Product Feedback

Hi. Problem Statement: In the recent past I've seen a lot of issues lately with my fitbit versa, for instance syncing the step count, receiving notifications from my phone etc. I have no clue on why this keep on happening frequently.   Suggestion: Enable the app to collect device logs (fitbit) and provide a way to the user to access it to check for errors or warnings if there are any.  As a result, it will not only help the users to identify the issues also helps you guys to debug the issues quicker.   Please let me know your thoughts on this!    Cheers - Raj ... View more

First of all, really well done. Fitbit devices are a pleasure to code for. I've written apps for Android in the past and and the SDK is an unholy mess and it filled me with dread every time I switched on my computer. All the Fitbit tools, the simulator, the command line tools, and studio, are fantastic and the documentation is great too. But I really would be overjoyed if I could program my Ionic in C. It would mean faster apps with more available memory and a language I'm more familiar with. I suspect internally Fitbit and some of its partner companies are already using C. Please open this up to everyone! ... View more

Hi Fitbit, my wife is a huge fan, on her 3rd device, new Verso.  I have my preferred trusty Omega watch and don’t fancy wearing 2 etc. I’m sure there is a market for a Fitbit strap to fit  other ‘non smart watches’. You have the next tech, the best apps and the best community. Can’t you target those that don’t need a watch, but do need the rest.  I know there is a market ( crowd funding sites always promoting ) but no one has produced reliable tech like you yet.  Hope so.    Moderator Edition: Labels ... View more

After I raise my hand to see the time (or other relevant data) on my Charge 4 I have to wait at least one second for the screen to turn on. Make it more responsive.   Moderator Edit: Clarified subject and updated label ... View more

I understand it is difficult to change the face / body of the fitbit due to tech, however, your straps could be as sporty or elegant as possible. You should partner with a designer to provide sophisticated, dress watch straps. Apple has done this with many partners. ... View more

The majority of my activity is not of the conventional "stepping" variety. I see that Fitbit is compatible with MyFitnessPal. If Fitbit can use my age, weight and height to calculate Calories burned based on my number of steps, it should be very easy to convert an imported activity Calories from MyFitnessPal to Step Equivalents in the Fitbit app to get a much more accurate idea of daily activity. So far I have tried skateboarding, rollerblading, cycling and Tai Chi and none of them have accurately been assessed by my Fitbit. This would also make it more viable for people like me to enter challenges.   Moderator Edit: Added Labels ... View more

Hello FitBit Community! I would like to make a color suggestion for Fitbit bands: CLEAR. I have searched the Internet high and low for any clear colored bands made for a Fitbit and decided the best place to make the suggestion was here. I would love to wear a clear band, as I find the current bands to be an eyesore. I wear my Fitbit on my wrist every day and the band is so thick and sporty it doesn’t work in a professional setting. Please will you consider creating a clear band? Thank you!   Moderator edit: updated subject for clarity ... View more

When I am out walking the charge 2 screen shows time (how long I have been doing the exercise) and distance (which I want), but I can't see what the current time is.  The fitbit only shows the exercise activity time.  The only options I have are to pause the activity (which still doesn't let me change the screen on the fitbit) or to end the activity, look at the time, and then restart my exercise activity (which breaks up my exercise and could prevent it from tracking properly towards weekly exercise goals).    As of now, there's no way to quick view the time when you are in the exercise mode It would be really helpful. Because if I needed to finish an exercise by a certain time, then I need to be able to check the time.     Moderator edit: Clarified subject ... View more

As someone who makes their living in the vape industry and as someone who owns Fitbit stock - In the spirit of good health and making the world a better place!   I'd like to see a Fitbit Vape Watch similar to the Uwell Amulet Pod System as shown here https://mall.myuwell.com/products/amulet-pod-system. This would give the company an immediate edge in the short term and expand their customer demographic.   For the long term, I'd like to see FitBit Asthma Inhaler Watchers, similar to the Uwell Amulet Pod System.   Let's keep making the world a better place!     ... View more

I use the PEAR fitness app and would love to be able to use heart rate info from my fitbit to do heart rate specific workouts with PEAR and/or send workout info from pear to fitbit.    Moderator edit: updated subject for clarity ... View more

I would like to be able to controll my Stortel app on my phone from my smartwatch. For example pause, play, rewind 10 sec, forward 10sec and so on. ... View more

I wear collectible mechanical watch daily because I love them. I also would like to track my activities daily. So, currently I have to wear both my mechanical watch and my Charge 3. Would it be possible to create a product  , a tracker, that can be fitted to the mechanical watch so that I don’t have to wear 2 watches? Since this new product is attached to a watch, then features like  clock can be omitted. Thanks for reading. ... View more

I love that the Fitbit has numerous exercise modes, and while most are self-explanatory (run, hike, yoga, etc.), others are not. Specifically, it is not clear when boot camp, interval training, circuit training, or the standard aerobic exercise auto detect would work best. There should be a list somewhere, either in the manual or on the app, that identifies the difference between these, especially since different gyms/trainers may call the same type of workout different things. ... View more

Hello, Currently, the Versa 2 allows you to set a shortcut for pressing and holding the side button. Can we also get an option to set a shortcut for double pressing the button and/or double pressing and holding? Moderator edit: Clarified subject for clarity. ... View more

We need to have an exercise icon to calculate when using a step master.  Today I used one for 35 min burned 292 cal and took 1792 stepps but yet my fit bit blaze did not calculate any of it. Please work on this.  ... View more

If you (say) live in mountainous terrain, or run up heaps of stairs as part of a Run exercise session, then tracking and displaying the number of floors would be more useful than distance: Best of all, this should be trivial to arrange because floor are being tracked anyway, outside the scope of a particular exercise session -- no ?  Many thanks for implementing this at your earliest convenience. - rob d ... View more

how about you make a new fitbit called the "fitbit pen" and it is a steps tracker but is also disguised as a pen and the button on the top can set you into sleep mode if held down for 3 seconds and will flash a light when it is enterd and exited and if you just press it it will show your steps and is charged with a divice you guys have put in it kind of like the flex you would take it out by opening the writeing part of the pen (the pointy area on all pens) and would be carryed around in your pocket or on your shirt pocket like any other pen and you would tap on it with the button on the top of the pen   it will be cool, no one will knwo 🙂   just make sure you put "Fitbit" on it, i may mistake it for my real pens   Moderator Edit: Clarified subject, updated label and personal info removed ... View more

hello , I am a fit bit user for pebble cosmos luxe, loved this one but , please improve this by adding some small changes 1. TWS support with earbuds. 2. Reduce bezel display (infinite display) 3. Increase watch size to 1.79 and above (1.79 to 1.89) 4. More analog and digital watch faces in AOD. 5. Temperature and oxygen measurements.   Moderator Edit: Clarified subject ... View more

Are u able to offer some form of software update on Versa 2 to allow GPS navigation rather than having to always carry your mobile with you and use data to record exercise It is very frustrating and annoying to see that to get this I would have to pay another £200 for the latest Versa. Moderator edit: Clarified subject ... View more

I was told by Fitbit support that they removed the live heart rate feature of the Charge HR when using the Windows 10 app. It works on my laptop, which has native bluetooth, but won't work on my desktop where I have to use a bluetooth dongle. I would love if this feature came back. Thank you.   Moderator edit: updated subject for clarity ... View more

I am in the progress of developing my own personal fitness app. I was thinking instead of using the built in technology that comes with smartphones, that I might be able to have a fitbit sync to my own database server? Is this sort of thing available?  ... View more

Fitbit has an App Gallery for third party developers to create and publish apps. I was wondering of opening up the hardware support for third party devices. ... View more

I see 2 options: - multiple (40+) configurable alarms, each with the option to ping me every day/workday/week/month - ability to set a buzz/alert/notification that appears every x minutes or at certain time of the hour in a configurable way ( start 00:00, end 23:59, mon,tue,wed,thu,fri,sat,sun ) If I can have both, I'm extra happy 🙂   Moderator Edit: Clarified subject ... View more

Add a iHeartRadio app. Allow it to connect with the iHeartRadio app on the phone. In the app make it so that you can change the station, go to favorite podcasts and radio stations. For Versa 3   Moderator Edit: Clarified subject/Label. ... View more

I jog in the pool five times a week weather permitting. I feel the Flex2 does not trac my steps.  my feet hit the pool bottom just as it would when I walk. I used to use the fitbit zip  I used it in the pool it tracked each and every step.  why can't the flex2 which is water proof do the same.  its upsetting.  I have asked this question numerous times and get the same response.  "if you swim"  I don't swim.  I feel you need to rethink the functionability of the flex2 ... View more

Fitbit models with heart rate monitoring support Cardio Fitness.   This article describes how it is calculated. For the most accurate score, we need to run on flat terrain for 10 minutes (with GPS).   The problem becomes, when going on longer, slower runs, your score can actually go lower. Walks have been reported to also lower the score.   I'd like to see a dedicated Cardio Fitness testing mode, which let's the tracker start a Run exercise for testing and adjusting the Cardio Fitness scores.  This could be a dedicated Exercise mode--"Fitness Testing".   That way, normal runs and walks will be excluded from the score adjustment, and Cardio Fitness scores will no longer be lowered by them. ... View more

Versa is not listed as a device that's compatible with Walgreen's   Moderator Edit: Clarified subject ... View more

Can you add a search function to find friends who have a certain average daily step count and are interested in challenges?   Perhaps allow users to check boxes if they want to be searchable by other fitbit users and if they are interested in challenges. Then have the list of these fitbit users divided into average weekly step count ranges: 0-5,000 steps/day 5,001-10,000 steps/day 10,001-15,000 steps/day etc.   That way those who want to do competitions can find people who are similar/higher in steps and can be better challenged in the competitions.     ... View more