Product Feedback

I get that only one Fitbit device can be on a single account. BUT I've always used an older Charge as a 'work' bracelet (gardening, hiking, heavy exercise, etc – where I don't care if it gets dirty or possibly breaks) and a newer Charge as my 'dress' bracelet. I never wear both at the same time, but this lets me count steps no matter the activity. ... View more

Received a Charge 5 device for my bday in 2022, the screen started dying on about 8 months, filed for a replay and received it. Same story happened on 11 months, also replaced. My 3rd watch of the same make has just surpassed its 1 year warranty- started dying when not connected to a charger though up until now has been holding charge for 5-6 says. ... View more

I'd love to see an option where one could set it so that the day automatically starts when one wakes up and ends when one has fallen asleep instead of automatically starting and ending at midnight. ... View more

What an absolute disaster google takeover of fitbit has been. I have spent hours trying to get things to work such my aria scales. Google have completely botched this and just make people angry as we waste our most precious resources trying to resolve it...time! I intend to pass on my feedback to anyone who will listen and will not upgrade. ... View more

I now live at an elevation of 5k ft when I used to live at sea level. Ive noticed that my heart health scores have been lower since moving. Further when I visit lower elevations, my resting heart rate drops up to 10 points when it is normally quite stable. ... View more

Riding a motorcycle adds a large number of steps. There is no way to remove these. The Riding activity was perfect at deducting steps, but it was removed. Please add back the Riding activity which was removed in February. Please fix the driving activity so it properly deducts steps. Off button is alternative. Last thread locked b4 I could reply. ... View more

I'm not sure why google puts so much effort into promoting the pixel watch only to have the fitbit app be so full of glitches. I've reported the many bugs with 0 interested taken by google to fix clear errors awknoleged by google staff. Does google not have developers able to correct very simple issues that are important for usability? ... View more

Please add an option for longer or repeated call vibrations on the Charge 6. Right now, it only vibrates twice, making it easy to miss calls. A simple setting to extend or repeat vibrations would be very helpful. Thanks! ... View more

A setting to start a new day at waking or midnight would be helpful to better count step streaks. A daily option to allocate post-midnight steps to one day or the other would maximize flexibility. ... View more

Better goal settings with alarms when occurring. Instead of setting a high and low and only getting alarms when low and occasionally feed back when it's been elevated past set max it needs to set the alarm off. For angia attacks I dont go into di fib most dont but our heart rate will spike like where running a marathon. ... View more

I am able to see my total steps over a course of a month but unable to see my total swim totals over that month with out figuring it out myself. ... View more

I have been trying to resolve the issue of the iOS Fitbit app not storing or showing historical heart-rate data from my Charge HR for nearly a year now with no success. It will show real-time heart rate mostly, yet despite that, historical data and the graphs are unavailable rendering the HR feature useless. ... View more

Please bring back the feature on the calendar which tell me which day I am on in my cycle (day 10, day 11 etc). With the recent change the count has to be done manually. ... View more