately reflect the true status of the battery reserve when checking into the dashboard. The "new dashboard" graphics have not addressed this issue. Otherwise, a lot of folks are going to be charging their devices unnecessarily rather than tracking all the fun on wrist or ankle, where they belong. Thanks!   Moderator edit: Labels.  ... View more

I would like to be able to set which days I want for a challenge. Not all of my friends work a workweek (Mon-Fri). I would like to be able to make a challenge thats like Thurs-Sun or Mon-Wed-Fri. Or whatever days my friends work during that week. Choose teams and partners.   Moderator edit: labels.  ... View more

With Pokémon Go's release, it would be great to see that Fitbit, the authority in wearable fitness trackers and the app Pokémon Go which encourages its players to walk around and discover the world using their feet, join forces for a better you. Hitting your goals and catching your beloved Pokémon, is there anything else better than that? Whenever you reach your Fitbit goal, you'll get a little in-game item for Pokémon go. Pokémon related badges will also add spice to your collection of badges. You can brag it off to your friends as a sort of badge that you and Pokémon accomplished.   I think this would be a very good move for Fitbit since they have been the forerunner in the wearable fitness trackers industry and with the popularity of Pokémon Go, what better way than 2 giants in the industry joining together. Makes sense right?   Thanks for reading.   Moderator Edit: Added Labels ... View more

It would be nice to have different types of challenges that aren't solely based on getting our steps in.  For instance, the number of active minutes in a day, loss challenge, calories, water consumption. Some activities don't count steps such as cycling, skiing or skateboard.  I would like to be able to compete against my friends while doing other activities.     Moderator edit: Word choice ... View more

Considering most of the important cardio equipment is represented in the Exercise list, I think it's more than justifiable to add a stationary rowing machine to the list. Almost every gym in America contains at least one or more Concept 2 rower as it is a total body and low impact method of Cardio. It's one of my favorites and I'm sure I am not the only user that is a bit disappointed that is not represented. Moderator edit: Edited title for clarity and added labels. ... View more

I would love to have an "Idle Alert" feature added where the device would vibrate if you've been idle for a certain length of time. Moderator edit: Added labels. ... View more

Hi everyone!!! Dear Fitbit, it would be really nice if you could implement more functional sleep analysis. I ask/suggest/offer you to have a look at really interesting app (Sleep Cycle).  Sleep cycle I am sure that a lot of Fitbit users would appreciate this kind of sleep information. Here you can see some examples but there is much more in it.          I am sure this kind of functionality would bring you more customers and more fun to Fitbit users. Thank you!!! PS. I am really surprised you have not done it yet   Moderator Edit: Edited labels and Clarified subject ... View more

Do not remove Challenges & Adventures! A lot us use these features to motivate us and connect. My kids are able to connect and do challenges with their friends too.   Moderator Edit: Clarified subject ... View more

So, the Charge 3 is out and there is a huge let down: There are only 5 clock/watch faces:     Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)   Whats missing: - Faces with the actual DATE and DAY - Faces with a DIGITAL SECONDS TIMER   Or to say it again, just include the Charge 2 watch faces. Thanks in advance. ... View more

I'm looking for a completely waterproof tracker with all of the features (sleep, heart rate, steps, stairs, miles, calories, reminder to move, phone alerts, clock with date, etc) all in one. When??  Please make this your next release!!!!! ... View more

Hello, Wouldn't it be nice if you allow us to name the silent alarms? For example: an alarm to wake up, one to drink water, food, one to remind me of something such as an important meeting, etc... Your feedback is highly appreciated. Best regards,   Moderator Edit: Added Labels/Title for Clarity ... View more

Can we please have something that syncs our fit bit stats with our S Health stats? It's annoying to have multiple fitness platforms especially now that androids are becoming more and more popular as are fitness apps. It would be nice to do it all from one place.   Moderator edit: edited title and added labels ... View more

I'd really like the ability to rearrange the built in apps on my Charge 3. The app I'll use most often is the Weather, which is on the last page! I have to swipe a bunch to get to it. The next one would be the timer app, which is on the second page. The most frustrating part is that on some of the help pages, the images show the apps in a different order! I've spent ages trying to figure out how to adjust it.   Moderator Edit: Title for Clarity ... View more

Be allowed to have both a Fitbit Versa and a Fitbit Ionic on the same account so you can easily switch between them.   Moderator edit: Title & Labels ... View more

Please let us sync amazon music like we can Pandora. I have an amazon music account.   Moderator Edit: Added Labels ... View more